This apartment is in a great location. Really less than 5 minutes from the tube (even though the District and Circles lines were down when we visited), but it is a straight shot from Heathrow on the Picadilly line. Great food nearby and a quick walk to the History Museum or V & A.
Since the staff at the apartment don't work for the people you rent from it can be quite frustrating. We arrived early (as per our email) hoping to check in early. It wasn't possible and we returned at 1:50 (for 2:00 check in). We still had to wait until 2:15 to get the keys. The room was mostly clean, but there was hair on the floor and a plastic bag on the counter. We couldn't call the rental company since you had to sign up for a pay-as-you-go to call them. In the kitchen there was no coffee pot, only an electric kettle so we had to settle for instant all week. Also, we were given 2 towels and 1 roll of toilet paper for an entire week. This is not my definition of a serviced apartment. When we did call to complain they were quick to offer solutions. I appreciated the hard work of Angela to help us, but the timeline was off. I really wanted to like this apartment, but it was just disappointing.
Great location, but bring your own toilet paper.
- Official Description (provided by the hotel):
- These deluxe studio, one and two bedroom Kensington serviced apartments, recently refurbished in 2010, are situated just a five minute walk from Gloucester Road tube station and a twenty minute drive from London Heathrow airport. You can find a variety of quality restaurants and bars on nearby Gloucester Road. These Kensington serviced apartments are fully equipped with a spacious living area and full kitchens as well as a bathroom and bedroom, there is everything you need for a comfortable, relaxing stay. There is a weekly maid service included in the rates. On-site parking is available at GBP 20.00 per night per vehicle and each serviced apartment has freeview television, DVD players and stereo systems. We also provide free Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Point West Apartments By Crown Lawn Hotel London