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“worst hotel ever”
1 of 5 bubbles Review of Fitzroy Hotel

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Fitzroy Hotel
Ranked #429 of 573 London B&B and Inns
Brixham, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“worst hotel ever”
1 of 5 bubbles Reviewed 16 June 2012

this has to be the worst hotel ever. Dirty falling apart and nothing like the website. We stayed in room 2 next to the front door. Window could not close, curtains were black instead of white. Front door banged constantly until 3.15am due to workers outside front door smoking, swearing and arguing right next to our open window which was wedged open so couldn't shut them out! Beds had holes in them as did carpets and wooden treads of steps into on suite. TV only had 2 channels. Shower was coming away from wall and filthy - shower curtain was a broom handle threaded through plastic curtain and rested on top! Sink was broken and cracked and top of tap was missing. No towel holder or toilet roll holder these were broken off just screws remaining. Tiles off walls and very dirty.It was a room for 4 and had 4 cups and 4 milks but no teaspoons - wouldn't have used it anyway as kettle plug only fitted half into socket with bare prongs - lethal.
Although the foreign girls that worked there were polite they kept apologising that they were a very basic hotel - not basic a hovel!
We went down for breakfast at 7.30 and were the first down yet tables were still dirty from previous morning. Food was inedible - disgusting all round. Walls mouldy half way up.
Most depressing place we have ever stayed in and completely different from their website

Room Tip: We apparently had the best room!
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  • Stayed June 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank sharoncoyde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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213 reviews from our community

Traveller rating
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    111
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    2 of 5 bubbles
  • Cleanliness
    2 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (35)
Date | Rating
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English first
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 bubbles Reviewed 13 June 2012

Please don't ever go to this hotel. The website is all a big fat lie. I am so upset can't even say anymore. It is a RAT HOLE, HELL HOLE, GUTTER, SEPTIC TANK. I am so lucky i did not get sacked for checking my boss into this hotel.

Room Tip: Will add on the photos soon.
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Uloma E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

Brooklyn, New York
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 bubbles Reviewed 26 May 2012

It was terrible. Filthy, cracking walls, cramped space, itchy bed, no AC, no hairdryer, unreliable wifi. That about describes our experience.

Room Tip: You better find somewhere else.
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  • Stayed August 2011, travelled with friends
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    • Cleanliness
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Helpful?
3 Thank Chring
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cardiff
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 5 April 2012

The staff at the Fitzoy were lovely but there was a very small shower/toilet in the basement which was shared between the other rooms so if you're booking is not en suite you will have to share the shower/loo with everyone else. This means that for most of the time you'd like to use it, it's engaged. Also, the curtains are too small for the window with no nets either so you'll need to get dressed/undressed in the dark.

  • Stayed March 2012, travelled solo
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
1 Thank L K H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhondda, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
1 of 5 bubbles Reviewed 7 March 2012

Late booking on afternoon of stay, tried to cancel it after reading the reviews, but was told I'd be given the 'best room in the hotel'. Ok, I kept the booking. Arrived in London at 9.30pm, rang the hotel to find walking directions from the NCP carpark - no answer (advertised as 24hr desk service). We walked with our suitcases for what felt like 100 miles, asking along the way where this hotel was. NOBODY knew where it was. Tried to ring the hotel a further 5 times, NO ANSWER. Managed to get a lift on a ricshaw who knew the area, he too couldn't find it. He did manage to get us to the street, which was split into two and the hotel was in the middle of the second block when it should have been on the end (which threw us as we went to the second block about five times!). Tried to ring the desk another 3 times, still NO ANSWER. Time now approaching 11.20pm and last check-in at midnight... starting to panic! Eventually we found it at 11.30pm. Knocked on the door. NO ANSWER! Hammered the door and the bell, a miserable scruffy man answered. Teh smell of the hotel hit us on the steps outside. Reluctantly we went in. The man asked me to go downstairs to sort out paperwork only to be asked to pay before being shown the room. He then made me feel very uncomfortable when I said I needed to discuss payment methods with my fellow guest and asked me WHY I needed to do this, and followed me back up the stairs to my sister. By this point, he realised that we were not happy with the shabby hotel, and asked if we wanted to see the room. Beds only had sheets on them, Big plain room, no pictures on the wall, no desk in the room, no curtains, stains on the carpet, pungeant smell, generally awful (wouldn't have left my dog there to sleep). I explained that we did not want to stay but he wouldn't open the door to let us out until we agreed to pay. Eventually left at 11.40pm and by the skin of our teeth got into another hotel in the nick of check-in time. Would never recommend this hotel in a million years, photographs nothing like the actual room and looks like a little grotto from the outside.Have complained to get my money back through the company I booked with.

Room Tip: Always read the reviews before booking!!
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  • Stayed February 2012, travelled with friends
    • Location
    • Rooms
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Helpful?
7 Thank Dawn J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tamworth, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 2 March 2012

Considering our room and the hotel generally we paid an extortionate £80 for our stay . We were put in the attic room which involved four flights of stairs up which I carried our case. There is no lift. The stairs are steep and narrow with thread bare carpets and the fire doors are all kept open with wedges and fire extinguishers! The shower door was cracked leaving shards of sharp plastic exposed. We did not use the shower as around the base was mouldy and just looked unhygenic. The whole of the en-suite was small, cramped with cracked tiles and exposed plaster and really quite dangerous! The room itself, although clean, was dingy with a poor standard of decor. The curtains had several hooks missing and so hung poorly. The general appearence of the hotel from the first moment you enter is poor with dirty curtains and dirty poorly decorated walls and thread bare carpets. I would say it was more like a hostel than a hotel. At breakfast we had to wait for a table to become free with no explanation from the staff as to why! The breakfast was adequate but not great. We were rushed as their were other guests waiting. My hot breakfast being served and just left on the table while I was still eating my cereal. Several guest around us were grumbling about the condition of the hotel. The staff just seemed embarrassed

  • Stayed February 2012, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
4 Thank jeffsquire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Antwerp, Belgium
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 bubbles Reviewed 16 January 2012

i literally got depressed when i got there!!it looks nothing like the pictures!wish i saw this site before booking that hellhole!!the guy that works there was sooooo unfriendly,booked for two nights only stayed one night wich was one night to much!!this place was not safe at all!!the room door wouldn´t close,had to lock it so it would stay shut.the place totally creeped me out,around 4 in the morning someone knocked loudly on the door when i opened the door no one was there.this hotel is like something out of a horror movie,plus the smell there was unbearable!!please don´t be fooled because for a little bit more money you can stay somewhere sooo much nicer.

  • Stayed January 2012, travelled with family
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank noushin b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Fitzroy Hotel

Property: Fitzroy Hotel
Address: 41 Fitzroy Street, London W1T 6DZ, England
Region: United Kingdom > England > London > Fitzrovia
Amenities:
Hotel Style:
Ranked #429 of 573 B&Bs / Inns in London
Price Range (Based on Average Rates): £
Hotel Class:3 star — Fitzroy Hotel 3*
Number of rooms: 12
Reservation Options:
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