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Threadneedles, Autograph Collection
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Reviews (1,245)
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All reviewsbank tube stationroyal exchangethreadneedle streetthe marco pierre white restaurantbanking hallfinancial districtsquare milerose petalsbeautiful hotelupgraded to a suiteboutique hotelwest endseparate showerhuge bathroomnespresso machinepaul's cathedralweekend break
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Reviewed 21 January 2013

Looking for a nice hotel for my partner and I to stay at in London over our anniversary weekend! I was looking for something very special but not with a massive pricetag in London. Very difficult. However, was looking on trip advisor and found this hotel. I'm so glad I decided to book via the hotel, as it worked out the cheapest route. On arrival and swift check in via a wonderful receptionist, you knew this would be a five star experience! The impressive dome (as it used ot be a bank) and pillars around the lobby looked incredible! We were given our room card, and to our amazement we were booked into the Penthouse, from compliments of management. Private lift whisked us up to the top floor, walked into the room and wow! Lovely seating area, huge bathroom with fantastic toiletries, fluffy white robes and slippers. Huge bed, with great tech system. Plenty of plug points in front of mirrors, with a great steam iron too. But the highlight of this room was the balcony that stretched from one end of our penthouse to the other, with lovely table and chairs outside! We had two glasses of complimentary champagne delivered to us while we were getting ready for our night out. blown away by the service. Again at such a reasonable price. I would of paid double for this experience! In the morning we had a lovely lie in followed by an incredible full breakfast, juice and coffee! Well worth getting up for! Can't wait to stay again, most likely will book this year for our anniversary again! simply stunning! Thank you Threadneedles.

Room Tip: Book the Penthouse! You wont regret it!
  • Stayed: April 2012, travelled as a couple
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Thank Laurendyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasStys, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 8 February 2013

We are delighted that you enjoyed The Penthouse and celebrating your special occassion at Threadneedles. Thank you for choosing us and for taking the time to review your experience. We hope to welcome you back again soon.

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Reviewed 18 January 2013

Loved this place so much that I am making it my new base for visits to London. Everything about it is quality.. service, food, staff, ambiance. On the doorstep of the city, and yet so tranquil under the incredible dome in the main lobby.

Try it.. you'll love it!

Room Tip: I was in 308.. lovely room and super en-suite.
  • Stayed: January 2013, travelled on business
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1  Thank DiscoVolante10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasStys, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 8 February 2013

Delighted that we will become your home away from home whilst in London. Thank you for choosing us. We look forward to welcoming you back again.

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Reviewed 10 January 2013

We have stayed at this hotel a few times after being recommended by a friend. Our most recent stay boasted a complimentary upgrade to a better room which is always nice, especially when the visit was to celebrate a birthday.

The style of this hotel mixes modern decor with the original features of a former victorian banking house.

The rooms are very comfortable and well equipped and beds extremely comfortable.

We have had breakfast, cocktails in the bar and dinner during our stays and the quality of these has been excellent, as has the service by all of the staff from reception, to bar and restaurant.

  • Stayed: January 2013, travelled as a couple
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2  Thank RicAndAlex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasStys, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 15 January 2013

Thank you so much for staying with us and for your review.

We are so pleased that you enjoyed the experience. We do get a number of compliments about our beds being comfy. We are also currently undergoing a soft refurbishment project and soon all our rooms will have new carpeting.

We hope to welcome you back again in the near future.

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Reviewed 10 January 2013

This was our second stay at the Threadneedles Hotel taking advantage of a special weekend rate. Although the surrounding area was very quiet it is close to Bank station so is easy to get to the West End. Our room, a deluxe, was very comfortable and clean as was the large bathroom. Staff were outstandingly efficient and friendly. Breakfast was excellent and freshly cooked.
Our only problem was an alarm going off across the street in the middle of the night, not the fault of the hotel who did their best to find someone to turn it off.
We will definitely stay again.

  • Stayed: December 2012, travelled as a couple
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Thank Tony_Eileen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AndreasStys, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 15 January 2013

Thank you for returning to Threadneedles.

We are delighted that you enjoyed your stay and hope to welcome you back again soon.

Apologies again for the alarm opposite the street disturbing you. Thankfully this does not happen all the time.

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Reviewed 9 January 2013 via mobile

We stayed for my birthday for one night in earlyJanuary and despite the hotel being virtually empty (didnt see one other guest!) we were given a room above the main road which we didnt realise til about 5am was unbelievably noisy, every bus that went by made the room rattle, needless to say neither of us had any sleep whatsoever which was not helped by the persistant mini bar monitor who knocked once and barged in the second time while we were in bed, despite us only having 11am checkout and having told reception we didnt want disturbing!
The room was a decent size, comfortable bed and opulently decorated but there ends my positive comments. The bedside table and lamps were thick with dust, i ran my finger through it, it was that bad! Only 2 mini cartons of milk were provided equating to one hot drink each and despite my boyfriend emailing the hotel beforehand to let them know it was my birthday and that any special touches would be appreciated, they merely left what can only be described as a melted smear of chocolate saying 'happy birthday' on a plate in the room! The reception staff were snooty and unhelpful and offered absolutely no recompense for our complaints. Really cannot see what makes this place 5*, stayed at doubletree by hilton round the corner a few weeks earlier with my daughter and that was a far better stay in every respect by far. Do not waste your money on this overpriced, below standard hotel.

2  Thank GailyBirdy
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
AndreasStys, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 10 January 2013

Thank you for staying and for reviewing your expeience. We appreciate all our guest feedback and we are very disappointed to read that we have let you down.

We sincerely apologise for the very poor service you experienced and hope that we can restore your faith in Threadneedles.

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