When we arrived, the bathroom was dirty, with hair on the shower floor and walls. When we reported the issue, the employee simply said he would complain to the private cleaning company. The rest of our four night stay was similarly dissatisfactory. The room remained dirty, and we had to return towels that were given to us with hair all over them. Each time we brought up the issues to staff, they simply blamed the private cleaning company. Nothing was done to make up for the problems we encountered during our stay. The staff were all very nice, but did not take any of our complaints seriously. This was definitely not worth the money, as we spent almost 1,000 US dollars to stay here for 4 nights. We are extremely disappointed, and would not recommend this hotel to others.
- Official Description (provided by the hotel):
- Welcome to The Airways Hotel Victoria London Looking for cheap budget hotels in London? The Airways Hotel may be the answer to your search. We are a family run budget hotels in Central London offering affordable accommodation with quality service.Our en suite rooms are clean and comfortably furnished, and our staff are well trained to ensure they can help you with whatever you may need and are eager to help. Although we are a cheap central London Hotel we have not compromised our quality of service.Our rooms have:Complimentary “Cole & Lewis of London” toiletriesWorld renowned “Hypnos” beds in every room15-22” Flat screen Digital TVTelephoneHairdryerHospitality Tray with tea and coffeeComplimentary Continental breakfastFree Wi-Fi24 hours ReceptionThis bed and breakfast hotel in London is conveniently located in the central area of Victoria. The Airways Hotel is 7-10 minutes walk from Victoria Station, which has links by Underground, Bus, Train and Coach to all parts of London, including tourist sites, and places as far as mainland Europe. Buckingham Palace, Big Ben, London Eye and Harrods are all within 20-30 minutes walk of the Hotel and if you use public transport you are within 40 minutes of all of London’s tourist attractions, including Tower of London, and airports (Heathrow, Gatwick and Luton).This budget hotels in central London is housed in a mid Victorian building in a well conserved residential part of London.The Airways Hotel is the answer for tourist and business travellers looking for a cheap central London hotel in a quiet and safe residential setting. ... more less
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