Classmates and I used to frequent Khan's back in 1996 when I lived in London so a former classmate and I decided to have dinner here Friday, May 2nd, 2014. We were seated about 7:15pm and it was just the two of us. After 15 min (no exaggeration), we finally had to pull someone aside (I assume a helper b/c he wore in a black shirt vs blue) and he said he would get someone. An older bearded man in a black shirt came up and took our order with a look of 'I would be fine if I didn't have to deal with another customer tonight'. For drinks we asked for water so he came back with empty glasses in a couple of minutes, set them on our table....and nothing. That was the last we saw of him. Our empty glasses sat there and were still empty when the food arrived by some quick helper who didn't make eye contact or ask who had what dish; he simply placed them and ran. I had a bottle of drinking water in my bag so my friend and I shared it and I left the glasses empty. We carefully hid the bottle between sips b/c years ago I worked in a restaurant for six years and now this became a game. I was interested to see HOW LONG it would take for anyone to realize we had no beverages; just two empty glasses yearning to be filled.
We finish our meal (I had the Chicken Dhansak and it was good but be warned it is the hottest one I have ever had) and a porter comes to take the empty dishes but leaves our empty glasses. Interesting. Between the time our food was brought to our table and the dishes removed (about 20-25 minutes) not one person checked on us. So we waited about 5 min for the bill. Nothing. We request a bill and the porter who cleaned our table brings it to us. Um, where is our waiter?
We leave a bit after 8pm simply shocked how our meal could have gone awry so terribly. Our appetizer was Tandoori wings and it was good and as I said above, my Dhansak was good as well. Above average I would say for the food. In my 9 days here I have eaten 6 Indian meals at 5 different locales but I can't say Khan's is one I will frequent again when here in 2015.
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