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“Unique Hotel experience”

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West Ham United Hotel
Ranked #673 of 1,075 Hotels in London
Reviewed 27 August 2013

My wife and I enjoy the privilege of staying at a lot of hotels and in a lot of different locations.
Often it is difficult to find just the right balance and despite their best efforts some Chain Hotels can seem a bit soulless and almost clinical.
However not Hammers Hotel. The Receptionist when we arrived , Fri 23rd August at 6 pm , was so cheerful , courteous and warm that it made our day immediately.
We remained 3 nights and enjoyed it immensely. The rooms have a purview over the Pitch and Stadium and it is jaw dropping.

Room Tip: Ask for BM pre fix rooms - it stands for Bobby Moore btw.
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  • Stayed: August 2013, travelled as a couple
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Thank Nadnerb1956
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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169 - 175 of 330 reviews

Reviewed 28 July 2013

Just a few minutes stroll to Upton Park Tube Station and a train straight into London.

Loads of free parking at the hotel, and a swift efficient check in.

Rooms double up as executive boxes on match days, and are therefore somewhat restricted in facilities and comfort. Bed wasn't the best in the world, and you cant open windows to get any fresh air.

Very quiet stay though, and the staff were lovely and friendly.

The place did its job, but its hardly worthy of a return visit,

  • Stayed: May 2013, travelled with friends
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1  Thank essex1920
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2013

We booked this hotel last minute as an alternative to more centrally located hotels in London based purely on reviews from this site.

It was much more affordable compared to the high cost of last minute bookings for central London, it also has the advantage of a car park so instead of using public transport from our home town we could use our car and leave it in the secure car park whilst travelling to and from London by tube.

We were pleasantly surprised how easy and quick it was to travel by tube to the centre of London, we bought a day travel ticket at £8 per person from the local station and it took just under 30 mins to get to Victoria.

It was so quirky to actually stay in the grounds of a football club, opening your curtains in the morning to be greeted by a full size football pitch and we're not even fans of football!

The room itself was a good size and had everything needed for a comfortable stay, tea making facilities, hair dryer, flat screen TV a good ensuite with shower, only shower gel and hand wash provided so bring your own shampoo etc.

Whilst the hotel is situated in an area that has no particular merit of it's own we felt perfectly safe. We arrived back from the centre of London after a full day at 12.45am starving as we'd missed dinner, had a snack at one of the fast food outlets with no problems whatsoever.

If you fancy something different give it a try we thoroughly enjoyed our stay and wouldn't hesitate to stay here again.

  • Stayed: July 2013, travelled as a couple
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1  Thank diytours
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

We stayed there last night, 2/7/2013, after the Robbie Williams Concert, we loved it. Rooms were clean, staff friendly, and to top it off, it had something really different to ya usual hotel....A football pitch!! Will be using this hotel again for any trips we may make to london. The only let down was the hotels location, but as the only window over looks west ham football pitch we didnt really care.

Room Tip: If your a massive West Ham supporter, ya gonna love this :)
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  • Stayed: July 2013, travelled as a couple
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Thank joanneeward
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 July 2013

Most of the other reviewers have said all that needs to be said on this hotel. We had no problems and everything was as expected. staff friendly, hotel clean, rooms fine but limited storage etc.

The only problem we had was finding eating options in the area - it's mostly take-out places. The hotel food was ok but we hadn't expected to eat there. The Tripadvisor interactive map is just plain wrong. For a start it shows the hotel in the wrong place. Also it shows a number of restaurants on nearby Kirkland Road. There are no restaurants here - this is a residential street. The Kirkland Road which hosts a number of restaurants including Amici Miei is in the centre of London!

If you intend to spend all of your time sightseeing ( which we had intended to do until I injured my knee ) then this is a good budget option as a place to crash provided you don't mind the tube journey to and from the east end. There are a couple of pubs nearby but no restaurant and bar scene that you may find in other parts of London. You may feel, quite rightly, that if that's what we wanted we shouldn't have stayed in the east end but as I said our plans changed somewhat due to injury.

The main point of writing this review was to point out the mistake on the interactive map which gives a misleading impression of the number of dining options nearby. Hopefully Tripadvisor will be on the case to correct it.

  • Stayed: June 2013, travelled as a couple
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Thank ElTee56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 June 2013

Just stayed two nights whilst attending an exhibition at the ExCel, a £10 taxi ride away (£12 on the way back, don't ask me why).

As other reviewers have said the rooms are executive boxes on match days and overlook the pitch. Therefore for single use with the addition of a bed and two bedside cabinets they are fine in terms of size but might be a bit cramped if sharing. Bathroom is nice with shower only but spotlessly clean. Rooms would benefit from the provision of an easy chair.

There are three major drawbacks for my viewpoint: nowhere to keep clothes - some hangars on the wall but no drawers or the like; windows did not open even a little bit which, because of the poor ac unit made the room stuffy.

I could not see a stay exceeding two nights or so adding anything beneficial to the experience.

At the price however of £73/night including a good full english breakfast served efficiently by friendly staff it was at least £100 per night less than any other reasonable hotel in the area. For instance the Ibis at the ExCel was advertising rooms for £190.

The evening menu served in the bar which doubles as the players' lounge on match days was short but quite varied with some refined dishes rubbing shoulders with a Tex-Mex vibe along with some English favourites. Overall the quality was OK and filled a gap so to speak. The service however was lamentable. The single bar-person/waitress disappeared for periods at a time. Sometimes to fetch orders from the kitchen but sometimes to hide in the back as evidenced on one occasion when the chef came looking for her to serve an order and found her in her hideaway, words were exchanged. Everything was at her pace which at times was painfully slow. Prices are reasonable.

Reviewers have commented upon the area. I think that it is pretty safe as long as you carry out the normal security procedures in a strange town i.e. don't be flash, respect the locals and keep yourself to yourself. An excursion to the Bolyne pub at the end of the road was fine especially as I found London Pride on offer at £2.50 a pint. Just sit and drink and take in the atmosphere of an East End pub, no frills but bags of character.

Would I stay again?....perhaps not, but this depends on my activity. Would I recomend it to others?....if you want to stay for the novelty value then sure if you are a solo traveller planning to stay no more than two nights. If a tight budget is the driving force then consider what you are prepared to put up with. There is not much available at this price and standard in the area.

  • Stayed: June 2013, travelled on business
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Thank printer066
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 June 2013

I have stayed in quite some hotels but this had a unique experience. Getting in a footbal stadium and looking over the football field from your room is kinda unique. The bed was ok and the room spacious. The bathroom was ok, but nothing more than ok with a shower.
I liked the hotel and would recommend it to any soccer fan for the experience. You can really see that the rooms are normaly the businessclub rooms. It looks a bit official as a room and the bed etc. feel kinda out of place.
The rooms are not expensive for the london region but i that might also be due to the neighbourhood. I liked the fact that the walk to the metro was just around 5 minutes.
it wasn''t on purpose, but the wakeup call was almost 15 minutes late. Fortunately i was already awake, otherwise i would have been late on my appointment.

Room Tip: enjoy the view from the room!
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  • Stayed: June 2013, travelled on business
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Thank Niels W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about West Ham United Hotel

Address: Boleyn Ground Green Street | W Ham United Football Club, London E13 9AZ, England
Region: United Kingdom > England > London
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant Wheelchair access
Hotel Style:
#289 Business Hotel in London
Price Range: £85 - £115 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — West Ham United Hotel 3*
Number of rooms: 70
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Also Known As:
Quality Inn London
West Ham United London

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