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“Class!!!!” 5 of 5 bubbles
Review of Sofitel London St James

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Sofitel London St James
Ranked #28 of 1,089 Hotels in London
Certificate of Excellence
Sheffield, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Class!!!!”
5 of 5 bubbles Reviewed 9 June 2011

This is an expensive hotel, maybe evn very expensive, but you get what you pay for. The service is second to none. You are made to feel very special. Room was very comfortabl;e and well equipped. Pre theatre meal was perfect. Everything was pure class.

  • Stayed June 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kelson2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review, 17 June 2011
Dear Sir,

I thank you for taking the time to tell about the experience you have had at Sofitel London St James.

I thank you for mentioning our high standards of service which we try and improve every day.

I look forward to welcoming you back soon and to offering you our undivided attention.

With my best regards,

Denis Dupart
General Manager
Sofitel London St James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,795 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (308)
Date | Rating
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English first
Dublin, Ireland
2 reviews
5 of 5 bubbles Reviewed 9 June 2011

We stayed here for one night and was sad that we were not staying longer. Firstly the location is absolutley excellent in walking distance to everything so no need for taxis. The room was lovely and the bed was the most comfortable bed i have ever slept in. I brought my husband for his 40th Birthday and when we got into our room there was a liilte chocolate cake with a happy birthday writing on it which he loved! The staff were so nice and friendly. Breakfast was delicious we could have had anything we wished for and it would nt have been a problem for them. We also got roomservice late after our night out it was a bit pricey but it was so yummy it was worth it. The hotel is expensive but you pay for what u get so worth it and everything is top quality. The only downside was the view from our room which was of a wall other than that it would have been perfect but they have told me that if i should come back they will ensure we get a room with a better view. Will definatley be returning planning a trip back already cant wait!

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bonzy681
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review, 17 June 2011
Dear Madam, Dear Sir,

I thank you for your feedback and it is always so pleasant to read such satisfaction.

The aim of all our staff and in particular of our Guest Relations Officers is to surprise and go beyond our guests expectations hence we were looking forward to your joy with this special occasion which brought you to Sofitel London St James.

I hope to welcome you back soon.

With my best regards,

Denis Dupart
General Manager
Sofitel London St James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Paris, France
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 7 June 2011

we spent 3 nights at sofitel, and this was a wonder.
the luxury room was very beautiful, excellent bed,
super bathroom, nothing negative

  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank rhizalyse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review, 17 June 2011
Dear Madam, Dear Sir,

I thank you for posting your positive feedback.

I am very pleased to hear that your stay was wonderful and that you enjoyed being at Sofitel London St James.

I obviously look forward to your next visit.

With my best regards,

Denis Dupart
General Manager
Sofitel London St James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bulawayo, Zimbabwe
Level Contributor
54 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed 7 June 2011

The facilities of the room, the location, the incredibly comfortable bed, and above all the attentive, friendly and efficient staff make this hotel exceptional. I ahve no criticism at all; it is faultless.

  • Stayed June 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank BulawayoZimtraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review, 17 June 2011
Dear Madam, Dear Sir,

I thank you for posting such rewarding a feedback regarding the experience you have had at Sofitel London St James.

I have shared it with all of my staff who felt very encouraged to carry on pampering and indulging all of our guests.

I hope to welcome you back very soon.

With my best regards,

Denis Dupart
General Manager
Sofitel London St James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York City, New York
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 6 June 2011

I stayed here as my usual inns were fill up; but I was so impressed with the attitude of the staff and standard of accommodation that I will definately stay here again. A wonderful example of a superbly managed hotel.

  • Stayed June 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Oldtimer55555
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SofitelStJamesLondon, General Manager at Sofitel London St James, responded to this review, 17 June 2011
Dear Madam, Dear Sir,

I thank you for taking the time to post your satisfactory feedback.

I hope that from now on Sofitel London St James will be your home away from home in London.

Looking forward to welcoming you back.

With my best regards,

Denis Dupart
General Manager
Sofitel London St James
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brüssel, Belgien
Level Contributor
37 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 6 June 2011

Great location in the heart of London near St. James Park. Excellent multinational, very friendly staff. They do know how to treat a guest. Good food, excellent service and very good rooms. Whenever we'll be in London again, that's where we'll be staying.

Room Tip: Top floor rooms are quieter
See more room tips
  • Stayed May 2011, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank HeLena1946
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 4 June 2011

Check in was a breeze. The front desk team was very helpful as were the luggage handlers.

Housekeeping was superb both morning and evening turn down.

Although a coffee/tea service was provided in room, I opted for fresh brewed coffee every morning which arrived hot and spot on time requested.

Great bath, very powerful shower (always a huge plus) and comfy bed.

The room itself reminded me of any Sofitel I have stayed at, which is great but keep in mind, this is a chain.

Centrally located and easy to walk to main areas with the Picadilly tube stop a couple of minutes walk.

Would definitely stay here again.

  • Stayed June 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mako32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sofitel London St James

Property: Sofitel London St James
Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in London
#11 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#28 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with ACCOR, Hotels.com, Booking.com, Priceline, Prestigia, Agoda and Odigeo so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James

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