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“Charming Hotel and Staff”
Review of The Hari

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The Hari
Ranked #12 of 1,077 Hotels in London
Certificate of Excellence
Reviewed 19 April 2013

The Belgraves is a very nice hotel located in one of the nicest areas in the city.
The staff is just fabulous!!! extremely warm and welcoming and suuuper friendly!!!
They made our stay very pleasant and helped my boyfriend organize the BEST surprise for our anniversary which turned out into a proposal!!
The room are very nice and comfortable with a nice view on sloane street and cadogan square, especially from the top floors.
The only problem in this hotel is the internet. Not only is it not included in the room rate but it is also a hassle to log into it. You have to log-in every time you go in and out of the hotel and enter a username and password that are sent to your email.
Why make your customers go through this? Even Starbucks offers free Wi-fi nowadays!
I will definitely come back soon though!

  • Stayed: April 2013, travelled as a couple
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Thank Mira K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear Mira K,
Thank you very much for your kind review! We were thrilled to be part of such an important event! We are currently reviewing our internet offerings and appreciate your feedback with this. We look forward to welcoming you back to Belgraves very soon and, congratulations!!
Warm regards.
Joseph

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772 - 778 of 966 reviews

Reviewed 15 April 2013

Upon arrival we were greeted and addressed by name by the Doorman. We entered the Lobby and were impressed by the design and the great manners of your Bellman. Instead of standing, while waiting, at a counter to check in, we were shown to be seated area where we could wait confortable to be checked in. The Bar is stunning serving great cocktails. The room on the 8th Floor with breathtaking view of the city We stayed for three nights. in that time, all our requests were met by your phenomenal Concierge Maurizio: nothing was too much trouble for him he was very helpful, polite and efficient. The restaurant and the hotel in general was first class but it is the little touches that you get when staying in this hotel that makes your stay so memorable and special. and he really made us feel special and at home!!. Overall this is a fantastic hotel, and will definitlly come back.

  • Stayed: March 2013, travelled as a couple
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Thank Y0usMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear Y0usMe,
Thank you very much for the kind words! We are so pleased to hear that you had a great stay with us! Maurizio is a magician in his own right! We look forward to welcoming you back to Belgraves very soon!
Warm regards.
Joseph

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Reviewed 13 April 2013

We recently spent several days at this hotel and it was thoroughly enjoyable for all of our family members, ages 17-55. The staff was warm, friendly and knowledgeable, the atmosphere was sleek yet warm, the neighborhood a quiet London gem.

  • Stayed: March 2013, travelled with family
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1  Thank HillaryRose
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear HillaryRose,
Thank you very much for your kind review! Its always nice to hear when we are able to please a family! We pride ourselves on adapting to the needs of our guests, and are thrilled you and your family enjoyed your visit with us. We look forward to welcoming you (and your family) back to Belgraves very soon!
Warm regards.
Joseph

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Reviewed 11 April 2013

Coveniently located in a quiet area of Knightsbridge. Close to tubes stations, Kings Road Sloane Street and Harrods and Harvey Nichols. The staff were friendly. Loved the bathroom. The lighting was too poor for reading but the staff immediately put in an extra lamp for us.

  • Stayed: April 2013, travelled with family
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1  Thank zaylahis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear zaylahis,
Thank you very much for your kind review! We are looking at improving our bedside lighting and value your feedback. We look forward to welcoming you back to Belgraves very soon.
Kind regards.
Joseph

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Reviewed 9 April 2013

I can only agree with many of the other reviews about this hotel, it sets standards of service that you will struggle to find anywhere else...at any price.
When i booked i mentioned that it was for my wifes birthday, which was obviously taken note of as they had kindly left a delicious personalised birthday cake and a bottle of champage in our room.
The room itself, a Thompson suite, was on the 10th floor and afforded us magnificent views across London. It was very tastefully decorated, and the bathroom was big and luxurious.
The staff were fabulous at every level, and we were always addressed by name whenever we entered or left the building...which is always a very nice touch.
We found the location to be really convenient for us, it was a few minutes walk from some great restaurants and bars, 10 minutes walk from Harrods, and 5 mins walk from the nearest tube station. This meant we could get to the west end in under 15 minutes, much quicker (and cheaper) than a cab!!
Because we like getting out and about while we are in London we didnt eat in the hotel very often, but we did have a snack in the bar on one occasion, and room service on another. I couldnt fault the food on either...and the club sandwich was delicious!
Its hard to find enough nice things to say about this hotel, but we were thoroughly looked after from the moment we arrived, and i am certainly looking forward to going back again soon.

  • Stayed: April 2013, travelled as a couple
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Thank James B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear James B,
Thank you very, very much!! We love to hear stories like this. I will be sure to share with team and, we look forward to welcoming you back to Belgraves very soon!
Kind regards.
Joseph

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Reviewed 8 April 2013

My business partner likes this hotel very much, to the tune of staying about 100 nights per year.

He likes the location of the hotel, smack in the middle of the nicest residential area of London, relatively quiet, but with easy access to close by luxury retail, good restaurants, etc.

It is the old Sheraton that was bought out by Thompson Hotels, and redesigned to be hip, now attracting a bunch of hipsters hanging around the second floor bar in the late evening.

Hipsters reject the culturally-ignorant attitudes of mainstream consumers, and are often be seen wearing vintage and thrift store inspired fashions, tight-fitting jeans, old-school sneakers, and sometimes thick rimmed glasses.

For me, I have had bad experiences at the hotel but I am assured by the young, relatively inexperienced, but friendly staff at the front desk that neither incident had happened before.

One stay, in the middle of the night, there was an electrical surge and all the lights, including the TV went on startling me from my sleep. Things did not go back to normal for an approximate hour.

The second incident, again happening in the middle of the night, involved a blaring fire alarm going off with flashing red light, non-stop, for a period of about 30 minutes. It was a false alarm and could not be ceased for too long a period.

The other negatives? Rooms are very dark with little natural light, and ceiling heights very low. Shower area is very small and confined. Elevator going to the rooms is the same way. I am a lover of the typical English breakfast, and the breakfasts here are a letdown, and they simply don't deliver.

I do like the small, intimate high-tech fitness room, but when I have been a visitor in the past, I have gone for an early workout, and have been the only one in the room. I don't know if I would like it so much if another one or two people would be working out at the same time. It might feel too overpopulated.

Be prepared to pay for Wi-Fi on a daily basis.

  • Stayed: April 2013, travelled on business
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2  Thank tesmoscow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear tesmoscow,
Thank you very much for your review. My sincere apologies if we fell short of your expectations. I would very much like to continue a conversation offline if you could provide my office with your contact details so I can reach out to you. We would love to have you back!
Kind regards.
Joseph email infobelgraves@thompsonhotels.com

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Reviewed 6 April 2013

This hotel sets standards that others should look to follow! Israel, our doorman was just wonderful from the moment we arrived and greeted us by name each time we returned. All other. Front office staff always had a friendly and genuine smile for us as we walked by and couldn't have been more helpful. The decor on he lobby, bar, corridors and rooms is warm and inviting, and the rooms are both superbly appointed and very comfortable. Food and service in the restaurant was also outstanding though the decor was not as inviting as the rest of the hotel. Frankly that didn't matter as the food and service more than made up for it. This hotel is the best I have ever stayed in and I can't recommend it highly enough!

Room Tip: Choose a king room if you want a little more space.
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  • Stayed: April 2013, travelled as a couple
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Thank Shelagh M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Joseph K, General Manager at The Hari, responded to this reviewResponded 23 April 2013

Dear Shelagh M,
WOW! Thank you very much for the glowing review! We truly appreciate you taking the time. We look forward to welcoming you back to Belgraves very soon.
Warm regards.
Joseph

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Additional Information about The Hari

Address: 20 Chesham Place, London SW1X 8HQ, England (Formerly Belgraves, a Thompson Hotel)
Phone Number:
Region: United Kingdom > England > London > Belgravia
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 1,077 Hotels in London
Price Range: £213 - £501 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Hari 5*
Number of rooms: 85
Official Description (provided by the hotel):
Located in the quintessentially British neighbourhood of Belgravia, The Hari is moments away from Sloane Square, Knightsbridge and Victoria, connecting guests to London's most popular shopping districts, sites and iconic landmarks. All 85 designer bedrooms, of which 14 are luxury suites, emanate the distinctive modern glamour created by British interior designer Tara Bernerd. Complete with plush velvet window seats, bespoke wooden flooring, Italian marble bathrooms and views of London's skyline, our sophisticated rooms ignite the feeling of a private residence - a home away from home. Our social spaces exude eclectic cool, from the members club style bar to the secret garden terrace with a window to the stars. A contemporary Italian restaurant embellished with traditional warm hospitality and humble cuisine completes The Hari experience. ... more   less 
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