My teenage son and I have just returned from a 2 night stay at the county and although we were fully informed by previous guests, by reading this forum we still decided to try it.....due to location only.
I have to disagree slightly with one or two comments....
This is what we found! Hotel very outdated, reminded me of my old nurse quarters in the 80's (which was outdated even then). Scaffolding outside made the hotel look unwelcoming and shabby!!
Staff at reception obliging to a certain extent but lacked customer service skills and a friendly reassuring manner (I'd have given her 3/10 max) on checking in
Lift was scruffy with a ripped notice board on the wall
Room was slightly better than we expected in the way of cleanliness and size (clean sheets and comfyish bed, clean towels and room was a good size for us to share)taps in the room needed extra tightening or they continued to drip
Shower awful!! Even shocking.....I just don't know where to start on this one
Now for the breakfast!! If you stick to fruit, cereal and coffee you'll be ok. The cooked breakfast was terrible. Cold, green streaks in bacon and watery eggs. The bread rolls tasted funny too. The atmosphere in the breakfast room was depressing (I think there'd be a higher level of morale in a prison canteen). All this due to the extremely unfriendly staff (all foreign and segregated themselves in the corner) THIS WAS THE WORST PART OF MY STAY! They all need sacking in my opinion...oh and the cutlery was filthy
On checking out nobody said Thankyou or have a safe journey home....infact all the staff could bring themselves to do is point to a box in which to place my key
I would never stay here again and part with my hard earned cash for people who can't even smile....and god only knows where the owner is spending his/her money because it certainly isn't on the Hotel
I would rather spend extra on another hotel than feel this disappointed!!!
- Official Description (provided by the hotel):
- Offering exceptional value in an excellent central location, the County Hotel is the perfect place to relax after a busy day exploring the city. A short walk from three mainline stations, it's also halfway between world-renowned Oxford Street shopping and the food, fashion and festival atmosphere of Camden Market. Small and friendly, it's become the essential central London choice for sightseers and shoppers on a budget. All 175 rooms have wash-basins and bathrooms are shared between four rooms. But there's more to the County than resting your head - be sure to begin your London experience with our complimentary English breakfast. It's hearty enough to fuel even the most action-packed stay in the capital. ... more less
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