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Review of Belowzero Ice Bar

Belowzero Ice Bar
Ranked #16 of 260 Bars & Pubs in London
Certificate of Excellence
Cuisines: European
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Restaurant details
Good for: Groups
Dining options: After-hours, Dinner, Breakfast, Reservations
Neighbourhood: Mayfair
Description: Belowzero Ice Bar the UK’s only permanent ice bar, keeping things a fun and frosty -5°C in Central London all year around. No two ice bar themes are ever the same, and their crack team of ice artists, designers and mixologists create an entirely new concept for the bar every year. You can also enjoy a fantastic range of seasonal dishes or one of their signature cocktails inside their (warm) restaurant or cocktail bar alongside your Ice Bar experience.
Reviewed 3 weeks ago via mobile

Went to the ice bar with a few friends and my expectations were very high, I would not recommend more than 30 minutes. The place is very small and after maybe 10 minutes you might start to get a bit bored. I bought the upgraded ticket that comes with a drink. The place is nice inside but like I said, not much to do, apart from having your drinking and checking the sculptures.

Date of visit: December 2017
Thank Mango_Maia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

Many thanks for taking the time to leave us your feedback. We're very sorry not to have met your expectations on this occasion, and we should probably note that the Ice Bar (like any bar) is more a place to be rather than do in terms of activities etc

We also wanted to note for anyone else reading that our standard tickets all include a first drink, that's not an upgrade option although we do have other upgraded ticket types available e.g. Champagne tickets

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Reviewed 3 weeks ago via mobile

Visited with a friend 23rd November 2018, making the booking was easy, upon arrival the staff were very welcoming. The warm bar is lovely again very friendly and it was happy hour so the prices were excellent. The ice bar itself is simply 40 minutes of novelty and fun, a good atmosphere, music not too loud and the drinks are fine, 2nd drink only £5. I will definitely recommend to everyone I know to go. Again the staff very friendly as we left asking if we’d enjoyed it.

Thank you

Date of visit: November 2018
1  Thank Elvis1007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

Many thanks indeed for such a lovely review, and especially the kind comments about our team here!

We hope to see you again, perhaps in the new year when we have revealed our new ice theme (currently top secret except for the date, which is currently slated for May)

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Reviewed 3 weeks ago

I went their with 3 other people on Saturday 10th November and we were really excited to check it out. We were really disappointed as the room was really small with no seating available at all and the cocktails were pre-mixed in spirit bottles. Also they did not taste very appealing. They had too many people packed into the session. For what they charge it is very underwhelming and really over priced. It's the kind of place you would go to try and take an instagram photo and leave. We didn't even stay for the whole session. On a lighter note we had no problems with the staff and for what interaction we had they were very pleasant.

Date of visit: November 2018
    • Value
    • Service
1  Thank ASGilmore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
BelowZeroLondon, Public Relations Manager at Belowzero Ice Bar, responded to this reviewResponded 3 weeks ago

Very sorry you were disappointed by your visit

In terms of the cocktails we wanted to clarify that these are batch rather than pre-mixed, which means they are prepped as just as they would be in our main cocktail bar just simply between sessions to speed service as guests arrive and because the ice bar lacks certainly facilities inside (sinks mostly) to prep during service. Also, we don't need to shake or stir our cocktails over ice as you would in a normal bar as we're already serving in ice at -5°

Hope that helps and thanks for taking the time to leave us your feedback

Team Belowzero

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Reviewed 4 weeks ago via mobile

I came here as a surprise for my partners birthday, we both thoroughly enjoyed it. We got the champagne tickets which include 2 free champagne drinks in fairly good sized glasses made of ice. You get a cape and gloves to go in with. The ice sculptures were amazing! We were in the ice bar for 45 minutes then went downstairs for our meal. The food was delicious although the portion sizes were rather small. The steak was cooked to perfection. The cocktails and drinks are lovely, and worth the price. We got here around 6:45pm and left around 9:30pm. It was a really enjoyable evening out. I highly recommend for couples.

Date of visit: November 2018
Thank Alanta K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Went there on Sunday evening with my boyfriend. Staff was helpful and we were able to change our booking time the last minute. It is impressive but really small. You get 40mins slot which is too long as the space is too small. Drinks were tasty and staff friendly!

Date of visit: November 2018
1  Thank Rusnė P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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