Our first day was not that perfect. We were given a triple room in the basement, even though we booked a double as a couple and added a request on Venere to get a room on a high flooor. Apparently there was no attention for the booking details.
The internet definitely does not work in basement rooms, although the staff member Benny guaranteed it was a temporary issue that never happened before.
Nevertheless, Benny was really professional and nice to us, apologizing for all faults and allocating a double room on a higher floor for the next day. Internet was working perfectly afterwards.
The breakfast is fairly good with fresh ingredients, although in every morning we would have to wait 5-10min to be seated, as the breakfast room is not spacious enough to attend the entire hotel (4 tables only).
The hotel in general is clean and comfortable. Cable tv with several channels is a plus.
The price is good comparing to other hotels in London and location is great in a safe residential area, about 10 min walk from Hammersmith or Shepperd's Bush tube stations.
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- Also Known As:
- Dalmacia Hotel London