We have stayed in many hotels in Scotland and UK but it beggars belief on how you can charge so much for so little. Room 51was dusty with shabby furniture. The room was on the front but unfortunately shoddy windows did not stop any noise night and day. We were told we had been upgraded but we did not believe it. We were not being given breakfast in the upgrade and no bath.
We mentioned to the receptionist the next morning about the bath and breakfast. We could have cancelled and re-booked for the luxury room with breakfast for £40 less. As for Boutique hotel, we do not think so. We were also told there was no lift and nobody available to help with luggage!!! We would like an explanation if possible.
- Official Description (provided by the hotel):
- The Lodge Hotel is a boutique haven in Putney, south west London, which over the past 40 years under the same family ownership has grown from a 9 bedroom guesthouse to encompass 77 bedrooms, a delectable all day restaurant & bar: Hide&seed, a library and numerous spaces for eating, drinking, meeting & events. Our unique building combines two grand victoria mansions and former coaching stables completely renovated in 2010, with a new state of the art wing launched in September 2015. We've retained the best of the original features and enhanced the hotel with contemporary additions and luxurious design touches. High end, low key. Features: 77 beautiful bedrooms Moments from East Putney tube station Free Parking Free Wi-Fi Free iMac use Open 24/7 Garden All day dining Conference & Events facilities Launching spring 2016: Gym, and Outdoor Terrance ... more less
- Reservation Options:
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- Also Known As:
- Best Western Putney
- Best Western London
- London Best Western