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Premier Inn London City (Old Street) Hotel
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Reviews (2,846)
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All reviewsold street tube stationnorthern linestops from kings crossfamily roommeal dealbuilding worka couple of minutes walkbudget hotelgood nights sleepnight's sleepstayed here for nightsbus stopexcellent staycomfortable roomshort staydouble bedwest end
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Reviewed 30 December 2013

Just came back from a 7 night stay at this hotel with my wife. Choose it after reading many reviews, and very happy to say, all of them were right.

First if all - the service. Absolutely flawless. From check in to check out, they even have a staff member on board which speaks Hebrew. A great surprise that came in very handy.

Every request, small to big, was answered on spot, no questions asked. The rooms are nice, big & very clean. Restaurant very nice, had 2 dinners there, including Xms night, and the food was very good, and not highly priced.

Location - about 2 min walk to closest Tube station (Old Street), and about 20 minutes door to door from the hotel to Oxford Circus. Good location, in a very quiet area, so you can get a good night's rest.

3 small flaws: one - the water pressure in the shower of our room on the 12 (and highest) floor, was a bit slow. After talking to front desk it improved a bit, but still, wasn't perfect.

Two - No safe in the room.

Three - No Mini bar or small fridge in the room, so no option to keep some cold water or fruit in the room.

Other then that - perfect in every way. Most recommended.

Stayed: December 2013, travelled as a couple
Thank orarie12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Manager at Premier Inn London City (Old Street) Hotel, responded to this reviewResponded 11 January 2014

Hello,

Firstly, thank you for choosing our hotel for your seven-night stay and for taking the time to post your five star review on Trip Advisor.

I am sorry to hear you had some trouble with your shower. We have informed our maintenance team who are looking into it.

Although we do not have a safe in the rooms we do have a guest safe. If you need to leave valuables the reception team will be happy to get you a secure safe bag. This is then logged and signed for and you are given a ticket. If you need to retrieve your valuables you can take the ticket to reception at anytime.

We do also have a guest fridge that can be accessed in the same way as the safe ie your item will be labelled and you will be given a ticket. Hopefully this will be helpful for future stays with us.

I hope this helps.

Kind regards,

Fieona Connolly and all the team.
Duty Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 December 2013

We have just had two brilliant days in London staying at the Premier Inn Old Street.
A three minute walk from Old Street tube station the hotel is ideally situated to provide easy access to all London has to offer.
Arriving late following the extensive rail delays from the North we were greeted warmly in arrival and shown to our lovely family room.
Throughout our stay all the staff were friendly and helpful. The food also was excellent.
We had two breakfast sessions and also ate in the hotel on the Saturday night. Food and drink prices were reasonable given we were in London.
We will certainly be using and recommending this hotel again. I will be writing to Premier Inn directly congratulating this hotel and its staff in making our stay so pleasurable.

  • Stayed: December 2013
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Thank chris l
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Manager at Premier Inn London City (Old Street) Hotel, responded to this reviewResponded 11 January 2014

Hi Chris,

Thank you for your five star review!. The team and I are really happy to hear you had such a great stay with us and that you will be recommending our hotel.

It is such a boost to the morale of the whole team when we hear our guests have a great stay and we are part of that.

Thank you again. We hope to welcome you back to Old Street very soon.

Kind regards,

Fieona Connolly and the team.
Duty Manager

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Reviewed 30 December 2013

Stayed here for a Christmas break between 27th and 29th December. You always know what you're going to get with the Premier inn. Comfy beds, clean bathroom, TV, tea and coffee making facilities. We stayed with my 3 children (1 is a baby so had a cot already setup for him) in the same room.

The room was slightly smaller than other family rooms that we've stayed in so 2 double beds, 2 singles plus a cot meant things were slightly tighter than usual but it wasn't a great hassle.

We used the room as a base to explore London. We drove there and parked on the street as after 6:30 PM on a Friday, you can stop on single yellow lines until 8am on a Monday morning so that lowered the cost.
It's very close to Old street tube... just about 200 yards... so handy for transport too. There are a lot of steps though if you have a buggy like we do and no disabled lift that would have helped.

We ate in the restaurant for breakfast and dinner. The Breakfast is the usual fare (cooked and/or continental) and the only complaint is that all the hash browns seemed very thin and overdone on both occasions for all 4 of us eating. Apart from that, the breakfast is superb and you can go up as many times as you like as it's buffet style.

Dinner was eaten after a long day in London so it was nice to come back and eat before putting the kids to bed. It's mostly stuff with chips but boiled potatoes are an option. I had a steak first night, my wife Gammon and fish in batter the second. The selection is very much "pub" style with pie, lasagne, burgers and other fried stuff but the price wasn't over extortionate and it was what we needed. The kids were happy with their selection!

What more can I say? I think the premier Inn is great. The staff were friendly and I can't complain at all... it's just the kind of thing you want to say about a hotel!

Thanks Premier Inn... I'd stay there again!

  • Stayed: December 2013, travelled with family
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1  Thank pauldarken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Manager at Premier Inn London City (Old Street) Hotel, responded to this reviewResponded 11 January 2014

Hi Paul,

Wow!.What a great and detailed review. The team here at Old Street work very hard to ensure our guests enjoy their stay and leave happy.

It means a lot that guests like yourself take the time to give us such great feedback. We really appreciate it and I have passed your comments on to the team.

We look forward to seeing you again soon,

Kind regards,

Fieona Connolly and all the team.
Duty Manager

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Reviewed 27 December 2013

We took two young children and cannot fault this hotel. Great access to transport and London in general. Great hotel. Clean rooms. Very quiet. And the breakfasts were very good value. We would definitely use Premier Inn again.

  • Stayed: December 2013, travelled with family
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Thank At272013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Manager at Premier Inn London City (Old Street) Hotel, responded to this reviewResponded 11 January 2014

Thank you for taking the time to leave us feedback on your recent stay. We are glad the hotel was convenient for exploring London and the transport links made it easy for you and your family to get around.

It’s also great to hear that you enjoyed our ‘all you can eat’ Premier Breakfast. A great value choice especially with children eating for free.

We hope you come and stay with us again soon!

Regards,

Fieona Connolly
Duty Manager

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Reviewed 26 December 2013

Amazing location right by old street tube. Most modern hotel I stayed in, very very clean. Stayed on the 11th floor. No noise from wind of building site next door, great insulation which made the stay so peaceful. If this hotel has a pool/spa this would be he ultimate retreat.

  • Stayed: December 2013, travelled as a couple
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Thank HotelInspecta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PiOldstreet, Manager at Premier Inn London City (Old Street) Hotel, responded to this reviewResponded 11 January 2014

Hi Matt,

Thank you for taking the time to review us on Trip Advisor. We are so happy to hear you enjoyed your stay with us. I will pass your comments on to our housekeeping team who do an amazing job keeping up our high standards of cleanliness. We look forward to welcoming you back to Old Street in the near future.

Kind regards,

Fieona Connolly
Duty Manager and all the team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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