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“Afternoon Tea”
Review of No 35 Restaurant - CLOSED

No 35 Restaurant
Cuisines: European, Contemporary
More restaurant details
Restaurant details
Dining options: After-hours, Reservations
Dining style: Fine Dining
Transit: The Hempel is located within a seven-minute walk of Paddington Station, or a five-minute walk from Bayswater Tube Station and Lancaster Gate.
Description: Minimalist-chic and uber-cool design come together at this Bayswater neighborhood restaurant. No. 35 sits comfortably in The Hempel hotel; a stucco fronted 5-star haven created by renowned designer Anouska Hempel for those looking for something very special and private.
London, United Kingdom
Level 5 Contributor
50 reviews
33 restaurant reviews
common_n_restaurant_reviews_1bd8 39 helpful votes
“Afternoon Tea”
Reviewed 30 September 2012

I would like to say firstly the staff were very friendly and welcoming. Afternoon tea was served in the bar just left of the reception area. A warm and cosy atmosphere which made it very easy to relax. Afternoon tea was delicious especially the scones and cakes. Sandwiches were a little tiny but after eating the whole lot we found we didn't actually need anymore in addition to what was served. A lovely day out.

    • Value
    • Service
Helpful?
1 Thank Lucyb1076
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HempelFandB, Food & Beverage Manager at No 35 Restaurant, responded to this review, 21 October 2012
Dear Lucyb1076

Thank you for taking the time to review our Afternoon Tea on Tripadvisor.

We take pride on the quality of our food and service so it means a lot to us when we manage to exceed the expectations of one of our guests.

I look forward to welcoming you back to The Hempel in the not too distant future.

Kind regards

Jorge Canela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

63 reviews from our community

Visitor rating
    34
    12
    6
    5
    6
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Spanish first
  • Any
English first
London
Level 6 Contributor
114 reviews
93 restaurant reviews
common_n_restaurant_reviews_1bd8 80 helpful votes
“Excellent Service (slightly overbearing), good food, nice atmosphere”
Reviewed 29 September 2012

Booked this through a Travelzoo voucher, booking went perfectly fine with a follow up call to confirm we were confirmed. Arrived on time, we were greeted by friendly staff and given a seat in the restaurant. We were asked if we wanted to have our cocktail drinks in the bar or the restaurant. We chose the restaurant as the bar looked full anyway. I read a few reviews before this one and realised that maybe they didn't want us to experience other clients plights of being forgotten in the bar.

Overall I would say the service was excellent (actually once or twice slightly overbearing, they asked us so many times if we were ready to order or for our next course and we just wanted to relax and take in the experience).

Our table was by the window and was actually slightly out the way of the other tables which almost made it private which we very much liked.

Our cocktails were actually very good and tasty (part of the deal).

My wife loved all her food, she had Duo of Gressingham Duck, Organic Rhug White Chicken, Hot Valrhona Chocolate Pudding. I had the Hand Dived Isle of Mull Scallops, Line Caught Halibut, Caramelised Fig Tart. Now the Scallops for me were slightly overdone, about 15 seconds worth so 2 out of 4 were perfect and the others slightly over but it was still an excellent disk. My Halibut was again on one side (weirdly enough) slightly overdone and the other perfect.

Out of the whole experience I would say everything was actually excellent and possibly the staff were compensating for some bad reviews previously but I would rather have over attentive staff than the opposite. My wife can be very critical about restaurants when you expect the best but she couldn't stop going on about how nice it was. We would actually consider returning as the hotel, location and experience was very good.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank popLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HempelFandB, Food & Beverage Manager at No 35 Restaurant, responded to this review, 21 October 2012
Dear popLondon

Thank you for reviewing your recent dining experience on Tripadvisor.

Our Travelzoo promotion has been very popular and the feedback we've received so far has been extremely positive. I’m delighted to know you're another guest who had a great dinner at No. 35 Restaurant.

I note your comments about the scallops and the halibut, which I’ve already shared with our kitchen team.

In terms of the attentiveness of our staff, I completely understand that whilst some guests gauge the quality of customer service by the satisfaction checks made through out their visit, others may prefer a more discreet approach.

It’s great to hear that we managed to exceed your wife’s expectations and you plan to return to No. 35 in the near future.

Best regards

Jorge Canela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Epping, United Kingdom
Level 4 Contributor
21 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Afternoon Delight”
Reviewed 28 September 2012

Had a wonderful Afternoon Tea yesterday in the No 31 Lounge Bar at The Hempel Hotel. The food was lovely, delicious sandwiches, fresh scones and the cakes were a piece of art. Nice champagne, wonderful ambiance and surroundings, service was lovely too. Would highly recommend and I cant wait to go back. Book it, you will not be disappointed

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Audbee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HempelFandB, Food & Beverage Manager at No 35 Restaurant, responded to this review, 21 October 2012
Dear Audbee

Thank you for leaving a review for us on Tripadvisor.

I was delighted to learn you had a lovely afternoon at The Hempel. It's great to hear that you enjoyed our selection of pastries and are happy to recommend our Afternoon Tea to other Tripadvisor members.

I look forward to welcoming you back soon.

Kind regards

Jorge Canela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brighton, United Kingdom
Level 2 Contributor
8 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Sexy, chic and great value for money”
Reviewed 17 September 2012

I heard so much about Anoushka Hempel that I decided to take advantage of a Travelzoo deal. The place is sexy and food second to none. Highly recommended.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank Ilovewine2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HempelFandB, Food & Beverage Manager at No 35 Restaurant, responded to this review, 29 September 2012
Dear Ilovewine2012

Thank you for reviewing and recommending No. 35 Restaurant on Tripadvisor.

We pride ourselves on the quality of our food and service so it is very reassuring to receive your feedback.

I look forward to welcoming you back to No. 35 and The Hempel in the near future.

Kind regards

Jorge Canela
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cobham, United Kingdom
Level 2 Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“This is a must!”
Reviewed 17 September 2012

Took the wife and Kids for the wifes 50th birthday! Food was fantastic and Bruno the maitre d was excellent. I cannot wait to get back to have more scallops and chorizo and poached sea trout. Also try the Casa de Sairna, Bairrada- wow

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank Erik H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HempelFandB, Food & Beverage Manager at No 35 Restaurant, responded to this review, 29 September 2012
Dear Erik H

Thank you for taking the time to write a review following your recent visit to No. 35 Restaurant.

It’s a real pleasure to hear that you had a lovely evening with us when you celebrated your wife's 50th Birthday at The Hempel. We're passionate about great food and service so it means a great deal to us when we manage to exceed our guests’ expectations,

I look forward to welcoming you back to No. 35 at The Hempel in the not too distant future.

Kind regards

Jorge Canela
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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