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“Service Excellence!”

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St. James's Hotel and Club
Ranked #89 of 1,067 Hotels in London
Certificate of Excellence
Keller, Texas
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Service Excellence!”
Reviewed 10 January 2014

The entire staff at The St. Jame's Hotel and Club were exceptional! We are Small Luxury Hotel members and were treated with VIP service from beginning to end. They accommodated our every request, anticipated our needs, exceeded our expectations and made the experience complete with luxury accommodations. The service is what makes the difference and the St. James Team delivers with service excellence! In addition the location is perfect! There is a secret passage that you can take to go through Green Park to Buckingham Palace and much more within walking distance! The Bistro has the best breakfast buffet and cappuccino, room service is gourmet and afternoon tea in the back lounge is private and feels exclusive. We will be back!

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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stacie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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814 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (137)
Date | Rating
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new orleans
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 4 January 2014 via mobile

Just spent a wonderful 6 days in London, including New Year's Eve and day. Staying at the St. James was key to our enjoying the stay. We have stayed at several hotels in the past in the Mayfair and Knightsbridge areas, and we will now be sure our return is to the St. James. This is a wonderful boutique hotel tucked into a small street a few blocks off Piccadilly. It is ideally located with easy access to wherever you want to go. The Concierges took care of all our needs before and during our stay. The Doormen are professional and very helpful. The restaurant has a Star. The rooms are small (we had a junior suite and a superior room) but are well appointed and comfortable. We definitely rate this our best stay.

D

Stayed January 2014
Helpful?
4 Thank wwpnola
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Weybridge, United Kingdom
Level Contributor
40 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 29 December 2013

A rare treat to stay in a true gem, there can be no adverse comments. Amazing room, with tasteful
Decor through the building, Great location, quiet yet a stones throw from the action. I would love to return to this wonderful hotel, perhaps staying a little longer next time!

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AndyR17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 17 December 2013 via mobile

A truly wonderful experience. For my birthday I booked here for a ladies afternoon tea without having visited the hotel. It was wonderful. The venue was prefect quiet ,attentive staff , lovely food and I celebrated a milestone birthday in style. Way above the other more traditional afternoon tea venues the staff made us all feel very special and we were left to enjoy a long and leisurely tea. Thank you to everyone who made my "big day" very memorable.

Stayed December 2013, travelled with friends
Helpful?
1 Thank Adventureseekers50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stockholm, Sweden
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 17 December 2013

We stayed at St. James's Hotel and Club for three nights in August 2013 and it was a very pleasant experience. The room (superior) was small but very cosy and with a fantastic bed. The location of the hotel couldn't be better. It's very central and a great starting point for exploring London. At the same time it is in a quite side street so there's not much traffic.

The service was really good - very professional but warm. Breakfast was OK but not amazing. We also had afternoon tea at the hotel, which was good although rather plain.

We had a great stay and would recommend the hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LouCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
19 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 December 2013 via mobile

Great hotel in really great location, ideal for anywhere in central London. Staff were fantastic especially the doorman. Lovely rooms with very comfortable beds. Only gripe was breakfast, crowded restaurant and very poor value food.

Stayed November 2013, travelled as a couple
Helpful?
3 Thank eversinhk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 December 2013

I stayed here for three nights in November 2013. This is a fantastic boutique hotel nestled in a quiet side street (Park Place) near St. James Palace, the Ritz Hotel, Pall Mall, etc. It's about a three or four block walk to Green Park tube station, so it is very conveniently located. The bellmen kindly permitted me to borrow a hotel umbrella on two days (which I never needed much).

Room: This was like staying in a fine home away from home. My room was extremely comfortable and quiet (even though I was on the main level). My en suite bath had both tub and shower and very nice amenities.

Food: I had three meals at the hotel, which were all very nice, and the staff were very professional and accommodating (and friendly!). The breakfast buffet has an excellent selection. I found drinks after dinner to be very pleasant, too.

Value: This is not cheap (after all, you are staying in a very posh section of London), but I found the experience to be a great value in light of the service, facilities, and comfort provided.

I was working in the City. I frequently stay in a serviced apartment in the City, because it is closer to Lloyd's and my clients, but I decided to stay elsewhere this time (in part to scope out a nice place to bring my wife when she joins me next time). I found this location to be excellent for movement about London. I was here solo on a business trip this time, but I will definitely be back with my wife next time!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BHM_Traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about St. James's Hotel and Club

Property: St. James's Hotel and Club
Address: 7-8 Park Place, London SW1A 1LS, England
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#61 Business Hotel in London
#82 Luxury Hotel in London
#83 Romantic Hotel in London
#141 Family Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — St. James's Hotel and Club 5*
Number of rooms: 60
Official Description (provided by the hotel):
St. James’s Hotel and Club is a five star townhouse hotel tucked away in a quiet cul-de-sac in St James’s, near Mayfair and Piccadilly. It is ideally located within central London and it is the perfect base for shopping, culture as well as business meetings or events. A multi-million pound restoration has created a harmony between contemporary chic and Victorian elegance. With fabulous Penthouse suites and some of the best guest room terraces in London, the hotel boasts stylish, sleek, contemporary yet elegant interiors finished with handmade silk wallpaper, black lacquered furniture, handcrafted Murano glass chandeliers and polished natural stone in the bathroom. A magnificent art collection also features throughout the hotel.The Michelin-starred restaurant Seven Park Place is headed up by award-winning Executive Chef William Drabble and offers a modern-French cuisine made up of primarily British ingredients. William oversees also private dining, room service and the hotel’s more informal yet stylish dining space, William’s Bar & Bistro. Traditional afternoon tea is served daily. ... more   less 
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Also Known As:
St Jamess Hotel
St James Club London
Hotel St Jamess

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