We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“French Touch”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Sofitel London St James
Ranked #25 of 1,067 Hotels in London
Certificate of Excellence
London, United Kingdom
Level Contributor
30 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
“French Touch”
Reviewed 2 November 2009

The Sofitel St James is located at the crossing between Regent Street and Pall Mall, ideal for business and leisure. I have stayed there more than in any other hotel in London and absolutely love it.
The hotel is set in a beautiful 19th century building, with a double height entrance hall. The reception gives an impression of grandeur, especially around 6pm when the piano is played on the mezzanine and the bar on the far right is buzzing with activity – don’t miss the excellent cocktails. The hotel also has a pink tearoom that the ladies will adore, a recently refurbished gym, sauna and hammam and a restaurant (I have only tried room service, and the quality is good).
The rooms are quiet and spacious (even the smallest rooms have space for a double bed, a desk, a shower/bath and a flat screen TV), elegantly decorated in dark/grey tones, and often feature a « reading corner » with a comfortable armchair, side table and lamp. There is ample space in the cupboards to store all the luggage and clothing away. Finally, rooms have been recently upgraded with Yamaha ipod docking stations/radio which is really great.
But what makes the big difference is the hotel staff attention to detail and willingness to please: they remember your preferences, will bring you your selected choice of newspapers in the morning (even if you don’t have breakfast or room service there), find you a table in whatever fancy restaurant you want to try (and help you with good alternatives if they can’t get a table), and make the extra effort for a particular event.
In my last visit, I brought my wife to London for her 35th birthday – the hotel gave us a great upgrade (at least 2 room types up from the one I had booked), and every evening they had prepared a little surprise for us (I remember fondly the divine chocolate birthday cakes the evening we arrived).
All this at a very reasonable price: from experience, this quality costs 30-50% more in other London hotels. I actually found the Sofitel better than the Mandarin or any Hilton in town.

In one word, don’t miss it.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank JackfromParis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

3,923 reviews from our community

Traveller rating
    3,136
    599
    121
    45
    22
See reviews for
950
1,683
265
612
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (323)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Brentwood, United Kingdom
Level Contributor
16 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 2 November 2009

This is one the few "proper" 5 star hotels in London. The location is great - right at the bottom of Regent Street. Inside the staff are excellent and rooms are big for London with everything you would expect from a 5 star hotel. Prices do reflect that but if you have the money then you should stay here!

  • Stayed October 2009, travelled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank battirider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
France
Level Contributor
96 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
Reviewed 28 October 2009

Hotel location is perfect, and staff service awesome from reservation (special thanks to the reservation manager who exceeded my special requests expectation) to checking-out.
Rooms always clean, great amenities, and new extras such as in room expresso machines available freely upon request.
Of course, this is not a cheap hotel but getting a deal including breakfast makes it more affordable, especially as it is not only buffet based but as you can order on demand meals (try Eggs Benedicte).
I highly recommend this hotel.

  • Stayed October 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Eric_Beylon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 28 October 2009

Landed from Paris and moved into the St. James Sofitel. A bit odd to have the staff spouting French in the center of London. But one gets quickly used to it. Check-in was a breeze - the staff knew who I was even though it was our first time there. Some nifty guesswork I suppose. My daughter was asleep in my arms so they led us straight to our room where I could put her in bed and then do the check-in, in the room itself. Extremely considerate.

The room was modern -chic, exactly how we like it. The bathroom was spacious, toiletries were nice, and the room cozy. Not huge but spacious. Again, this is London so our expectations were low. The greatest thing about the Hotel of course is location, location, location. Walking distance from Trafalgar, Piccadilly, theaters, Buckingham Palace and even shopping on Oxford Street. Brilliant! The other amazing thing was the staff and service - impeccable as ever. Its worth every rapidly depreciating pound.

  • Stayed July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Peripatetic100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 27 October 2009

From the moment you arrive at the front door of the hotel, you are made to feel welcome (without anything feeling 'over the top'). Check in was a doddle and the luxury room, while smaller than similarly classed rooms in other cities, was excellent. The front desk had asked if we were celbrating anything during our stay; it was our wedding anniversary and, later in the evening when we returned from a stroll, a bottle of wine in an ice bucket had been delivered compliments of the hotel. The restaurant (Brasserie Albert Roux) was very good and the bar has something to suit every taste (and a word of acknowledgement to the bar manager, Matthieu, who runs a top notch establishment and does so in the most relaxed and friendly way possible). The location of the hotel cannot be beaten - 2 minutes stroll from both Trafalgar Square, PIccadilly Circus, the Mall etc. Taxis are always available for trips further afield (a cab to Harrods costs about £7). There is nothing I can complain about here - I would always go back when visiting London.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank JimDublin57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 October 2009

Out of the three hotels we stayed in during our month in London this was our favourite. Great location in the centre of London. Could walk everywhere from there. Loved the beds. Was like sleeping on clouds. The staff were all great. Have no complaints.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JillBMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bournemouth, UK
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 October 2009

Stayed at the Sofitel with my husband for one night in October.
The decor is lovely, the staff very friendly and helpful.
The hotel is also very well located, an easy stroll to theatreland. Also very convenient for other areas such as Regent Street and Covent Garden.
The rooms are a good size and very well presented. They also include an Ipod docking station, which is a plus if you like to listen to music.
The breakfast is very good too. Good choice of hot and cold food, all very tasty.
Would defintely stay here again.

  • Stayed October 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jetsetterzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Trafalgar Square / Embankment
Haymarket Hotel
Haymarket Hotel
#10 of 1,067 in London
784 reviews
Soho
The Piccadilly London West End
St. James's
The Stafford London
The Stafford London
#27 of 1,067 in London
1,133 reviews
Show Prices
Show Prices
Show Prices
Trafalgar Square / Embankment
Amba Hotel Charing Cross
Amba Hotel Charing Cross
#18 of 1,067 in London
3,659 reviews
Westminster
Conrad London St. James
Conrad London St. James
#51 of 1,067 in London
2,940 reviews
Soho
Hotel Cafe Royal
Hotel Cafe Royal
#46 of 1,067 in London
1,211 reviews
Show Prices
Show Prices
Show Prices

Been to Sofitel London St James? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel London St James

Property: Sofitel London St James
Address: 6 Waterloo Place, London SW1Y 4AN, England
Phone Number:
Region: United Kingdom > England > London > St. James's
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#11 Family Hotel in London
#14 Spa Hotel in London
#16 Business Hotel in London
#21 Romantic Hotel in London
#25 Luxury Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — Sofitel London St James 5*
Number of rooms: 183
Official Description (provided by the hotel):
Sofitel London St James lies discreetly at the very heart of London. Created in a magnificent grade II listed building, the 183-room hotel boasts accommodation to suit every taste. The hotel features a restaurant, "The Balcon," an elegant cocktail bar, the St James Bar and a chic yet cosy Rose Lounge, ideal for afternoon tea. The hotel is the perfect place to unwind with So FIT, a gym and relaxation space, and a luxurious spa, So SPA. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Expedia, Hotels.com, Ebookers, Ctrip TA, TravelUp, Priceline, Prestigia, Odigeo, HotelsClick, Traveltool, S.L.U., Hotel.de, getaroom.com, Evoline ltd, HotelQuickly and Cancelon so you can book your Sofitel London St James reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel St James London Hotel London
Accor St James London
Sofitel London
London Sofitel St James

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing