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“warm and friendy”

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Premier Inn London City (Old Street) Hotel
Ranked #148 of 1,089 Hotels in London
Certificate of Excellence
Nicosia, Cyprus
1 review
“warm and friendy”
5 of 5 bubbles Reviewed 13 December 2013

excelent stay warm and friendy staff ready to help , ie well trained . clean and modern . be ready to use stairs if you are not on higher floors . the price bites a bit but the location may justify it.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Charalambos M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 18 December 2013
Dear guest,

Thank you for taking the time to leave us some feedback.

Your comments have been passed to the team.

I hope you choose to stay with us again, to find Premier Inns best rates, visit www.premierinn.com , and look out for premier savers.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,488 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (311)
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Glasgow, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

location near underground,No complaints about food or room couple,a of hiccups spring in bed had or about to have gone !!!! & unfortunately building work starting as early as 8.a.m weekdays near hotel

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bearsden_flyer42
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 18 December 2013
Dear Sir,

Thank you for taking the time to leave us some feed back.

I hope you wife enjoyed her birthday with us. Please accept out apologise for the bed, Premier Inn Pride its self on the quality of beds we use, and regret this was not delivered during your stay.

I hope you choose to stay with Premier Inn again.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed 10 December 2013

Stayed for one night...good value for money. Location is convenient from Old Street Station with easy access to Euston for our train journey to Scotland. Room check in very fast & efficient. Room clean with 1 queen and a single and still lots of walking space. Live up to their guarantee of a good night sleep...bed comfortable. Similar experience at Premier Inn, Earls' Court where we stayed for 4 nights...easy luggage transfer with the station wheelchair accessibility. Noticed that Premier Inn are always in very convenient locations even in Glasgow. Premier Inn...no regrets, will choose to stay with Premier Inn anytime, anywhere.

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SingaporeWoodbury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 18 December 2013
Dear Guest,

Thank you for taking the time to leaves us a great review.

I was pleased to read that you had a comfortable stay with us, and plan to use Premier Inn again.

We look forward to welcoming you back.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Wolverhampton, United Kingdom
2 reviews
5 of 5 bubbles Reviewed 6 December 2013

I booked this Premier Inn through my workplace as it was closest to an office on Bishopsgate that I was visiting for two days of training.
I arrived about 5pm, entered my surname into the automated check in machine and was in my room within 5 mins of arriving. My colleague tried entering his name in the same way but it didn't work so ended up having to check in the normal way. The room was clean, reasonably sized and had a large chaise longue on which I could stretch out and relax after 3 hours of travelling.
I used the restaurant both nights and had sirloin steak and apple crumble desert which I had no complaints over. The breakfast was also more than adequate but it can get very busy at peak times so we tried to get down early.
I would be happy to stay there again.

Room Tip: I had a room near the end of a corridor which meant I had less noise than my colleague who was close...
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Darren_J_Let
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 18 December 2013
Dear Guest,

Thank you for taking the time to leave us a review.

It was great to read that you had a comfortable stay with us during your business trip.

We look forward to welcoming you back.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bedford, United Kingdom
Level Contributor
43 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
3 of 5 bubbles Reviewed 6 December 2013

I stayed here for a week whilst on training. its a stone throw from old street station. Easy to walk around but not much on the doorstep. The food here was ok, breakfast could be a little dried out as it sat under the heat lamps but there was plenty of it, cereals, coffee and juice, toast etc.

Dinner was ok, I had a burger but I wouldn't recomend them. My colleague had a mixed grill which he enjoyed. There are some very good burger places nearby, in fact I had the best burger ever at Byron which is 10 minutes away.Also its a good bast if your looking to go down Brick lane for a curry too.

Room was clean and I couldn't hear the road. I was on the 5th floor and they go up to 12.

Staff were some of the friendliest I have seen in hotels and was very nice.

All in I would certainly reccomend this as a place to stay but probably not to eat.

Room Tip: Say you want a quiet room and you should get put towards the top of the hotel.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stehen0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 12 December 2013
Dear Guest,

Thank you for taking the time to leave us some feedback.

I was sorry to read that you did not enjoy the food in our restaurant; your comments are valued and will be used to improve our service.
The team were delighted to hear your positive feedback about them.

We look forward to welcoming you back.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
149 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
5 of 5 bubbles Reviewed 6 December 2013 via mobile

Have been to a number of Premier Inn hotels and yet again we had a lovely stay. Staff were friendly and efficient and the room was very nice as usual with the big comfy bed. I think this is the best one for breakfast so far but with no complaints for the others. Plenty food available at all times, good selection for cereals and as mentioned before very nice staff who chatted. Lovely sausages by the way. If I had anything to complain about it would be the cost of wifi. I have paid lots more in various other hotels round the world but I don't understand why hotels charge at all. Free wifi all over the place. However, definitely would return here next time in London.

Stayed December 2013, travelled as a couple
Helpful?
1 Thank dpleith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 11 December 2013
Dear Guest,

Thank you for taking the time to leave us some feedback.

It was great to read that you enjoyed your stay with us. Premier Inn is constantly evolving to meet our guest’s needs and wishes. We will certainly put your suggestion of free WIFI forward as an idea to further improve our service.

Thank you again for your feedback. We look forward to welcoming you back.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
Level Contributor
200 reviews
81 hotel reviews
common_n_hotel_reviews_1bd8 365 helpful votes
3 of 5 bubbles Reviewed 5 December 2013

I have given this Premier only a "good" as whilst the reception staff and accommodation were up to the customary Premier high standard the same cannot be said of the restaurant.

This Premier was let down by the casual way diners were treated in the restaurant. A bar lady told me where to wait and she went off to find a member of the restaurant staff and returned telling me someone would be along shortly.

After a ten minute wait standing by the entrance the same bar lady spotted me and took me to one of the many empty tables which had been re-laid but not cleaned properly. A waitress was called to see to that.

After another 10 minutes a waiter arrived and took my order but returned in a further ten minutes advising that the main courses was not available. Hastily and before the waiter could depart I placed a new order. The food when it arrived was of acceptable quality for the price charged.

It was 20 minutes after I finished the main course before I was asked if I would like a dessert - perhaps I should not have been surprised when the waitress said that she thought my choice had not been available for the past month "but would just check to be sure". Oddly enough after 10 minutes she returned with my choice!!

What is it about the 10 minute cycle of events? is there a timer in the kitchen or stillroom?

The breakfast experience was excellent with very efficient staff.

I would stay here again as it was close to my destination, however I would not bother to have dinner here again.

Room Tip: Rooms ending in 09 on each floor all seem to be by the lift lobby door with the resultant noise as p...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank jamesfurze
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Duty Manager at Premier Inn London City (Old Street) Hotel, responded to this review, 11 December 2013
Dear guest,

Thank you for taking the time to leave us some detailed feedback.

I was really disappointed when reading about your experience in our restaurant at dinner.

I have taken on board all of your comments and are looking into the issues mentioned.

I am pleased that you would still stay with us again despite the issues you had, and I look forward to welcoming you back.

Kind regards
Lucy Boswell
Duty Manager
Premier Inn London City Old Street
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn London City (Old Street) Hotel

Property: Premier Inn London City (Old Street) Hotel
Address: 1 Silicon Way, Corsham Street, London N1 6DR, England
Region: United Kingdom > England > London > Shoreditch , East End / East London
Amenities:
Bar / Lounge Restaurant Wheelchair access
Hotel Style:
#45 Family Hotel in London
#99 Best Value Hotel in London
#119 Romantic Hotel in London
#129 Business Hotel in London
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Premier Inn London City (Old Street) Hotel 3*
Number of rooms: 251
Official Description (provided by the hotel):
This is a newly refurbished 251 Room Premier Inn with 200 seat Thyme Bar & Restaurant. The hotel offers en-suite, air conditioned rooms. We also have a number of interconnecting rooms as well as Universally Accessible rooms. We are 2 minutes walk from Old Street tube station (Exit 1) Turn left and walk down the road and the entrance is on the third left on Silicon Way opposite iQ Shoreditch Student Accomodaton. If you are arriving early we will do our best to check you in before the 2pm check in time, if not we can safely secure baggage for a small donation to Great Ormond Street Hospital Children's Charity. ... more   less 
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Also Known As:
Premier Inn London City (Old Street) Hotel London

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