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“Brand New Clean Hotel Located Within Walking Distance for Tower Bridge” 5 of 5 bubbles
Review of Holiday Inn London - Commercial Road

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Holiday Inn London - Commercial Road
Ranked #214 of 1,089 Hotels in London
Certificate of Excellence
York
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Brand New Clean Hotel Located Within Walking Distance for Tower Bridge”
5 of 5 bubbles Reviewed 22 March 2014 via mobile

Got this hotel through Hotwire last minute and paid only £175 for a Friday and Saturday night combined. A few comments suggested that the location was poor however it's simply a 5-10 minute walk from Whitechaple and 10 minute walk from Aldgate East Underground. We arrived into London from Kings Cross and the journey to Whitechaple was very straight forward.

Hotel was unbelievable really. Brand new, clean and very spacious. Upon arrival we were upgraded to an executive room which is very nice. Free wifi standard.

We went to the well known Brick Lane for an Indian meal which is only around 15 minutes walk - a fantastic experience and market also.

We walked to Tower Bridge and it's a steady 15 minute walk. Really simple to navigate too, head toward the city skyline! Located in Whitechaple which looks to be an up and coming area. All felt very safe.

I visit london frequently, usually business but if I were to come again this hotel would be a definite - providing the prices remain low which I suspect they won't!

Stayed March 2014
Helpful?
Thank StevenParky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 8 May 2014
Thank you for taking the time to review your experience of Holiday Inn London Commercial Road. I was pleased to read you had a great stay with us and look forward to welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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740 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (119)
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Banbury, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed 17 March 2014 via mobile

As a chain I didn't have overalls high expectations for this hotel however I was pleasantly surprised.

The hotel was clean, sleek and modern with very friendly staff.

The rooms were nicely decorated and clean with plenty of space. The bathrooms were well designed and faultless.

This elevators in the hotel were quite slow and the buffet breakfast was empty upon arrival although I was early down.

The location of the hotel was perfect for my needs however should you wish to stay more in the heart of London this probably isn't the most ideal location. I took a train, several tubes and another train to reach the hotel.

Stayed December 2013, travelled on business
Helpful?
Thank Elle-M10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Dear ElleM0607, thank you for taking the time to pass on your comments following your stay with us. I was pleased to read we exceeded your expectations during your stay and I hope you will consider us for any future stays in London.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster
Level Contributor
105 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed 17 March 2014

Easy check in with friendly staff, easy to find within easy walking distance of Algate East or Whitechaple Tube (although Whitechapel wasnt working during the weekend because of engineering work). The room was large and spacious with a sleek design, impressive for their standard room although their were a few marks and chips off things like the door you expect these in heavily used hotels. I admit im a light sleeper so the noise of the hotel did wake me a few times, walls didnt seem the thickest but thought a new hotel may have been able to cancel these out. Very good stay though and i would return.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank AverageJo86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Thank you for passing on your views following your stay with us. I was pleased to read that overall you had a very good stay and would return which is always nice to hear.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hamilton, Bermuda
Level Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 March 2014

Didn't really know what to expect prior to arriving, but was pleasantly surprised. The staff was warm and very accommodating. The room was exactly what we wanted it to be. Good size space, and the bathroom was perfect. Lovely shower - although the short shower doors were a little bizarre. The breakfast was really good, and I would definitely recommend that. Everything seemed quite new and clean. The location was perfect - less than 10 minutes into central London via the DLR. Would probably gravitate to stay here if traveling to London in the future.

Room Tip: Make sure that you specify for a non-smoking room if that's your preference. Get breakfast added...
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  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank bda_dave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Thank you for taking to time to pass on your feedback following your stay with us. Its always nice to hear from our guests who have a great stay and would return in the future. Thank you!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Otley, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 15 March 2014

New hotel in the East End near to Petticoat Lane, Brick Lane, Spitalfields , Aldersgate, Whitechapel Art Gallery, Tower of London...and the River.
We did lots of wandering and exploring using the underground and the River boats. Went down to Greenwich on the boat...well worth it.., especially Greenwich Market, the Cutty Sark and the Maritime Museum.
Comfortable quiet room to rest in, friendly staff very good full cooked breakfast. Balli on reception was very welcoming.
Had a wonderful meal at Efes restaurant opposite the hotel. Atmospheric busy family friendly...you might need to book...we were lucky..there was a long queue when we left.
Will use it as a base again in the future

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank anni a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Thanks for taking the time to pass on your comments following your stay with us. Your feedback is great to hear and I look forward to welcoming you back to the hotel in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed 12 March 2014

Modern, clean and upmarket hotel. Clearly part of a chain but the staff make a difference which is difficult to believe. It's one of the friendliest and welcoming places I have stayed in for a long time

  • Stayed March 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank IanCass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Thank you for taking the time to pass on your feedback. Its always great to hear from our guests especially those who rate the hotel as one of the friendliest and welcoming places they have stayed in. I look forward to welcoming you back soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
41 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed 10 March 2014

We stayed here during the weekend and we were very impressed. The hotel was clean and efficiently run. Our room was a good size and everything in it positioned exactly where we needed it to be, such as mirrors, lamps and plug points. The room was quiet and we enjoyed 2 nights good sleep. The breakfasts on both mornings which were buffet style were excellent with good quality ingredients and plenty of choice. The staff were very professional but still friendly and helpful. We have to say that they were an example of some of the best service we have ever experienced in this country and were a real credit to the hotel. We shall certainly return in the near future.

  • Stayed March 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Mary M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
James D, General Manager at Holiday Inn London - Commercial Road, responded to this review, 16 June 2014
Dear MaryM, Thank you for taking the time to pass on your feedback and the great comments about the team! They take a lot of pride in the service they give and its always nice to hear the feedback! I look forward to welcoming you back to the hotel soon
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn London - Commercial Road

Property: Holiday Inn London - Commercial Road
Address: 5 Cavell Street, London E1 2BP, England
Phone Number:
Region: United Kingdom > England > London > Whitechapel , East End / East London
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #214 of 1,089 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Holiday Inn London - Commercial Road 4*
Number of rooms: 133
Official Description (provided by the hotel):
Located in the heart of cosmopolitan East London with easy access to the City, the newly built Holiday Inn London - Commercial Road is the ideal location to experience both historic and contemporary London: perfect for business or leisure. Our brand new hotel boasts 133 modern, spacious rooms, designed for comfort and style, with panoramic views of iconic London landmarks such as the Gherkin, Tower Bridge and the Tower of London. You can expect to enjoy triple-glazed windows to ensure a peaceful stay in London, as well as complimentary wireless internet access, a free to use gym and many of the other useful amenities available in the hotel. The Academy conference centre, complete with four well-proportioned meeting rooms with natural daylight, has all the modern facilities you’ll need to ensure your meeting is a success. You can also relax and refuel with 24-hour room service and our in-house Traders Restaurant & Bar, offering a modern, international menu with family-friendly options. For business or leisure, whether you’re an individual traveller or planning a family trip, Holiday Inn London - Commercial Road is looking forward to welcoming you for a pleasant stay. ... more   less 
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