The room was so dirty that my partner and I actually had to leave and find another hotel. Our room was in the downstairs part of the hotel, and upon entering the air was noticeably dank and musty. Both of us felt that it was difficult to breath and my partner's allergies immediately began to act up. There was mold on the ceiling in the shower stall, the toilet seat was not actually attached to the toilet (it was just sort of resting on top), and there was a strange stain on the wall of the bathroom. In the main room only one of the three beds had pillowcases on its pillows. One of the uncased pillows had hair on it and another one had a blood stain on it. The blinds on the windows were broken and the lock on the door was loose and barely hanging on. The owner had seemed friendly enough when we checked in, giving us a map of London and directions to the nearest convenience store. When checking in there were no indications that the room would be so neglected. When we informed the owner that we could not stay in the room because it was so dirty he offered to switch us rooms. We declined because we were so disgusted by this point that we were unwilling to stay there. He refused to give us our money back, so we lost out on 50 pounds by leaving, but honestly, neither of us felt safe staying there.