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“Reserved and then canceled”

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Airways Hotel Victoria London
Ranked #52 of 555 London B&B and Inns
Zagreb, Croatia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Reserved and then canceled”
Reviewed 20 April 2014

One week after reservation, hotel just sent an email that they are canceling the reservation due to the renovation of the room in which we should stay. I can understand that you have to renovate but update your reservation system and if you did not do that, then try to give alternative to your guest who probably planned everything till then. Of course, no alternative was given by hotel beside robotic answering where they wish me a pleasent stay in London but in some other accomodation

Do not even reserve accomodation in this hotel, because you can end up with no accomodation at all. After that you will play a game called "find a accomodation in London one week before arrival". Very good game, if you have money for Hilton.

  • Stayed June 2013, travelled as a couple
    • Service
Helpful?
1 Thank GoranZG2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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983 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (95)
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Udine, Italy
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 18 April 2014 via mobile

First huge plus:the location is perfect. I was in UK for work (search) and had to tour a lot. The location allowed me to do everything with a light heart, no worries to be late or stuck in traffic. The hotel is at walking distance from Victoria station, in a very nice neighborhood.
No elevator, but if you do not have physical troubles, it's ok. Plus the staff offers you help with the luggages, so no problems indeed. Wifi is free (+!), the ambient clean and quiet.
My room was quite tiny, but cozy and fully equipped.
It's indeed a great deal, and whenever in London, that will be my chosen place to stay.

Stayed April 2014, travelled on business
Helpful?
2 Thank Orlando14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 April 2014 via mobile

The room on the LG is terrible. To get to the toilet you need to get out to the street and go thoughts reception, the shower on the second! flor is small and dirty. It is not save to get to facilities from LG. We payed for 7 nights, but when we see the room we decided to look for another hotel, and that is what we did.
The man on the reception took money for two nights! We was agree to pay for one, as it says in the booking conformation, but he didn't want to listen. He charged us money for nothing. This is the most terrible hotel that I ever saw.

Stayed April 2014, travelled as a couple
Helpful?
1 Thank Tamara Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Liverpool, United Kingdom
Level Contributor
33 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 15 April 2014

poor hotel for the price,very small room double bed pushed to the wall so we could only get in one way,with the lamps over the bed could be difficult to get in especially when there is a bedside cabinate/coffee/tea and an array of plugs etc room very limited,hotel reception clean though,but decor needs vast improvement for the cost...no heating on and felt damp,bed could be better,incl carpet general decor poor with some walls having holes in it some plastered up and not painted,the wardrobe was a laugh no door and since it was a double room we could only get our coats in and one dress....spare pillows were uncovered although in a plastic bag..shoul have pillow cases on..what happened hotel?...breakfast was typical conty style with all you can eat and is very basic t v has no sky channels just freeview so overall poor for the money....come back...i dont think so

Room Tip: find somewhere else
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pejo10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 21 February 2014

Stayed for one night and booked a single room, but was given a double in the basement. Cosy room, but fine for one person and the bed was comfortable. The tv reception (Freeview) was poor and only a few non-terrestrial channels were available. Decent sized en-suite, but there was a lack of hot water at times. Breakfast was very basic (as expected). I used the left luggage facility prior to and after checking-in, without any problems (room is not locked). Reception staff were friendly. I had a limited budget, so this suited my requirements and I would stay again.

Room Tip: I stayed in a double basement room and found the location quiet
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  • Stayed January 2014, travelled solo
    • Value
    • Location
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    • Service
Helpful?
2 Thank Cressida
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 February 2014

Hotel was adequate, clean etc. Some fault with the TV which they tried hard to fix (fixed it myself in the end). Couldn't get wifi in my room (I was in a basement room). Window opened but due to location of room not safe to do so. Had to wait for shower to warm up but was plenty hot enough once it did.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ClaireandDoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Helsinki, Finland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 February 2014

Good choice for budget business or leisure travellers. Somewhat worn public areas. Wifi worked well at least for basic emails and web browsing on multiple devices. Very clean room (had a twin in 3rd floor) and bathroom. But the room is very small, you can hardly move freely between the beds, and there's literally no space to open large suitcases on the floor. Small desk, half of which is occupied by the coffee maker + tray. Could be suitable for one person working. Nicely there were multiple electricity plugs, and also one EU-plug was a nice touch. Bathroom was very clean but likewise very small - if you're bigger than average, you might find the sink a bit too close to the toilet... Window to the street is thin, light sleepers might need earplugs. Bed was ok.
Friendly and polite staff. Breakfast is rather ascetic, instead check out e.g. Pimlico Fresh a short walk away. All in all, if you're on a budget, this is a good choice, as long as you're aware of the inconveniences.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M11kka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Airways Hotel Victoria London

Property: Airways Hotel Victoria London
Address: 29-31 St. Georges Drive | Victoria, London SW1V 4DG, England
Phone Number:
Region: United Kingdom > England > London > Pimlico
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Shuttle Bus service
Hotel Style:
Ranked #52 of 555 B&Bs / Inns in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Airways Hotel Victoria London 3*
Number of rooms: 37
Official Description (provided by the hotel):
Welcome to The Airways Hotel Victoria London Looking for cheap budget hotels in London? The Airways Hotel may be the answer to your search. We are a family run budget hotels in Central London offering affordable accommodation with quality service.Our en suite rooms are clean and comfortably furnished, and our staff are well trained to ensure they can help you with whatever you may need and are eager to help. Although we are a cheap central London Hotel we have not compromised our quality of service.Our rooms have:Complimentary “Cole & Lewis of London” toiletriesWorld renowned “Hypnos” beds in every room15-22” Flat screen Digital TVTelephoneHairdryerHospitality Tray with tea and coffeeComplimentary Continental breakfastFree Wi-Fi24 hours ReceptionThis bed and breakfast hotel in London is conveniently located in the central area of Victoria. The Airways Hotel is 7-10 minutes walk from Victoria Station, which has links by Underground, Bus, Train and Coach to all parts of London, including tourist sites, and places as far as mainland Europe. Buckingham Palace, Big Ben, London Eye and Harrods are all within 20-30 minutes walk of the Hotel and if you use public transport you are within 40 minutes of all of London’s tourist attractions, including Tower of London, and airports (Heathrow, Gatwick and Luton).This budget hotels in central London is housed in a mid Victorian building in a well conserved residential part of London.The Airways Hotel is the answer for tourist and business travellers looking for a cheap central London hotel in a quiet and safe residential setting. ... more   less 
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