My gf(who is pregnant)and I rocked up to London after flying 30 hours or so. We caught a train and then a cab to the hotel and arrived at around 10pm. When we got in the staff who were there spoke limited English and informed us that agoda.com had not contacted them about our booking and that they didn't have a room for us. I then had to walk down the street to a payphone to contact agoda as they wouldn't let me use their phone, as it wasn't business related. Agoda explained that they passed on the booking and that the hotel had double booked our room and refused a refund. Agoda agreed to refund and the Lonsdale staff said they would put us in one of their partner hotels(which was of lower quality, in a smaller room without an ensuite in a worse area of London). The best experience I had at this hotel was walking out the front door.
- Official Description (provided by the hotel):
- Old Georgian townhouse in Bloomsbury, homey, friendly atmosphere - Near the British Museum. ... more less
- Reservation Options:
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- Also Known As:
- Lonsdale Hotel London