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“Avoid it”
Review of Holly House Hotel

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Holly House Hotel
Ranked #931 of 1,063 Hotels in London
Dubai, United Arab Emirates
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Avoid it”
Reviewed 16 August 2014

All the bad reviews you can find here are entirely true. horrible smelly hole , small wet rooms, breakfast is cheap cereal and jam with instant coffee. wiFi speed is awful. Staff is indifferent. Everything is dirty and cheap. 65 pounds spent for nothing. Better take a good hostel

  • Stayed August 2014, travelled solo
    • Location
    • Sleep Quality
    • Service
Helpful?
3 Thank LuckyStar2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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966 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
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Caserta, Italy
Level Contributor
185 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 71 helpful votes
Reviewed 10 August 2014

this hotel is comfortable only because is near at the Victoria station, but is horrible!
Shower and toilet sharing with everyone and very small, the rooms very small as well and the owner says there is the wifi so you can have the internet connection, but is not true, they swicth off the modem and I had to go out to find wifi.
65 pounds for a single room: very small, no wifi, and very small toilet and shower for everyone.
Plus I asked the breakfast at 6:30 and sayd to me No, as the breakfast starts at 7:00..very well for a person who spent 5 days in that horrible place!

  • Stayed August 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank luisairis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these London hotels

1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 August 2014 via mobile

During breafast we were forced to sit with other people and we choose to move to another table on request when the table was empty,the serving person started arguing rudely saying he will not serve us for change of table.
in the marketing pics they show they have all facility but in reality is that space is totally congested . A dump..its not even one star hotel but they advertise it as if it is three star hotel.may be some paid/false reviews
I would never recommend to this rude and unfriendly hotel.
quality of hotel is not even worth the budget price.
stay away from this hotel.
Such a shame the holiday experience to London was made crappy by this hotel. Hope the authority or london mayor is listening and do something about such dumping grounds

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank tucantis s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Munich
1 review
Reviewed 18 July 2014

+breakfast included (it´s only toast and coffe/tea)
+++location (really close to buckingham palace and victoria station)
-not clean
-in need of renovation
-unfriendly staff (they seemed annoyed by any customer)

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with BudgetPlaces

Helpful?
Thank Jan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
Reviewed 16 July 2014

I traveled through eastern Europe staying in hostels, but I could never have imagined a worse place to sleep than at Holly House. I registered my account to write this review. Holly House Hotel is the worst hotel I have ever stayed at.

The location is more than alright, though, a 5 minute walk from Victoria station. And there's a brilliant pub on the street corner.

Service, on the other hand, is really crappy. I stayed here with my girlfriend and one of our friends, having ordered and confirmed two separate rooms. On our way to the airport to go to London, they called us to change our reservation for us to share a 3-bed room instead, as our rooms suddenly were unavailable for our first night. The next day hotel staff woke me after a short night's sleep, to let me know that we had to change rooms immediately. My girlfriend was out for a morning run at the time, but there was no leeway.

Having packed our stuff in a hurry, the receptionist would then tell me that our new room wasn't ready. When my girlfriend came back from her run, we had been checked out of our old room, and she was so lucky as to be able to sneak into a shared bathroom to have a shower.

If you'd like to have the included "breakfast", you will probably have to wait in line, because the dining room is too small to accomodate both you and your neighbour. If you after your wait are so lucky to get a table, they will clean your breakfast plate from your table while you're still eating, even if you spent 15 minutes waiting to eat it.

The rooms themselves are decent enough, keeping the low prices in mind. Exactly the size you'd expect for your money's worth, but clean enough.

If you can spend another pound a night, avoid staying here.
If you can live just a little longer away from the station, avoid staying here.

  • Stayed November 2013, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank dnusim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holly House Hotel

Property: Holly House Hotel
Address: 20 Hugh Street, London SW1V 1RP, England
Region: United Kingdom > England > London > Pimlico , Victoria
Amenities:
Hotel Style:
Ranked #931 of 1,063 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:2 star — Holly House Hotel 2*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holly Hotel London

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