When arrived we paid in cash and never saw anyone from the Guest House again - even though we stayed for four nights. We had two rooms - one was on the third floor, the other was on the fourth floor. We feel that both rooms should have been on the same floor. The taps in the W.C.'s were hard to turn on since the levels on both were missing. The toilet seat in the 4th floor W.C. was broken. The sink in the 3rd floor W.C. didn't drain and had scum from others who shared the W.C. with us.