Although the room and services we received during our stay were fine, the reception staff leave a lot to be desired. While we were greeted politely, as soon as the pleasantries were over, their demeanour changed and he became cool and dismissive. Not what you expect from any hotel staff whether it be a budget hotel, 'middle of the road' or high end. I was very disappointed in this. When I asked where our room was he simply pointed through a doorway and said "up the stairs" - we were on the very top floor!! Numerous flights of stairs later we eventually got to our room. If it wasn't for the ideal location and cheap rate of £59 per night I don't think we would stay here again.
- Official Description (provided by the hotel):
- Welcome to The Airways Hotel Victoria London Looking for cheap budget hotels in London? The Airways Hotel may be the answer to your search. We are a family run budget hotels in Central London offering affordable accommodation with quality service.Our en suite rooms are clean and comfortably furnished, and our staff are well trained to ensure they can help you with whatever you may need and are eager to help. Although we are a cheap central London Hotel we have not compromised our quality of service.Our rooms have:Complimentary “Cole & Lewis of London” toiletriesWorld renowned “Hypnos” beds in every room15-22” Flat screen Digital TVTelephoneHairdryerHospitality Tray with tea and coffeeComplimentary Continental breakfastFree Wi-Fi24 hours ReceptionThis bed and breakfast hotel in London is conveniently located in the central area of Victoria. The Airways Hotel is 7-10 minutes walk from Victoria Station, which has links by Underground, Bus, Train and Coach to all parts of London, including tourist sites, and places as far as mainland Europe. Buckingham Palace, Big Ben, London Eye and Harrods are all within 20-30 minutes walk of the Hotel and if you use public transport you are within 40 minutes of all of London’s tourist attractions, including Tower of London, and airports (Heathrow, Gatwick and Luton).This budget hotels in central London is housed in a mid Victorian building in a well conserved residential part of London.The Airways Hotel is the answer for tourist and business travellers looking for a cheap central London hotel in a quiet and safe residential setting. ... more less
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