We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Outstanding”
Review of Grange City Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Grange City Hotel
Ranked #343 of 1,067 Hotels in London
Cardiff, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Outstanding”
Reviewed 8 April 2014

We have recently returned from a short weekend in London at the City Grange Hotel. We booked the hotel based on it's location in the Tower Bridge area, near two attractions we wanted to visit. The hotel is directly opposite the Tower of London and a couple of minutes walk from Tower Bridge. There is plenty to do and see around the hotel - including plenty of places to eat and drink.

The service we received at the hotel was excellent - we were made to feel extremely welcome from the minute we arrived. The room was very large, clean and had everything we could need. The pool and spa area is a nice extra and was a great way to relax after a busy day in London.

The hotel is within a couple of minutes walk from Tower Hill tube station on the District and Circle lines - this provides a quick way to travel to and from other areas of the city. Even in the evening we were able to travel into Westminster within 15 minutes.

Excellent hotel and would love to stay again.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luke_228
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,746 reviews from our community

Traveller rating
    1,112
    943
    421
    164
    106
See reviews for
323
1,203
116
612
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (597)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Burton upon Trent, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 April 2014

My daughter and I stayed for one night, part of my Mother's Day/Birthday present. Complimentary upgrade was offered and very gratefully received upon arrival. Room was delightful, 2 queen sized beds, comfy chairs, coffee table, usual tea and coffee but neatly stashed away in a cupboard, good sized TV, Bose sound system, hairdryer, iron, the list goes on and on......... Comfy beds providing a good night's sleep, essential when you have been joining in the singing and dancing at the excellent Commitments show and fantastic views of Tower Bridge and the Shard. Reception, most helpful and very efficient, leave your bags here as we did, don't drag them around with you. We breakfasted at Weatherspoons also overlooking the Tower, very pleasant. We then did the Tower of London, wine in the Shard, a Thames River Cruise, National Portrait Gallery, Trafalgar Square and Leicester Square with lots of option for food and drink along the way, we really like the All Bar One chain.
Hotel is a good centre for underground links, bus stops etc.
Would we stay again - in a heartbeat!! Great stuff

Room Tip: The higher the better!!
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sylvia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Aveley, United Kingdom
Level Contributor
81 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 7 April 2014

It was our 30th wedding anniversary so booked two nights at this hotel. I emailed and asked for a nice room with a view. My oh my they did not disappoint. We were up graded with the hotels compliments to a club room. With a large balcony. We had views of Tower Bridge and the Tower of London, the Shard and the Gerkin. It's a five star hotel and deserves to be. The rooms are outstanding. The staff are so professional and helpful. We had English breakfast booked and the food did it disappoint, hot and well presented. Would definitely stat at this hotel again. It has easy access to both tube and main line trains.

Room Tip: We stayed in 611, lovely room
See more room tips
  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 552LindaR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 April 2014

We stayed at the Grange City Hotel for three nights as part of a wedding party. I would like to single out a member of the restaurant and bar staff that provided exceptional service, but the truth is....every member of the staff we encountered would be on the list! We met staff from Hungary, Lithuania, Poland, Bulgaria, Romania and Italy. In every single case, the service was exemplary.

We also had the opportunity to take advantage of the spa facilities. Again, the staff were every bit worthy of the description "five star".

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RogerDevon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tadcaster, United Kingdom
1 review
Reviewed 7 April 2014

04/04/14 We've just got back from an amazing weekend in London for my chaps 40th birthday! A great location 2 mins from the nearest tube, Staff were professional and welcoming. We had a lovely room over looking the city. The breakfast's were lovely and the Pinot was delish in the bar, unfortunately we didn't have time to use the pool facilities but I look forward to our next visit to London & without doubt would happily stay at the Grange city again! :-)

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Theresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Basingstoke, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 7 April 2014

We arrived an were put in a huge room which was very comfortable. The bathroom was slightly dirty with black bits in the bath and a clothes sticker on the tiles.
We both ordered room service and the food was beautiful.
The main problem we had was the attitude of the staff in the pool area. They were rude and uninterested. We stayed over Saturday night and went in the pool yesterday.
Apart from that it was a great location and a nice hotel.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aishlingxxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
136 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 6 April 2014 via mobile

You always know a good hotel that prides itself on customer service when all staff greet you as they walk by
The rooms are spacious and the internet is free which is always a good thing as many hotels charge a lot but at this hotel it is all focused on what is best for the customer
I did eat in the bar area and this is the only area that let I'd down the food was terrible and u could not eat it and sent it away however the staff here took no notice or seemed to care
You can get done good deals at this hotel on numerous sites

I would say this is one of the best for customer service

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stevewales44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Whitechapel
Grange Tower Bridge Hotel
Grange Tower Bridge Hotel
#221 of 1,067 in London
3,578 reviews
City of London
Grange St. Paul's Hotel
Grange St. Paul's Hotel
#329 of 1,067 in London
4,174 reviews
City of London
Novotel London Tower Bridge
Novotel London Tower Bridge
#244 of 1,067 in London
2,779 reviews
Show Prices
Show Prices
Show Prices
City of London
Apex City of London Hotel
Apex City of London Hotel
#76 of 1,067 in London
3,698 reviews
City of London
citizenM Tower of London Hotel
City of London
Four Seasons Hotel London at Ten Trinity Square
Show Prices
Show Prices
Show Prices

Been to Grange City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grange City Hotel

Property: Grange City Hotel
Address: 8-14 Cooper's Row, London EC3N 2BQ, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Spa Hotel in London
#193 Family Hotel in London
#209 Romantic Hotel in London
#234 Business Hotel in London
#245 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grange City Hotel 5*
Number of rooms: 307
Official Description (provided by the hotel):
The Grange City Hotel is a spectacular luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, the Grange City represents a first for a hotel of this standard in the City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Lastminute, Ebookers, Priceline, Odigeo, Traveltool, S.L.U., Hotel.de, HotelsClick and HotelQuickly so you can book your Grange City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grange City London
Hotel Grange City
Grange City Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing