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“Nice hotel!”
4 of 5 bubbles Review of The Z Hotel Soho

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The Z Hotel Soho
Ranked #347 of 1,090 Hotels in London
Certificate of Excellence
Glasgow, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice hotel!”
4 of 5 bubbles Reviewed 21 May 2014

You are fully informed of the size of this room before booking, so people really shouldn't come on here and complain. The hotel's customer service is fantastic and so is the free wine and cheese at night - amazing!

yes ok, the rooms are small but totally fine if you are staying on your own. the tv is great.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Pugow2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,593 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (346)
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English first
Valencia, Spain
Level Contributor
81 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
2 of 5 bubbles Reviewed 20 May 2014

I had just one night booked in Z Hotel Soho, unfortunately had no chance to experience this place. There were no room for me. Stuff - was trying to blame booking.com, problems with payment card. Main thing - NOBODY informed me. Stuff - was unprofessional, ignorant and I would say even rude in some points. Great thing - in London lots of really nice Hotels were you can be guaranteed to have proper service and no stress.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank karolina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Belper, England, United Kingdom
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed 20 May 2014

We booked this hotel on a recommendation from a friend and were not disappointed.
Having looked at the website, we were already expecting a very compact hotel but if you go here with that understanding; I can't see that anything will disappoint you.
Every time you walk into the hotel, the friendly reception staff greet you. At check in, the gentleman that was on reception was very informative and made us feel welcome right away.
The building itself is immaculate - it looks and smells clean on the stairways, in the lift and in the outdoor seating area which itself is charming.
The rooms are small but fine for a short stay. Our room looked out onto the street and we had a view of the theatre opposite. I wouldn't say it was noisy as some reviews on here suggest and we even had the window open at night!
There is plenty of room in the bathroom and bedroom to store what you need. I took out the clothes we wanted hanging and put them on the hangers provided (6 of them) and then the bags just tucked under the bed. There is a hairdryer and tea-making facilities in the room and a big bottle of water which I thought was a good touch. Bed was comfy and the room was clean.
After dinner, we returned to the hotel at around 11pm and were served cocktails and smarties in the cafe. I get the impression nothing is too much trouble in this place. The staff lend you umbrellas if you need them and there are complimentary soft drinks on reception if you are thirsty when you come in after a night out.
We didn't have breakfast but it looked good.
I would recommend this hotel to anyone who wants a clean,comfortable and relaxed stay in a buzzing area of the city. We paid £150 a night and felt that it was well worth it for this little gem in a fantastic location.

Room Tip: We had a second floor room on the outside of the building and didn't find it noisy
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Caroline B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
20 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 19 May 2014

Stayed in one of Z hotels Apartments it was small with a sink microwave fridge and crocks .it was very clean
The bedroom was at the front which was a very busy road so was noisy all through the night.
The staff were very friendly and nothing was to much trouble.there was free cheese biscuits and wine.

Room Tip: Try to get a room away from a main room
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Judy S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southsea
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 19 May 2014

We loved this hotel. The room was very small but incredibly well put together and you really don't want to sleep all day when you are in the heart of soho. The complimentary cheese and wine every evening between 5-8 pm was superb. The staff were very friendly and they even left a free box of chocolates and card on our bed as it was our anniversary. Would definitely stay here again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank teammonkeySouthsea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fareham
Level Contributor
100 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 bubbles Reviewed 17 May 2014 via mobile

Great place, central, very very friendly staff, free wine and cheese biscuits every night until 8pm. Rooms are tiny, however opt for a internal one so you're away from the street, and it's fine. Lovely walk in glass bathroom, very nice designer feel to it.
If you want the extra space, for less, then get a travelodge or premier inn, bit with them it's a bland room with no wifi or character.
Will return.

Stayed May 2014, travelled on business
Helpful?
Thank simon b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
58 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

This was our 2nd stay here. We didn't find any underwear at the foot of our bed this time. Ideal for a short break & close to all attractions & shops. Rooms are small but we knew this. Our room overlooked Charing Cross Rd & could have done with more screening on lower part of windows as people can see in & offices opposite look down into your room. We live in a city centre apartment & are used to traffic noise but we found the double glazing to be effective. The toilet area could have been screened off better as you can see into it from the bedroom, you wouldn't want to share a room with a friend for that reason but then there are no twin rooms. Our curtains were hanging off in a couple of places which should really have been picked up on by the hotel services, we also ended using a small hand towel across a rail on the window to aid some privacy from the offices opposite. There was a piece of paper on the floor in our room which was there from the previous occupant & wasn't removed when the cleaner came in to clean. The shower was a bit slow to drain & could have been better designed with a lip to prevent water running out. The room has a large TV, you get free bottled water & there is tea & coffee facilities. A hairdryer is provided. You may need to take some kind of wall hanging hooks, the type you hang over the top of a door so you can hang your clothes, as no wardrobe is provided, we did that gave us more hanging space. The numbering of the rooms can be a bit confusing as they are not that logical, the hotel is a mix of buildings. There is a courtyard on the 1st floor which is resident only after 6pm & is quite tasteful. There is free wine & nibbles for guests, served in the bar which is quite compact & I nearly tripped over someone every time I moved. This is a nice touch, the bar is good for people watching especially if you get a window seat. I did notice that the fruity loaf they used was a bit dry which was a let down. The breakfast was a bit disappointing in that there was only ham available as a meat but there was a good selection of cereals, fruit salad, juices, jams, honey & pasteries, tea & coffee etc. The first morning the oven wasn't working however it was on our second & we managed to get a bacon roll. Mine was a bit cold in the middle & could have done with some ketchup on the side or whatever takes your fancy. The hot food wasn't well advertised & I did see an egg cup on one table, not sure if they offered anything else hot. There is free wifi but was quite annoying as you had to keep going through a login page & it could be a bit slow. The staff were all really nice & approachable. Overall it was enjoyable but we have been before so were prepared.

Room Tip: Ask for a room without windows if you don't want to be overlooked or be disturbed by traffic.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Myk1066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Z Hotel Soho

Property: The Z Hotel Soho
Address: 17 Moor Street, London W1D 5AP, England
Region: United Kingdom > England > London > Soho
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #347 of 1,090 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — The Z Hotel Soho 3*
Number of rooms: 85
Official Description (provided by the hotel):
The Z Hotel Soho has everything you need for a couple of nights in town. Concentrated style, an out-of-town price and the West End – at your feet the moment you step out the door. No off-central, tourist hotels for you.Space is unimportant. How you use it is vital. You step into your Z Room, and suddenly the price makes perfect sense. You’re staying in central Soho, where space is at a premium. But you’re not paying a premium. We have rooms start from 8 to 14 square meters of compact luxury.Z Soho is a designer conversion of twelve Georgian townhouses. From the outside you see classic architectural proportions, combined with contemporary style. Inside, you find 85 rooms gathered around a central courtyard. And it places you in Moor Street, between the theatre and bookshops of Cambridge Circus and Charing Cross Road – and the vivid cosmos of Old Compton Street. ... more   less 
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