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Threadneedles, Autograph Collection
Ranked #215 of 1,076 Hotels in London
Certificate of Excellence
Reviewed 28 February 2014

This hotel is in the heart of the London financial district. Lots of high powered young Turks bustling about. We used a Marriott Points to do London right, but it took a LOT of points for our two night stay. It's a very lavish hotel with a very well appointed room, and we were upgraded to an executive room at check in. A nice surprise. But the hotel also upgraded the nightly fee (charged in ADDITION to the points) from £50 to £55, and I had to produce my booking receipt to get the rate adjusted. One disappointment was that the king sized bed is actually two twins. Not a big problem, but the seam between the mattresses was noticeable.

If you want to feel like a million bucks this is a good choice. But like most high end hotels, the more you pay... the more you pay. We were able to get a reasonably priced meal; deli sandwiches with chips (fries) for only £6.50, but the two glasses of water were an additional £2 each!

  • Stayed: February 2014, travelled as a couple
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1  Thank BrandanTheTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 4 March 2014

Dear BrandanTheTraveller

Thank you for your recent review of Threadneedles and we are delighted that you had a most pleasant stay.

I'm glad that we were able to rectify the billing discrepancy on your account and appreciate your comments in regards to our king/twin bedded room, which we are investigating.

We do hope that these matters will not dissuade you from returning look forward to welcoming you to The City again in the near future.

Kind regards, Michael

Michael Hewson
Hotel Manager

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577 - 583 of 1,156 reviews

Reviewed 26 February 2014 via mobile

My partner and myself stayed here for one night in early February. Could not fault the hotel at all. I had to take a work call whilst checking in and the concierge kept my partner entertained with stories and a complimentary drink. We then learned we had been upgraded to a suite free of charge. We paid £123 booking on LateRooms.com and it was worth every penny. Room was beautiful, dressing gowns still soft, bed linen crisp and clean. Having a separate room in the suite was great as that meant we had two different huge TVs to watch what we liked on. A lovely added touch was the bluetooth speaker by the bed.
The bathroom was nice. My only comment is that the towel heater by the toilet was very warm and we burnt our knees stumbling into their in the middle of the night! Aside from that a lovely hotel, excellent transport links. Would definitely recommend!

Stayed: February 2014, travelled as a couple
1  Thank Beau B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 27 February 2014

Dear Beau B

Thank you for choosing Threadneedles for your recent visit to London.

We're thrilled that you enjoyed your experience and that we were able to upgrade your accommodation on this occasion - our Suites are indeed spacious.

We thank you for your comments and hope to see you in The City again soon.

Kind regards, Michael

Hotel Manager

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Reviewed 26 February 2014

Great trip...Arrived at approx 2pm...we were checked in with ease (not so easy but the Glass of fizz helped)
We then met the group in the bar for a few Rose' before retiring to our wonderful room to prepare for our evening of private dining at the Gerkin.
There was everything we needed in our room, everything was thought of...
When we returned from the Gerkin we were a little shocked to hear the bar was only open until midnight...so after one cocktail we nipped to a local bar (the only one we could find in the city on a Sat eve)...
I had a wonderful sleep and woke feeling fresh, quick coffee in the room before our Lush Power Breakfast (very clean and perfect amount)
We checked out and put our cases in storage before visiting the sundae markets...Arriving back at the hotel about 4pm they were more than happy to book us a taxi...
Al very pleasant stay...

Room Tip: We never chose - ground floor would be best as lifts a pain
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  • Stayed: February 2014, travelled on business
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Thank Cheek2Chique
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 27 February 2014

Dear Cheek2Chique

Thank you for your recent review of Threadneedles and we are pleased that a wonderful night's sleep was to be had.

We're delighted that you enjoyed your time with us and the sights of The CIty at the weekend and thank you for your comments.

We look forward to welcoming you back to the Hotel again in the near future.

Kind regards, Michael

Hotel Manager

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Reviewed 17 February 2014

I stayed in this Hotel with my fiancee on the 15th Feb 2014. Hotel lobby is very nice, clean and smells good. However, checking in was slow, we were asked to take a seat while other people were being checked in which was fine. We were then forgotten about and other people were getting checked in who had arrived after us, not what you would expect from a 5 star property. We questioned this, and were given a free room upgrade which was compensation for being forgotten about, even though the hotel was apparently full. Room was nice and comfortable. Another big problem happened when we had come back from being out the whole day & to dinner. We returned to our room to find the door unlocked and ajar!! This was quite worrying but fortunately, on looking through all our things, nothing had gone missing. We made the hotel aware of this and they came up to check the door and opened and closed it a few times and didn't do much else or offer us a different room. They just said that it was probably the staff who had turned down the room that they had left the door ajar, and would speak with them to ensure they are more careful when leaving guestrooms. We were still worried so locked and chained the door just in case someone tried to get in during the night. Not the best experience. We ate dinner in the hotel which was OK. Triple cooked chips were not triple cooked chips, bit soggy and nothing like I have had elsewhere. Club sandwich was again OK but nothing mind blowing, have had a lot better. Overall this hotel is OK, nothing special and would have expected better from a 5 star.

Room Tip: Choose a room where the doors work!!
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  • Stayed: February 2014, travelled as a couple
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3  Thank Andrew R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichaelHewson, Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 18 February 2014

Dear Andrew R

Thank you for your recent review of Threadneedles.

I am pleased that we are already in touch with you following your comments made at the Hotel this weekend. Notwithstanding this, it is regrettable to learn of the additional comments pertaining to dinner during your stay.

We await to hear from you and look forward to welcoming you back to Threadneedles in the future.

Kind regards, Michael

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Reviewed 13 February 2014 via mobile

This is an imppecable hotel in the banking district. Superb staff, elegant rooms, and small touches make it a nice place. It is somewhat expensive and not located easily for the casual tourist......Ask for a Studio room.

  • Stayed: February 2014
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Thank bagator1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawder S, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 22 July 2014

Dear bagator1
Thank you for your kind words, I am so pleased you enjoyed your stay.
For our best value prices, you should always look on our own website, there are some great deals there.
Best regards
Lawder Smith
General Manager

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Reviewed 9 February 2014 via mobile

Really could recommend this hotel highly enough... Arrived around 12 noon having requested early check in to be greeted by exceptionally friendly and helpful staff. We'd travelled by train in to Kings Cross- the hotel is a short walk from both Bank and Monument Stations. Reception area was stunning and totally unique with the glass dome. Our room was beautiful, immaculately clean and with all the facilities you'd expect from a five star hotel. Had a brilliant sleep in a lovely bed... Will definitely be back!!

Stayed: February 2014, travelled as a couple
Thank Elmo139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawder S, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 22 July 2014

Dear Elmo139
Thank you for your kind words, i am so pleased you enjoyed your stay and felt able to rate us so highly. I hope you will be back again soon.
Best Regards
Lawder Smith

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Reviewed 9 February 2014

As a last minute booking my partner, via Secret Escapes, booked the Threadneedles Hotel in London for a two night stay in February 2014. We cannot rate this 5 star hotel highly enough. All the staff, without exception, were incredibly helpful. The food, location, quality and luxury of this hotel based just a 5 minute walk from Bank Underground was fantastic. The original room we were given was lovely but for some strange reason the door to the bathroom was lightly frosted with a clear glass border and it was easy to see whoever and whatever someone was doing in the bathroom! Within minutes of mentioning to reception that we were not very happy with it they moved us to another room with a better bathroom door! Excellent service. The staff are all genuinely keen to help in any way they can and made our stay so enjoyable. We will definately stay again.

  • Stayed: February 2014, travelled as a couple
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Thank LuLu1234567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lawder S, General Manager at Threadneedles, Autograph Collection, responded to this reviewResponded 22 July 2014

Dear Lulu 1234567
Thank you for your review of our hotel. I am so pleased you had a great stay and appreciated our great team of staff. I hope you will be back with us again soon. (For the best deals, you should always check out our own website first).
Best Regards
Lawder Smith
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Threadneedles, Autograph Collection

Address: 5 Threadneedle Street, London EC2R 8AY, England
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
#166 Luxury Hotel in London
#169 Business Hotel in London
#177 Romantic Hotel in London
#215 Family Hotel in London
Price Range: £166 - £421 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Threadneedles, Autograph Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
Discover a blend of grandeur and warm elegance at Threadneedles, Autograph Collection, a 5-star boutique hotel in London, England. Enjoy elegant amenities and historic charm in the heart of London at our luxury hotel, which puts you in an ideal location places you minutes from popular landmarks such as St. Paul's Cathedral, The Barbican, Shakespeare's Globe, and the Tower of London. ... more   less 
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Also Known As:
Threadneedles Hotel London

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