The staff were apathetic and rude, making us feel unwelcome during our visit. When I walked in to meet my friend, I was met by strange looks from staff behind the bar and was not asked for booking, if I could be helped etc. The food itself was fine but very pricey for what it was; I paid £12 for shakshuka, having had to buy my own gluten-free bread from Sainsburys next door. Nobody checked up on us, and when we went up to order some smoothies ourselves, the staff were resentful and made it seem like it was a massive burden on them (it was extremely quiet). The table near us also found the staff rude, lacking in humour and energy, and we waited 45 minutes for the bill before going up ourselves. As I left, another man was saying how he had waited an hour for the bill. Really disappointing overall and would not return.