Sounds like you need to avoid the concession in Selfridges - just visit the cafe / bakery on Lansdowne Row near Berkeley Square - I have been to Lola's Mayfair (Lansdowne Row) many times now and clealry have had veryu different experience than most of the reviewers of Selfrdiges. I am forever making up excuses to go back. Their Oreo and Red Velvet cupcakes are the stuff of legends - a real treat. Good place to go for a coffee with a client or a friend and enjoy a coffee and a cupcake small or large. Consistent quality and much better than Hummingbird and other similar outfits.
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