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“100% Luxury Accomodation and Service”

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Conrad London St. James
Ranked #52 of 1,069 Hotels in London
Certificate of Excellence
Manchester, United Kingdom
Level 4 Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“100% Luxury Accomodation and Service”
Reviewed 6 September 2013

Great hotel, great location and lovely staff. I usually stay at the Park Lane IC, but think I have found my new Hotel when I am in London. I had a room on the 6th Floor and it was very very cosy and wow, whoever designed this hotel have though of everything. Working in the industry myself I always find annoying things with the design of the room, but this you could not fault. Well done and see you soon

  • Stayed August 2013, travelled on business
    • Value
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Helpful?
Thank Guest Relation M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,073 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (449)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
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  • English first
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English first
West Midlands
Level 2 Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 September 2013

We stayed 2 nights at this beautiful hotel, definitely one of the best in London. The hotel staff couldn't have been more welcoming, accommodating and helpful through out our stay.
We stayed in an Executive room which was very spacious and came with complimentary Wifi, water from the mini bar and lovely Molton Brown toiletries.

Louie/Lewis (Spanish gentleman on reception who checked us in) was so friendly and helpful and even showed us to our room, and on the way while doing this explained where the restaurant was, concierge, club lounge etc making us feel comfortable. He also offered to show us how things work in the room i.e the air con, TV, internet etc.

The hotel is directly opposite St James tube station which made traveling around London very easy cost for a day ticket for zones 1-2 (all you will need if you are just sight seeing shopping etc) and cost about £7.30 each for the day.

While we were there we went to Covent Garden (5 Guys Burgers and Fries, basically a posh Mcdonalds/American diner) Really good in there....best burgers ever and really good staff and atmosphere. Also went to Camden Market, London Zoo, Piccadilly Circus/Leicester square, Harrods and Hyde Park, everything is so close together and we didn't feel like we rushed around at all.

For the first time ever when staying in a hotel in London I really didn't want to leave and easily could have stayed another 2 or 3 nights.

Oh also the most comfortable bed I have ever slept in....and brilliant electric black out curtains and rain fall power shower!

Room Tip: Travel by tube! It's fun and alot cheaper and easier than taxis and sitting in traffic and costs...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Becks41t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Palma, Mallorca
Level 4 Contributor
34 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 4 September 2013 via mobile

Superb location and great service. My room was brilliant and felt really luxurious. The please clean my room sign reminds you that you are close to UK political heart - can you imagine Thatcher cleaning:-) I had access to the Club Lounge which was great for complimentary pre dinner drinks and in the morning a full English breakfast. I will be back!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Oceans14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Macau, China
Level 5 Contributor
41 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 4 September 2013

Stayed here a day and found the hotel to be so nice that we came back for another day after a trip to the Lake District. The location is good, being right across from St James Park Station. Circle and District line are not the fastest and most convenient tube lines but Victoria and Westminster stations are very close by. The hotel is minutes away by foot from Westminster Abbey and the Parliament and yet the location is pretty quiet most of the time.

The classic rooms are a little bit small but the bathroom is really huge. The rooms are nicely decorated, clean and comfortable. Overall great value, nice staff and excellent stay!

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank Grazella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Santos, SP
Level 5 Contributor
56 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2013

I stayed there only one night and I want to come back to the same hotel. Excellent place, very well located, the staff is very attentive and always willing to help. The restaurant is nice and the food is excellent.

  • Stayed March 2013, travelled solo
    • Value
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Helpful?
Thank Alerosete
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tanvald, Czech Republic
Level 5 Contributor
69 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 3 September 2013

Great hotel, great staff. Clean everywhere. Absolute location - probably the best for tourist . The best hotel bathroom size we have seen.
-1% - small superior room king (but well equipped), stale slices of cheese and salami for breakfast on Sunday (embarrassing).

Room Tip: High floor for a great view.
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
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Helpful?
Thank goldec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 31 August 2013

We stayed at the Intercontinental for 6 nights in August, the location is perfect you can walk to a lot of the main London attractions, lots of good pubs to explore near the hotel.
The concierge staff were exceptional, they organized tickets to the first Arsenal game of the premiership league and helped with some good general advise. Unfortunately we had conflicting checkout dates on our itinerary and arrived back at the hotel after a day of sightseeing to find we locked out of our room. Reception advised we should have checked out that day, after returning to the room and double checking we realized the mistake. Again the concierge staff were great arranging for the train bookings to Paris to be changed to the next day.
The only downside was the rate we were charged for the additional night was almost double what we had paid for the past weeks stay. I understood we might not expect the same rate but some reduction from the full list rate as we had stayed for a week and considering our predicament, would have been nice. Don't think we will stay with Intercontinental again.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank Murrste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Conrad London St. James

Property: Conrad London St. James
Address: 22 - 28 Broadway, London SW1H 0BH, England
Phone Number:
Region: United Kingdom > England > London > Westminster
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #52 of 1,069 Hotels in London
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Conrad London St. James 5*
Number of rooms: 256
Reservation Options:
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