We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic location fantastic staff”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 15 more sites!
London Marriott Hotel Park Lane
Ranked #71 of 1,067 Hotels in London
Certificate of Excellence
Gloucester, United Kingdom
Level Contributor
62 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
“Fantastic location fantastic staff”
Reviewed 26 May 2014

Stayed two nights with family in executive/club rooms. The rooms were spotless,modern with everything you could need. Our room overlooked Marble Arch/Hyde park on floor 5. There was refurbishment going on in the lobby but this caused us no inconvenience at all. The complimentary club lounge was run by very friendly staff who couldn't do enough for you. The food & drink was high quality. Every member of staff we met were polite, friendly & courteous. The concierge team were very helpful.
The location is great, the tube just outside. We used the bus & taxis all very convenient.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mum2em1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

1,106 reviews from our community

Traveller rating
    719
    274
    60
    30
    23
See reviews for
275
440
65
161
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (216)
Date | Rating
  • Arabic first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Level Contributor
69 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 20 May 2014

I stayed three nights at the Marriott London Park Lane, and enjoyed it all the way. I was very well greeted and assisted by the lovely front desk staff. The room was spacious, quiet, and very well kept. I had requested a king size bed and it was enormous and very comfortable. The bathroom was modern, spacious and very clean. Towels generously supplied and perfectly white and fluffy. I had breakfast at the in-house restaurant Lanes of London included in my stay, and so had breakfast there every morning - truly delicious, Great yoghurt and marvellous pancakes! The WiFi worked flawlessly. Nothing disappointed. The hotel is perfectly situated just by Marble Arch tube station, so it is easy to get there, and Hyde Park as well as Oxford Street are just around the corner. Although a pricey stay, a truly excellent one. I would happily recommend it.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 1or2YoungSwedes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miles_Pooley, General Manager at London Marriott Hotel Park Lane, responded to this review, 23 May 2014
Dear 2YoungSwedes,
Thank you very much for posting a review from your recent stay with us at the London Marriott Hotel Park Lane.
We are delighted to hear that you enjoyed your stay with us and that you enjoyed the facilities, amenities and especially your breakfast in our restaurant Lanes of London.
Your positive feedback is very much appreciated and we look forward to welcoming you back to the hotel in the near future.

Kindest regards
Miles Pooley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boston, Massachusetts
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 11 May 2014

I stayed at the Marriott London Park Lane last week (May 2014) on my Marriott points. Booked this hotel based on the location/closeness to the Tube, and I'm so glad I did! Literally seconds from the Marble Arch underground station, staying here made my first trip to London easy and fun. The concierge and hotel staff was amazing, especially funny and easy to talk to, and incredibly accomodating and helpful when it came to making the most of my five day trip in the city.

Absolutely loved the hotel, although it is currently undergoing renovations, and would recommend it to anyone looking to stay in a central area. Thanks for a great trip!

PS. Lovely time at Lanes of London - the bar/restaurant within the hotel. Great staff and delicious mac n' cheese!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dp052287
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Grapevine, Texas
Level Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 6 May 2014

On 05/0/14 we arrived very early in the morning at the Marriott Park Lane, tired, wet and quite chilly following a long flight from DFW. We were in London to celebrate an upcoming high school graduation in TX. Arriving so early we expected there would be a wait to check in, but what we didn't expect was the most thoughtful and considerate welcome and service we received during the wait. We were promptly shown into a warm lounge to relax and rest until our room was ready. The lounge was wonderful, with food, drinks, reading materials and the most friendly people. Adina and Martina immediately saw to it that we were comfortable and made sure we did not want for anything. But the best was yet to come. I was informed that our room was ready, a 2 room suite with Hyde Park view ... One of their best suites!! Not the junior suite I had reserved. The suite was very large just beautiful. The best of London right outside our huge windows. The furnishings were warm and comfortable. Not like usual hotel room at all, more like a lovely residence. That evening another surprise was delivered : tray of fruit and sweets with a lovely card congratulating us on the graduation. All during our stay every single staff member provided exceptional customer service. The executive lounge served various food and drinks from breakfast until late evening snacks ( no chips/dip here.. Real food ) Adina and Martina in the lounge were so wonderful. Both ladies had greatest personalities and genuine caring for all the lounge guests and their needs. The location of the hotel is perfect. Oxford street around the corner, tube and buses steps away. Hyde Park and Marble Arch across the street.
I really can't say enough to describe how much we love this hotel. Wish we could give 10 stars. Beautiful .. Yes. Great location... Yes. But what makes this hotel so special is the personal caring of the staff. Thank you J. Spierenburg...sweet Adina & Martina...those whose names we did not jot down but you know who you are as you answered our many questions , need for directions , flagging cabs for us with patience and good humor. We will have wonderful memories of our time with you. You made a certain young lady's graduation trip very special. We look forward to a return and although you are renovating please don't change too much.. As Billy Joel says we " love you just the way you are "!! Laura Thompson & Leah

Room Tip: View of park if possible.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Piscesislanddreamer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miles_Pooley, General Manager at London Marriott Hotel Park Lane, responded to this review, 23 May 2014
Dear Piscesislanddreamer,
Thank you so much for taking the time to post such a great review on TripAdvisor.
It is always a pleasure to receive such positive feedback from our guests and your comments have been shared with the team here at the hotel and will also be featured on our next associate newsletter for everyone to read and appreciate your feedback, which is a huge motivation for us all.
Thank you for your comments regarding all of our staff, especially Adina and Martina in the Executive Lounge who welcome all of our guests and make them feel at home.
It was a pleasure to have you stay with us and we look forward to welcoming you back in the near future.

Yours Sincerely,
Miles Pooley
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Morris County, New Jersey
Level Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 6 May 2014

This hotel is centrally located, about a half block from Oxford Street and all its shopping. Tube entrance is steps away from front door.
Staff is excellent, from front desk, to lounge , to management. This is the only hotel I have stayed at where the GM greets guests as they leave the hotel in the morning.
And...when you get back in the afternoon, the front desk clerk loos up and greets you by name! (How does she do it?)
Concierge lounge is like a little private club, very nice, staff is efficient and friendly.
Pool is hidden in a basement, but very nice, good lighting make it feel open.

Room Tip: try to avoid courtyard room if possible.
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Yamalotz T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
253 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 2 May 2014

I just spend a long weekend in London with my 9 year old daughter. We were hit by rain and a rail strike. The front desk, lounges and concierge went out of their way daily to make the entire trip work. Michael and the team were able to get us tickets and arrange for transportation to the Arsenal game. This was the highlight of the trip and really made it memorable. They went out of their way to work with us daily on proper weather attire, supplying us with several umbrellas and recommendations. The trip was outstanding and I wanted to thank the team. They really made my daughter feel great. Adina in the lounge virtually adopted her and made her feel right at home. It could not have been a better trip. I travel over 100 nights a year and could not have been more impressed by the care Marriott demonstrated.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Sixonthego_50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Northumberland, United Kingdom
Level Contributor
173 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 30 April 2014 via mobile

This is a lovely hotel with great service. The sad part was our daughters room that they allocated already had an occupant. They were then given another room but not the same standard. They then lost our cases and sent someone else's case to me! Our room was fine. The breakfast was ok. The staff very good. The main cloakrooms were in the basement in the spa area. Not very good. Would stay again though as a good location.

Stayed April 2014, travelled on business
Helpful?
2 Thank Christine28may
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Marylebone
Amba Hotel Marble Arch
Amba Hotel Marble Arch
#74 of 1,067 in London
1,559 reviews
Marylebone
Hyatt Regency London - The Churchill
Mayfair
London Marriott Hotel Grosvenor Square
Show Prices
Show Prices
Show Prices
Mayfair
Grosvenor House, A JW Marriott Hotel
Mayfair
The Beaumont
The Beaumont
#4 of 1,067 in London
373 reviews
Marylebone
The Montcalm London Marble Arch
Show Prices
Show Prices
Show Prices

Been to London Marriott Hotel Park Lane? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about London Marriott Hotel Park Lane

Property: London Marriott Hotel Park Lane
Address: 140 Park Lane | Hyde Park, London W1K 7AA, England (Formerly Marriott London Park Lane)
Region: United Kingdom > England > London > Mayfair
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#65 Romantic Hotel in London
#67 Luxury Hotel in London
#103 Family Hotel in London
#184 Business Hotel in London
Price Range (Based on Average Rates): ££££
Hotel Class:5 star — London Marriott Hotel Park Lane 5*
Number of rooms: 152
Official Description (provided by the hotel):
The London Marriott Hotel Park Lane combines style and luxury with a boutique atmosphere, set in a former grand apartment building dating back from 1919. Our 5-star hotel in London overlooks Hyde Park & the Marble Arch, near Mayfair & famed attractions. An intimate and elegant hotel matched with high-end guest rooms and amenities, outstanding on-site dining & fitness centre. Ideal for business events as well the hotel boasts four private meeting rooms complete with catering. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Priceline, Ctrip TA, Ebookers, Agoda, TripOnline SA, Hotel.de, Traveltool, S.L.U., HotelsClick, Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your London Marriott Hotel Park Lane reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Marriott London Park Lane Hotel London
London Marriott

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing