Overall this is a very difficult restaurant to rate. While the food is truly excellent for the price, and the new venue is very good, the staff seem to have absolutely no clue whatsoever about how to treat customers or how the restaurant business works in general.
Upon entering expect to wait by the door for one of the two members of staff to slowly walk up from the kitchen without so much as a flash of a smile and ask if you have a booking (this same question is asked if the restaurant is completely empty, and, I can only assume, even if they know full well that they don't have a single booking in their diary). When you answer "no" to this question then expect a bitter faced list of reasons as to how "unaccommodating" and rude it is to have the audacity to walk into their empty restaurant without a booking.
My girlfriend and I saw the same response for everyone who walked in after us, none of whom had a booking and I can only assume they all felt as unwelcome as we did. Throughout the rest of the meal the staff didn't become a huge amount more polite and we were left feeling as though we had actually inconvenienced them as paying customers!
That said, when out food came out it was fantastic. The Jerk chicken was amazing and came in almost a curry type sauce, different to any I've had before, but it really worked well. Every dish was of great quality and bursting with flavour and good portions that didn't leave either of us hungry. Also, a bring your own booze is a great idea and really keeps costs down.
Overall, it's strange to have such a huge difference between service and quality of food which really threw me when coming to judge this place.
A friendly and welcoming set of staff would make this place stand out as one of the best restaurants in the area and the best Caribbean restaurant I've ever been to. As it stands, however, it's probably best to be seen as a great takeaway... that way you won't have to put up with the staff for any longer than you humanly have to!
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