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“Spa break!” 3 of 5 bubbles
Review of Grange City Hotel

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Grange City Hotel
Ranked #346 of 1,089 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
58 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Spa break!”
3 of 5 bubbles Reviewed 23 May 2014

We have previously stayed at the Grange Tower Bridge and wanted to treat ourself to another stay, but at a different hotel so we booked the spa break which included dinner and other treats! Room was upgraded and had a small balcony area to go outside and check out the view, it was spacious and clean with a big bed, and room service bought us a nice glass of champagne. The reception were friendly, bag guy not so much(!) Only problem we had with reception was the next day after a reasonably late night out, we woke up dead on 7am for breakfast so we would have a long lie in after (deal included 2pm checkout), but the reception called us whilst we were sleeping at 11.30am to check when our checkout time was!? They must have wanted to kick us out! It was a bit disappointing that they did not check our package. Spa was lovely, had a very good couples massage, there was a big noisy group of girls in the jacuzzi but we could relax when they left! Loved the three course meal included – great starter, main and dessert. Breakfast was good and plentiful. Hotel very close to the tube station. Overall I am looking forward to choosing which Grange Hotel to stay at next!

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Clare-pea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,645 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (577)
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English first
Nottingham, UK
Level Contributor
101 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
4 of 5 bubbles Reviewed 21 May 2014 via mobile

Stayed here for 1 night as part of hen party package and we weren't disappointed. We were able to check in a little earlier than expected with minimal fuss and the room was spacious with plenty of facilities. All the staff were very accommodating and I would definitely choose to stay in this hotel again or with the chain elsewhere. Minor point but do check the view from your window; we could see straight onto one of the platforms at nearby Fenchurch Station!

Stayed May 2014, travelled with friends
Helpful?
Thank lachbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 23 May 2014
We are glad that you enjoyed your stay. Hope the wedding goes well.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southampton
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

Stayed here for a weekend in February to celebrate a big birthday. My husband emailed the hotel beforehand and requested a room with a Tower view and we were not disappointed. Lovely big room with a separate seating area with the most amazing view of not only the Tower but the Thames and Shard too. The decor was a little dated (though tidy) but the room was spotlessly clean and extremely comfortable. Breakfast was excellent with plenty of choice and good quality. Managed to get a cracking deal, comparable with Prem Inn rates, and would definitely stay again.

Room Tip: Ask for a Tower view.
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Trev&Tree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Providence, Rhode Island
1 review
5 of 5 bubbles Reviewed 18 May 2014

We chose primarily on location. Getting here from Heathrow was a bit of a struggle only because major sections of the tube were undergoing repair. Nicely located (away from more touristy accommodations) within waling distance of several tube stops. Not sure why others are saying the hotel needs updating, the hotel was in good repair, clean, rooms were nicely laid out and the bed was one of the best I've slept on in any hotel. Wi-fi was provided in the room charge. The sports/health facilities were great - full size pool, sauna and steam-room (be sure to bring your swim/sports gear). We'll be staying here on our next trip...

Room Tip: Rooms on the south overlook the Tower of London and sections of the Roman Wall
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  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BHR66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 20 May 2014
Thank you for your kind review. I am pleased that you enjoyed the hotel and its facilities together with the local area. We look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 17 May 2014

I chose this hotel primarily because of the location. It is easy to get around and extremely well connected with reasonable amenities near by. The rooms were clean and the service was good but I would agree with the other reviews that this hotel is getting old and the rooms are slowly falling apart. I didn't have any problems during my stay but thought that for the same money, doubletree by Hilton just across the road offers a better breakfast and nicer rooms.

  • Stayed July 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank prakashh17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 19 May 2014
We have noted your comments and thank you for taking the time to post a response.
We hope that we will have the opportunity of welcoming you back to the Grange City or one or our newer hotels, maybe the Grange Tower Bridge Hotel which is just a short walk away.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Leamington Spa, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 16 May 2014 via mobile

I stayed here for one night (weekend) in a superior double room with my daughter (8). We found a great deal and booked the room for only £155.

Everything was pristine and the bed was queen-sized. We were on the 10th floor with no view of the city, but we didn't mind as after a day of sightseeing, we just wanted to sleep! There were at least two lifts on our side. There is also a pool and spa services available.

We ordered room service, which arrived promptly and was present to a high standard. We also used the TV, which worked fine. We didn't eat in the restaurant due to time, so cannot comment.

Great location, the Tower of London is a stones throw away, as is Tower Bridge and the Thames.

I would definitely stay here again as the staff were very knowledgable and helpful and nothing was too much trouble, rooms are well cared for and can be actually described as "superior" (unlike some other listings).

Stayed May 2014
Helpful?
Thank Voldemort1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 19 May 2014
Thank you for your kind words, we are pleased you and your daughter enjoyed your stay . We hope you will come back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Quorn, United Kingdom
Level Contributor
85 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed 15 May 2014

A group of 10 stayed here for a weekend. Hotel is very clean and rooms are spacious. However the shower door fell onto a friends foot however the duty manager upgraded the room and rectified the situation. The upgrade was a suite which was nice but most of the rooms are in need of an update. Beds are not comfy and maintenance doesnt look great. Breakfast was mayhem and I noticed hygiene was below 5 star standards and room service is very poor with re- fried chips and cold snacks. Good location with easy access to tube station. The pool is ok very average.

  • Stayed April 2014, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank Raks21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Grange City Hotel

Property: Grange City Hotel
Address: 8-14 Coopers Row, London EC3N 2BD, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#61 Spa Hotel in London
#193 Family Hotel in London
#209 Romantic Hotel in London
#234 Business Hotel in London
#247 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grange City Hotel 5*
Number of rooms: 307
Official Description (provided by the hotel):
The Grange City Hotel is a spectacular luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, the Grange City represents a first for a hotel of this standard in the City. ... more   less 
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Also Known As:
Grange City London
Hotel Grange City
Grange City Hotel London

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