We stayed here for 2 nights before flying out of Heathrow.
Quite simply put, the staff could not do enough for us.
We were celebrating my hubby's 60th and they put red wine with a lovely card and some extras in our room.
I upgraded to a club room and it's well worth the extra.
The club lounge was lovely and relaxing.
The breakfast was also very good in there.
Thank you to the staff in there:-)
Our room had some plumbing problems so we had to move out the next day but they upgraded us to a suite which was a nice touch.
The only downside was on the Sunday evening we went for a drink in the bar and the service didn't match that of what I had received in other areas of the hotel.
Would not go in that bar again.
All other areas and all other members of staff and management were amazing and we will use this hotel as our top choice when in London.
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- Also Known As:
- The Grosvenor, London Hotel London
- Grosvenor Hotel London
- Thistle Victoria