We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“This place is a scam”
1 of 5 bubbles Review of Wedgewood Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Wedgewood Hotel
Ranked #951 of 1,090 Hotels in London
Saint Louis, Missouri
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“This place is a scam”
1 of 5 bubbles Reviewed 4 July 2013

Many other reviews mention the budget rate, but I'm not sure what they're talking about. We were charged over $900 US total--about £140 a night--for a double. First, there was fine print in the booking so that they had the option to give you two twin beds even though your booking was for a double; my girlfriend and I were expected to each take our own twin. Second, the beds were essentially cots on rolling castors, about the quality of what you get in a stay in an airport terminal. Third, the booking at hotels.com mentioned laundry facilities, which meant there was a pay laundry three streets over. Everything everyone said about the lift (only fits two people with stacked bags), the wifi (spotty), and the room size (tiny) is accurate. We asked for better accommodations. They were rude and unsympathetic that we were paying such an exorbitant rate for two cots. I've stayed in budget hotels all across Europe before, and though this is one of the worst I've seen, it might have been acceptable if we were paying a quarter to a third what we were charged. I should mention that we were forced to stay during Wimbledon, but it really doesn't matter. We used their shoddy wifi to find a dozen other hotels equidistant from city centre with better facilities and the same rate, and mind you that was to check in that very day. Fortunately, hotels.com was willing to void the transaction because of the lie about laundry, and they were able to put us in one of the much better hotels we found on our own for the same rate. Stay away from this scam.

  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank M O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

680 reviews from our community

Traveller rating
    27
    114
    207
    137
    195
See reviews for
148
226
36
25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    2 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (42)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Hungarian first
  • Italian first
  • Japanese first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Somerville, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 July 2013

After reading all the reviews here and on other sites, I was a little worried as to what I would find here. However, I was pleasantly surprised. The room was a decent size and bed comfortable and clean. The bathroom was quite small, but perfectly fine for one person. I may have had more trouble in there than most, however, being a large woman. The receptionists were very helpful when I spoke to them. All in all, I got what I paid for- a clean, comfortable place to sleep. Also, the location was great!

Stayed June 2013, travelled solo
Helpful?
1 Thank Shana B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
60 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
3 of 5 bubbles Reviewed 30 June 2013

We spent a weekend and did not get impressed...the location was ok, that part of the city is quite and close also to nice restaurants. However the staff at the reception was a bit rude and the room itself very tiny. The bathroom was even smaller. At night we could easily hear noises from other rooms which of course we did not appreciate. We will certainly come back to London but of course we will go for another hotel.

  • Stayed July 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ghigo7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, null, Singapore
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 24 June 2013

Staff: We encountered some very nice staff that were very helpful. However on the last day when we were leaving, we rushed back and were told our taxi to the airport had left without us. The receptionist actually didn't even tell us when she saw us!We had to ask her if she had seen any taxi. We were panicking but the receptionist, a lady with short blonde hair, told us with a straight face, you didn't come in time, the taxi has left. We were panicking and she just continued looking at her computer. I asked her what other options there were as i had a plane to catch in 3hours. She just looked at me and said well you can take the train and it is going to take you 2 hours or you can go get a cab. While she was saying this, I asked twice can you help me to book a cab. Finally she said yes i can and she booked it. During the whole conversation she had the look of "Well it's your fault, your problem". Earlier in the morning when we checked out, and we asked to put our bags with them. She did not even greet us when she saw us and she just handed us a key and said bring it down on your own. We felt she had rather poor customer service.

Room: We were on the 4th floor. Room was small but alright. The floor creaked where ever we walked. On the first night i had trouble with their tap. It responded very slowly when i turned the shower tap so it took quite some time to adjust it to the correct temperature. There is a certain old musty smell to the room we were in but in the room our other family members were in was alright.

Breakfast: Horrible. There was a toaster that was pretty old fashioned and there was no one around to assist us. There was only piles of bread, cereal, juice and coffee.

Lift: Very small. Could only fit 1 person and 2 luggages. Therefore, when a family is checking out especially in the morning when people are going out or down for breakfast, it is advised to start moving out your luggage earlier if not it takes at least 15minutes for a family to move all their luggage down and that is with some of the family members going down by staircase.

The upside of the hotel is that it is located in a good location near 2 tube stations queensway and bayswater and there is alot of restaurants along that road as well.

Note: If you want to take a transport to the airport. Don't bother wasting your 70 pounds on the shuttle by the hotel. It needs 1 day in advance booking. But when we called for a cab, we realized it was only a flat rate of 55 pounds.

  • Stayed June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lauren C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 bubbles Reviewed 24 June 2013

I was touring London in May for 4 days with my family. I had booked a Quad room. As we checked-in they allotted us a room on 2nd floor (Room No. 202). The bathroom door had a big one inch gap where the hinges are placed. One good see through the bathroom very clearly. The carpet was bad. I took this up with the lady at the reception. They gave me another quad room in the basement. Although the door was of the bathroom was okay the room was below average. This is a very old building, more than 100 years old. Maintenance is not good. The lift is so small that one could fit in couple of small bags and may be one person can fit. The breakfast consists of bread and jam, no fruits, no cakes. Although they have free Wi-Fi the connectivity was erratic and their wi-fi was completely down for two full days. Overall this hotel is a bad choice even if the tariff is reasonable. I am sure one would find a better hotel at same price. I have never stayed in a hotel as bad as this one.

  • Stayed May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JaideepMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hastings, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 19 June 2013

i like this hotel and have stayed there a few times
however a month after my last stay
my credit card was used by a member of staff to the tune of £166
i would not use this hotel again the manager just fobbed me off
saying i must have booked it for someone else..
do not stay at this hotel

  • Stayed March 2013, travelled on business
    • Value
    • Service
Helpful?
1 Thank karen h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
2 of 5 bubbles Reviewed 30 May 2013

We think it is a good value for money as the hotel is in the city center, but would definitely not recommend to buy breakfast! It was only 5£ but there was nothing else but bread, jam and cheapest cereal. No cheese or ham, nothing. One of the receptionist was very nice and welcoming (looks like Spanish, dark hair) and the guy at night was nice too, but staff at breakfast didin't say good morning or anything like that.
The room itself was really poor but had a shower and a sink in the cupboard :) Bathroom was quite nice and clean.
We don't regret going there but probably will not come back again.

  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viktorija S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these London hotels
Notting Hill
Garden Court Hotel
Garden Court Hotel
#600 of 1,090 in London
3.5 of 5 bubbles 446 reviews
Hotel 65
#793 of 1,090 in London
3.0 of 5 bubbles 523 reviews
South Kensington
Westbury Hotel Kensington
Westbury Hotel Kensington
#778 of 1,090 in London
3.0 of 5 bubbles 628 reviews
Show Prices
Show Prices
Show Prices
Notting Hill
The Royale Chulan Hyde Park Hotel London
Shakespeare Hotel
#623 of 1,090 in London
3.0 of 5 bubbles 798 reviews
Pimlico
Caswell Hotel London Victoria
Caswell Hotel London Victoria
#748 of 1,090 in London
3.0 of 5 bubbles 343 reviews
Show Prices
Show Prices
Show Prices

Been to Wedgewood Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wedgewood Hotel

Property: Wedgewood Hotel
Address: 49-51 Leinster Square | Bayswater, Westminster, London W2 4PU, England
Region: United Kingdom > England > London > Notting Hill
Amenities:
Free Breakfast Room Service Shuttle Bus service
Hotel Style:
Ranked #951 of 1,090 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Wedgewood Hotel 2.5*
Number of rooms: 60
Official Description (provided by the hotel):
Set in the heart of Bayswater, 15 miles to Heathrow Intl Airport; beautifully appointed guest rooms that are clean & comfortable. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelUp, Odigeo, Priceline, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Cancelon and HotelQuickly so you can book your Wedgewood Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Wedgewood Hotel London

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing