We originally booked the Crown plaza in London, as at the time this newly built hotel wasn't bookings, however nearer the date of our trip this hotel became available and we were not disappointed.
The concierge, reception and room service was outstanding and the decor was superb, however the windows had a permanent shutter to prevent from looking outside, which in hind sigh was a good thing as the views are very restricted. As a new hotel we expected some issues but there were none and all of the staff were extremely helpful, polite and astute.
The bar/restaurant was also suitable for our stay as a couple, and included an extensive cocktail menu which made the start to one of our evenings even more pleasurable.
The hotel is also located apposite the metro/tube which made our London trip even more convenient.
Next time we are in london we will definitely be staying here again for leisure.
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