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Lincoln House Hotel
Ranked #237 of 574 London B&B and Inns
Manchester, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Great stay”
5 of 5 bubbles Reviewed 6 August 2013

My husband and I stayed here on 4th/5th August when in London for a concert. The hotel is in a great location - just off Oxford Road and a 5 minute walk to Marble Arch tube station.

Room was extremely clean and had a full size double bed, kettle, tea/coffee/milk, TV, mini fridge, fan and air conditioning (which was greatly welcomed given the warm weather!). Our room was on the ground floor. The room was average size and there was enough space for the two of us for what we needed - after all, we weren't in London to spend all day in our room!! Bathroom was compact, however, it was very clean and the shower had plently of hot water! We were provided with the password for the wifi upon check in, along with information regards breakfast (although we never ate in the hotel as we dont bother with breakfast).

Staff were extremely friendly and went out of their way to help. When we checked out, they stored our luggage for us free of charge. When we went to collect our bags later that day, we had been caught out in a downpour and were soaking. We asked if they had an area we could quickly change our clothes and were kindly given a room to use for as long as needed and were provided with towels to use to dry off (which was greatly appreciated!) - all at no cost!

The only possible negative I could maybe identify is that there are a lot of stairs in the hotel which may prove difficult for people with physical disabilities. This was not an issue for us, but I would suggest to contact the hotel prior to arrival to discuss any needs/requirements as I am sure they will try to accommodate you as best they can - they were extremely helpful throughout our stay.

We would definitely stay at this hotel again as we enjoyed our stay.

Room Tip: Book directly with the hotel and pay on arrival and they give you 5% off
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  • Stayed August 2013, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank pez_jelly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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392 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (65)
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Farmington, Maine
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 29 July 2013

I was looking for a well-located hotel with a private bath--not that easy to find in London on the price range that interested me. Then I found the Lincoln House Hotel on-line. What a find! Tiny room exactly as described and perfectly suited for me. The staff couldn't have been more pleasant and helpful. The hotel is located wonderfully, about equidistant from the Marble Arch, Bond Street, and Baker Street tube stations, with lots to enjoy in walking distance as well. They also serve an extensive buffet breakfast at a reasonable cost, which is handy. I look forward to my next visit to London and will definitely stay here again. The only thing it lacked, from my perspective, was a lounge to relax in when I wasn't yet ready for bed.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank silvermainiac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
1 of 5 bubbles Reviewed 26 July 2013

After the first night, if I had been able to find accommodation at another hotel nearby, I would have moved out. The room was tiny, the bed minute and the shower/toilet area smaller than a postage stamp. Never have I had such an unpleasant night. I am huge at 2m and 135kgs and we had a three quarter bed - not even a double. Showering was hell on earth. After the first night and our complaint, they moved us to another room with a bigger bed - it was a double bed - ON THE THIRD FLOOR - 5 flights of stairs, which was not smart for a pair of 65 year olds, after a day in London. Breakfast was a problem as seating was in short supply and we sometimes had to wait for ages for eggs etc.
I MUST say that the staff went out of their way to assist and the location was marvellous for a 5 day London visit, but as a seasoned traveller, I would not stay there again.

Room Tip: I don't know if there is a good room at all.
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  • Stayed June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Roy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LincolnHouseHotel, Manager at Lincoln House Hotel, responded to this review, 8 August 2013
You seem to love writing things that you can dramatise to the extreme without being accountable, while you are supposed to be objective and fair to help other travellers in an useful manner.
Unfortunately, you seem to be an extremely difficult person to please. You expect a King size bed in a large room, at a peak period in summer in the best of location in London at a bargain price.
By your own measure you are “a huge man at 2m and 135 Kgs”, the first room that you have booked was one of our few cheap Budget Rooms, the second room you have moved in was a larger Double that you have seen and chosen as agreeable to your needs. Why complain about the flights of stairs if you have seen and chosen it personally as satisfactory. You expect a 5 star hotel accommodation at a price of 3 star in the heart of London, one of the most expensive cities in the world. Your expectations are out of touch of reality.
You ask for a special request in a Buffet Breakfast that we need to prepare to your satisfaction and you complain about waiting. I am simply lost and don’t know where do you stop.
I know we as people love to complain but this is over the board, especially when we went out of our way to please you on many other aspects by your own admittance.
You might be a seasoned traveller but mainly not to this part of the world.
Frankly speaking, you will always find something to complain about wherever you stay, even in a five star hotel. It seems some of us have lost the art of appreciation.

Thank you,
Joseph
Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these London hotels

Perth, Western Australia, Australia
1 review
2 of 5 bubbles Reviewed 23 July 2013

Arrived early and left our bags. We were told our bags would be safe in the corridor on the ground floor and that bags would be placed in our room. When we arrived back later our bags had been moved across the hallway but that is all. We then had to lug our bags up 4 flights of stairs which was hard work!!! The bathroom is tiny. So small when you are on the toilet you are pretty much in the shower. Used piece of gum on the windowsill. Good location though. A bit pricey for what you get.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cassie A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
Level Contributor
60 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 17 July 2013 via mobile

Other descriptions of the shower rooms dont do them justice.basically when sitting on the toilet your feet are in the shower tray! Room was clean enough although i was disturbed to find rentokil mouse killer under the bed. Breakfast was only £4.90 but waiting for a table to find no coffee and cold beans was enough to send me to wetherspoons next to baker st tube. £3.79 got me sausage bap coffee and orange juice. A nobrainer! Lincoln house has no bar. On arrival i was told i could have wine but if i wanted white he would need to chill it first! Tesco Express! Good location. Reasonably priced.Clean. Use as a base. Eat and drink elsewhere!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kerry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LincolnHouseHotel, Manager at Lincoln House Hotel, responded to this review, 23 July 2013
We take all comments from our guests very seriously and without feedback from our guests and our response, we would not be able to continually monitor our services.

You have chosen to book one of our smallest rooms, possibly because it was cheaply priced due its very limited space, the sizes of the rooms are very clearly stated on our website. Most of our rooms are of an average or even a large size, though naturally the guests are expected to pay more for them. It is not reasonable to expect a large en-suite room at a bargain price in a hotel located in five stars hotel area, except if it was sold on “special offer”. Presumably you are not familiar with inner London hotel prices which tend to be on the high side.

As for the Rentokil “mouse killer” under your bed, this is not a trap but a bait enclosed in a plastic housing serving as a precaution throughout the year on all lower floors rooms. The bait is placed in the rooms by our contractor, even if there is no trace of mice. Should you have immediately brought this matter to our attention, we would have explained it to you on the spot.
As far as the breakfast service is concerned, we regret the inconvenience caused to you by waiting, though we do not rule out the possibility of some delay in service in the busy periods of the morning due to our high occupancy level and of the good value of £4.90/person, as you have previously mentioned, for over 35 items. The timing for breakfast is 6:30 – 10:00, so we allow plenty of time for all our guests to come down.
Yes, we do not have a bar since due to our very central location, there are plenty of good pubs close by. Very rarely guests ask for a drink inside the hotel. Should you have requested before your arrival, the wine would have been chilled for you!
I apologize if we couldn't meet your expectations, though we are already pleasing the great majority of our guests; that’s why they rank us highly.
You seem to find it difficult to give us a high mark on any aspect of our hotel, even the ones you have appreciated, the sum doesn't add up fairly.

Joseph Sheriff
Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Auckland, New Zealand
Level Contributor
48 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed 10 July 2013

Good: helpful staff, carpeted floors, detailed and cozy decorations all around, free wifi
Bad: double bedroom was small (single person walking space), bathrooms may be too tight for large people, kettle was broken
Ugly: in between Baker Street & Marble Arch tube stations, with the latter slightly closer and easier to walk but both are at least 10 minutes away for tired legs.

Room Tip: Ask for the first floor as there are only stairs.
See more room tips
  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lokety
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
5 of 5 bubbles Reviewed 7 July 2013

Thank you Lincoln House Hotel for a great weekend.
The hotel has an excellent location only approx 5 min. from Oxford Street. The staff is very nice and helpfull, I could not have asked for better service.
Room has everything you need including a water boiler and free tea and coffee 24 hrs. Although the rooms are small they are comfortable and clean.
Breakfast had a good selection and tasted delicious!
I can recommand this hotel to all visitors who wants a good and cenral place to stay on a Budget.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Svein R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Lincoln House Hotel

Property: Lincoln House Hotel
Address: 33 Gloucester Place | Marble Arch, London W1U 8HY, England
Region: United Kingdom > England > London > Marylebone
Amenities:
Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service
Hotel Style:
Ranked #237 of 574 B&Bs / Inns in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Lincoln House Hotel 3*
Number of rooms: 23
Official Description (provided by the hotel):
Lincoln House Hotel is a delightfully hospitable B&B Georgian townhouse hotel, situated in Central London, close to London's diverse scenes and activities, next to Marble Arch metro station and the famous Oxford Street shopping area, one minute walk from Airbus stop to London's airports. We offer a relaxed and welcoming atmosphere: en-suite rooms, full English, Vegetarian & Vegan breakfasts and free wireless internet connection throughout the hotel. CLOSED FOR RENOVATION ... more   less 
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