We had a pre-paid stay booked at this hotel through hotels.com. When we went to check in they claimed to be fully booked and to have no record of our reservation. We tried to find another place (no help forthcoming from hotel staff) but ended up stranded in London with kids in tow and no place to stay. Also, there was coffee spilled in the middle of the lobby floor and no one made showed any inclination to clean it up.
- Reservation Options:
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- Also Known As:
- Camelot Hotel London