We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Beautiful hotel”
Review of Grange City Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Grange City Hotel
Ranked #340 of 1,063 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Beautiful hotel”
Reviewed 3 June 2014

Booked this hotel as a surprise for my boyfriends birthday; I sent an email to guest relations requesting a view of the Tower and delighted when we were upgraded to a lovely big room with a balcony overlooking the city. The room was stunning, with the comfiest bed! The staff were lovely and delivered us robes to our room so we could go straight down to the spa. Excellent location, Elements bar across the road is perfect for a quiet drink in nice surroundings. We didn't have breakfast as it wasn't included with the room so we went around the corner to Wetherspoons. Would definitely return and have emailed the hotel to say thank you for a perfect stay!

Room Tip: Ask for a room overlooking the Tower and if you are staying for a special occasion, inform guest rel...
See more room tips
  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natters212014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 10 June 2014
Thank you for your excellent review. We are so glad that you had a good stay and we hope that you will return soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,722 reviews from our community

Traveller rating
    1,102
    934
    417
    164
    105
See reviews for
320
1,196
115
603
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (594)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
London
Level Contributor
3 reviews
Reviewed 3 June 2014

Perfect Location
Close to underground and a minute walk away from the Tower of London and Tower Bridge
Great Service
Love the fact they have a gym and swimming pool (half Olympic)
The bar was pretty good as well
Great place!

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Guy G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 2 June 2014

Stayed for two night beautiful hotel amazing staff especially in Isis bar good location across from Tower of London easy to get around london from here by bus /walking very easy to travel from london city airport on DLR great stay would recommend completely

Room Tip: Ask for a view facing out wards or else you will be facing onto a railway station
See more room tips
  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank georgeous24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 3 June 2014
Thank you for your kind review. We are pleased you enjoyed your stay and found it so convenient for travelling around. The old London city wall runs through the middle of the hotel too!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 June 2014

Stayed Friday & Saturday night. Hotel was very clean and the staff were polite and helpful. Ideally situated, just a 1 minute walk to Tower Hill underground and only a short walk to Tower Bridge and the Tower of London. Checked in and out with no problems at all. £50 per night reserve on the mini bar was a bit high but as that is my only criticism of the hotel, I can't complain.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TCarlyon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 3 June 2014
Thank you for your nice review, your comment has been noted. We look forward to welcoming you back.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sherfield On Loddon, United Kingdom
Level Contributor
117 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 1 June 2014

Stayed on Friday and Saturday night, we managed to get an upgrade to an exec room on the 10th floor with great views of tower bridge. Room had everything you need including a safe, decent toiletries etc. Check in and out was straight forward and quick. We had full english breakfast included, the choice was fairly good and tastey. Pool was good.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jules1810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 3 June 2014
It is good to hear that you enjoyed your stay and the great views! We look forward to welcoming you back in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2014 via mobile

Stayed here for 2 nights as a start to a little honeymoon on 26th may which was a bank holiday.Last minute booking as advertised luxury 5* with spa...so the good points,the spa was worth the stay alone,beautiful 25m swimming pool,sauna,steam room and jacuzzi immaculately set out,the hotel staff very attentive and welcoming,the isis bar relaxed and not too extortionate like so many other london hotels.now onto the bad,im not sure but I suspect they have 2 types of double rooms and our one was probably the lesser one.no socket near the bed so cant charge up phones/tablet and have near by which I being an electrician find very strange.the 2 restaurants(the japanese one I especially wanted to try out)were closed,being shattered from long wedding weekend we ate in the empty one inside where they serve breakfast,which for 45 quid each was no cullanary delight.no movies to watch in room just terrestrial tv(is this normal now),asked the next morning for an umbrella but all been given out...how many do they have for guests this is 5*!!a nice stay,a nice hotel but how can they justify this rating or is it all dummed down to increase level of 5* hotels in london.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank andy7422
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 3 June 2014
Thank you for your review. I am pleased you enjoyed your stay and in particular the spa. I am disappointed that your expectations were not fully satisfied however - your comments have been noted. I hope that you will consider staying in the Grange City or one of our newer hotels in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
59 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 31 May 2014 via mobile

We booked to stay one night while attending a wedding nearby. On arrival, the doors in to the building were broken, not a good start! We checked in and were told we had a complimentary upgrade which was great. However, when we got to the room it seemed very standard so we weren't sure what the difference was. The room was generally well decorated and the bathroom was fine, except a little black mould around the bath. The toiletries were nice but the towels were quite worn and had clearly seen better days.
The bed was fairly solid and we both got a decent night's sleep as the room was quiet, despite overlooking the platform of fenchurch street station.
Breakfast the next morning was, again, ok but nothing special. Tables were very crammed in the restaurant so you felt as though you were sharing breakfast with the next door table. Things were missing from the table and it took a full 5 minutes for someone to bring me a teaspoon. It was busy but that was a bit much. The breakfast itself was fine, all cooked well, but seemed like it had come from the cash and carry.
Generally it wasn't bad value for the price but I wouldn't stay here again - there are nicer hotels in better locations.

Stayed May 2014, travelled as a couple
Helpful?
Thank ClaireM186338
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nellie S, Guest Relations Manager at Grange City Hotel, responded to this review, 3 June 2014
Thank you for taking the time to place your review. I am sorry that your expectations were not fully satisfied on this occasion. Your comments have been noted and I thank you for bringing this to my attention. We hope that you will consider staying in the Grange City or one of our other hotels in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Whitechapel
Grange Tower Bridge Hotel
Grange Tower Bridge Hotel
#214 of 1,063 in London
4.5 of 5 bubbles 3,543 reviews
City of London
Grange St. Paul's Hotel
Grange St. Paul's Hotel
#326 of 1,063 in London
4.0 of 5 bubbles 4,130 reviews
City of London
Novotel London Tower Bridge
Novotel London Tower Bridge
#247 of 1,063 in London
4.0 of 5 bubbles 2,756 reviews
Show Prices
Show Prices
Show Prices
City of London
Apex City of London Hotel
Apex City of London Hotel
#81 of 1,063 in London
4.5 of 5 bubbles 3,631 reviews
City of London
citizenM Tower of London Hotel
City of London
DoubleTree by Hilton Hotel London -Tower of London
Show Prices
Show Prices
Show Prices

Been to Grange City Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grange City Hotel

Property: Grange City Hotel
Address: 8-14 Cooper's Row, London EC3N 2BQ, England
Phone Number:
Region: United Kingdom > England > London > City of London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#62 Spa Hotel in London
#193 Family Hotel in London
#209 Romantic Hotel in London
#234 Business Hotel in London
#243 Luxury Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Grange City Hotel 5*
Number of rooms: 307
Official Description (provided by the hotel):
The Grange City Hotel is a spectacular luxury 5 star hotel. Superbly located with unique panoramic views over the City and just a gemstone's throw away from the Tower of London, the Grange City represents a first for a hotel of this standard in the City. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Odigeo, Priceline, Lastminute, TripOnline SA, Traveltool, S.L.U., Evoline ltd, HotelsClick, Cancelon, HotelQuickly and Hotel.de so you can book your Grange City Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Grange City London
Hotel Grange City
Grange City Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing