Hotel is a good, stop over hotel and the facilities, basic as they are, are good for the price.
What is poor is the level of customer services. The girl that checked me in could have done with a smile or two. Same at breakfast where it was a free for all, guess the seating arrangements. Worst of all was the check out, which itself went ok but when I asked for a taxi to be called it took 10 mins for one to appear and it was a dodgy unlicensed one (no licensed details and no meter) , but as I was running late already I had to take it. I got the impression that the guy that checked me out had arrangements with the taxi driver that collected me as he came out the hotel to the door where I was waiting to reassure me that the taxi was coming and then disappeared around the corner on his mobile phone then voila-a taxi shortly appeared. Not impressed!
Be careful if your a lone female and considering doing likewise from this hotel!!!
- Official Description (provided by the hotel):
- BEST WESTERN Seraphine Hammermsith Hotel is a brand new Chic hotel. Ideally located on King Street, Hammersmith, just a few minutes’ walk from the Hammersmith Tube and Bus Stations with connections to all across London, This modern, intimate chic hotel is the perfect choice for either a pleasurable few days holiday or short business trip. In the surrounding area of the hotel one can find stylish shops, bars and restaurants. Hammersmith Apollo is only a few minutes walking from the hotel. The hotel is also within easy access to both the Olympia and Earl’s Court Exhibition Centres and also has excellent transport links with Heathrow Airport and Central London. All our rooms, which are all individually designed, offer the ultimate facilities that one would expect from a hotel of this quality. All rooms have complimentary High Speed Internet access and WIFI, laptop size safe deposit box, full en-suite facilities with shower, IPOD docking system, Tea & Coffee Making facilities, air conditioning, telephone, secondary glazed windows, desk, electronic door locking, opening windows and hair dryer.Our prices always include continental breakfast, free internet and taxes. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with TripOnline SA, Hotels.com, Booking.com, Expedia, LateRooms, Ebookers, 5viajes2012 S.L., getaroom.com, Evoline ltd, HotelsClick, HotelQuickly and Cancelon so you can book your Best Western Plus Seraphine Hammersmith Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.