We booked a luxury room mid-week as we were going to a concert at the O2.
The greeting on check-in was very nice, they welcomed us back as return guests.
Our room was not ready but they offered us a free cup of tea in the beautiful lounge. Very nice and very welcome!
The room was beautiful, clean and very comfortable.
A note was left for us in our room on our return from the concert hoping we had enjoyed our evening and with it a lovely chocolate treat.
Thank you Jennifer for the excellent attention you gave us. We would return to this hotel again and look forward to another very good nights sleepMore