My friend and I stayed here recently for our trip to London for Wimbledon. The rooms were clean, surprisingly quiet and the location convenient. This is where my review gets tricky though..... On the second morning we went into the bathroom and discovered what appeared to be a cockroach, both myself and my friend were not brave enough to tackle it however so we went to reception to get help. Now this is the good bit, not only were they genuinely shocked by this but they immediately gave us another room to use the bathroom (we were checking out that day else I am sure they would have relocated us anyway) but upon check our we were actually refunded our stay apologised to profusely, given complimentary breakfast and asked if they could do anything else at all for us! Wow! I have stayed in 5* London hotels and not had this level of customer service! Granted the intruder was not pleasant but we were in London where the problem is rife anyway! I would stay there again without doubt and commend travelodge for this level of customer service from what at the end of the day is a budget chain! Well done and thanks!
- Official Description (provided by the hotel):
- Six-story Hotel overlooking Percy Circus, 1/4 mile from King's Cross Station. ... more less
- Reservation Options:
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- Also Known As:
- Travelodge London Kings Cross Royal Scot Hotel London
- London Travel Lodge
- London Travelodge
- Travel Lodge London