Despite having paid the deposit for well over 4 months in advance, we were told 3 days before our arrival date that the Point West apartment that we booked was no longer available and we simply had to move to an apartment in Mayfair instead. It was either take it or leave it. With only limited time available before our travelling, the obvious choice was to take it.
Upon arrival at the Mayfair apartment, we found the condition of the Mayfair apartment to be filthy - drawers were filled with someone else's cloths, hair balls on the floor, dishes left in the dish washer, old stocking left lying under the chair etc...
We have used Crawn Lawn many times in the past and this was the most disappointing and a major let down. Never again....
- Official Description (provided by the hotel):
- These deluxe studio, one and two bedroom Kensington serviced apartments, recently refurbished in 2010, are situated just a five minute walk from Gloucester Road tube station and a twenty minute drive from London Heathrow airport. You can find a variety of quality restaurants and bars on nearby Gloucester Road. These Kensington serviced apartments are fully equipped with a spacious living area and full kitchens as well as a bathroom and bedroom, there is everything you need for a comfortable, relaxing stay. There is a weekly maid service included in the rates. On-site parking is available at GBP 20.00 per night per vehicle and each serviced apartment has freeview television, DVD players and stereo systems. We also provide free Internet access. ... more less
- Reservation Options:
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- Also Known As:
- Point West Apartments By Crown Lawn Hotel London