Stayed for one night, to meet with a colleague and friend who is staying there all week and have no complaints overall. The hotel is a five minute walk from Earl's Court tube (exit on the Earl's Court Road side of the station). Rooms are not enormous but are nicely finished with an excellent selection of toiletries (toothbrushes and baby toothpaste tubes are provided) and in contrast to the previous reviewer, the bathroom fittings are perfectly fine and everything is spotlessly clean. The lobby bar sells Starbucks coffee in addition to the usual selection of alcoholic drinks, and again I am not sure exactly what the previous reviewer expects the hotel to do about 'locals' purchasing same and sitting inside or outside to drink it - it's a public bar after all. As for the coffee story, we overheard the staff dealing very politely with a couple who had ordered a takeaway pizza, delivered by a motorcycle delivery man, who then expected to be able to 'charge' this to their room, rather than pay the delivery man when he arrived. The pizza ended up in the bin, but the staff were extremely patient and courteous throughout the various exchanges which ensued with this couple. The staff are a credit to the hotel, very professional and friendly. Although right next to a busy four lane road, we were not disturbed by traffic noise at all when in the room. Hotel is excellently located for everything in Kensington & Chelsea borough and is fairly priced for London - drinks especially so, with bottles of Corona for £3.40 - this is significantly less than I am charged in my home town in the frozen north of Scotland. The bar staff could perhaps remove cups / empty ashtrays a bit more frequently outside, but this is a minor gripe in what was overall a very pleasant stay.
- Official Description (provided by the hotel):
- We currently have off site parking next to the hotel at £30 a day.(T&C- Subject to availability) ... more less
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- Also Known As:
- Mercure London Kensington Hotel London