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“An abomination”
Review of Mama Rosa - CLOSED

Mama Rosa
Cuisines: Italian
Restaurant details
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“An abomination”
Reviewed 13 July 2013 via mobile

I have never lived in a 3rd world country or under a communist regime, however after eating at this place I can sympathise with those that have. Quite possibly the worst restaurant in the world. A group of 8 of us attended this so called restaurant to celebrate a 65th birthday. After firstly being told they had a reduced menu, we each ordered a starter and main and 3 bottles of wine. 2 bottles of wine arrived and about 40 minutes later 3 of the starters arrived then about 30 min later the other starters arrived. 2 people had stuffed mushrooms which were raw and sent back.

Mains arrived about 40 minutes later. Bolognaise was tasteless and watery, pastas would have been better if they had used a jar of sauce from a shop.

Whilst we were waiting for our 3 hour meal we witnessed up to 5 other people complain and send food back. One woman walked past the kitchen and exclaimed loudly "Very hungry woman here"!!

Should have saved the 150 pounds we were charged and had 2-3 decent meals somewhere else.

Unfortunately we did not check trip advisor prior to booking, but at least this review should maintain the consistency of reviews for this awful awful place.

Visited July 2013
Helpful?
3 Thank Shane E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

12 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Any
English first
London, United Kingdom
Level Contributor
119 reviews
99 restaurant reviews
common_n_restaurant_reviews_1bd8 57 helpful votes
“Uninspiring and a waste of time”
Reviewed 30 September 2012 via mobile

We ate as a family of 4 one lunch time. It was dark, cold and very empty. We had the tapas style starters and they were small and tasteless. The pizza was fine but very thin on toppings. We had Parma ham and on the whole pizza they used 1 slice which they ripped up to make it look. Like more.

The atmosphere was non existent and it had no views of the river which seems a waste of having that location.

The gentleman running it was nice and friendly. His waiter couldn't understand any English and couldn't therefore take the order. Everything we asked he had to get the owner to ask us as he didn't have a clue what we'd asked (even just a spoon!). Which didn't seem like there was any point in employing him. I couldn't recommend anyone to go which is a shame because Merton Abbey Mills is a great piece of history.

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Sarah D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
Level Contributor
47 reviews
41 restaurant reviews
common_n_restaurant_reviews_1bd8 20 helpful votes
“Possibly the worst customer service ever!”
Reviewed 12 September 2012

Shockingly bad, food terrible, makes KFC look like gourmet. Queried the bill and said the food wasnt good and got a torrent of abuse from the owner, like a harpie. Places like this deserve to go bust

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Damian M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterford, Ireland
Level Contributor
16 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Very friendly owners”
Reviewed 24 July 2012

Athmosphere very friendly location excellent along the river, very family friendly, group of 5 fed for under £30 top class very happy :))))))))))))))))))))))

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_restaurant_reviews_1bd8 3 helpful votes
“So rude!!”
Reviewed 19 February 2012

The waiter was so rude - never come across anything like it before in my life! A simple and accurate query of my bill led to an immediate torrent of abuse! I am not a confrontational person - so found it very upsetting! Will not be going back and do not recommend it to anyone! Unless you like to be shouted at!

    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Hezzy76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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