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“Great service”
Review of Ye Olde London

Ye Olde London
Ranked #14,774 of 22,834 Restaurants in London
Cuisines: British
Neighbourhood: City of London
Restaurant details
Neighbourhood: City of London
Lincolnshire
Level 3 Contributor
10 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Great service”
Reviewed 24 October 2013

Stopped here for an afternoon snack after a busy day sightseeing in London.

The gentleman behind the bar, was extrememly friendly, efficient and helpful.
We ordered our food, but I was told that my choice was unavailable. He was extremely apologetic about this. It really wasn't a problem, I just chose an alternative.
Our food arrived shortly afterwards.

During the meal the waiter turned up with my original order. He said that he had been out to fetch one for me!!
Not only had he gone to the trouble of fetching me my chosen meal, he didn't charge us for it either!

I don't think I have ever experienced such kind service.

  • Visited October 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank tropical99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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163 reviews from our community

Visitor rating
    22
    62
    37
    18
    24
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Swedish first
  • Any
English first
Sayulita, Mexico
Level 4 Contributor
40 reviews
12 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Got it wrong twice”
Reviewed 23 October 2013

We had been walking all day and after finishing at the British Museum were ready for some authentic fare. There was a sign outside of this restaurant saying they had authentic fish and chips. The waitress took our order and brought drinks fairly quickly. The food took a long time. When our order arrived the fish was almost cold. We sent the plates back. When the food came again the french fries had been "double bagged" (cooked again to warm them up) but they were almost cold and the fish looked like they had stuck it in the microwave. We asked for the manager, explained the problem, and he took the food off the bill. We left rather than order more food.

  • Visited September 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank TurleyJr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dartmouth, United Kingdom
Level 4 Contributor
24 reviews
6 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Sunday night supper”
Reviewed 20 October 2013 via mobile

We were staying in the area and took a chance on this local pub. It's a typical London pub and has a good selection of beers. We ordered fish and chips which took over 30 minutes to arrive which is a rediculous amount of time considering how quiet the pub was on this Sunday evening. When it arrived, the fish and chips were luke warm. The batter was very dark and the fish very dry, a sure sign of over cooking. Overall a very disapointing experience and rather embarressing when you conside that there were some tourists in the pub. Welcome to London! I would not recommend this to anyone.

Helpful?
Thank brodie1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Ye Olde London, responded to this review, 24 October 2013
Dear brodie1957, thank you for your recent feedback on Trip Advisor. Your comments were a concern to hear and I would like to investigate your visit further with the Management Team of the pub. I have sent you a direct message to discuss this further and look forward to hearing from you soon. Kind Regards, Taylor Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level 3 Contributor
11 reviews
7 restaurant reviews
common_n_restaurant_reviews_1bd8 5 helpful votes
“Avoid this place”
Reviewed 17 August 2013

Don't eat here; search further, and possibly you will find something better in this general
neighborhood. Service was rude (waiter was Russian) and food just OK. Piped-in juke box
stuff was so loud that conversation was impossible.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Richard D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spirit P, Guest Relations Manager at Ye Olde London, responded to this review, 20 August 2013
Dear Richard D,

Thank you for providing us with your review

I can confirm that I have passed on your comments about your visit to the management team and to the Area Manager of the Ye Olde London who would like to thank you for your feedback and to let you know that they have taken your feedback on board.

We do hope to see you soon in Ye Olde London soon.

Kind regards,

Taylor Walker
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
39 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 21 helpful votes
“Nice surprise”
Reviewed 7 July 2013

Nice big open plan pub with plenty of tables to eat at. Really nice that they did vegetarian fish and chips! This was lightly battered halloumi cheese and was very tasty. Service quick.

Visited July 2013
Helpful?
Thank CYP71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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