On arrival to the hotel we were rudely met by a less than friendly receptionist who didn't say more than 2 words to us and apparently didn't know how to smile! We then went to the room which is basic, unclean and the bathroom is a converted cupboard, TV with no remote, no signal a window that doesn't lock and dirty bed sheets.. After a few hours we received a phone call from what I can only
assume was the manager being extremely aggressive, telling me that we are not to have guests in the room otherwise he will call the police! Baring in mind we hadn't had any guests. The carpets on the stairs are dangerous I tripped over them numerous times due to them
Lifting and the elevator is not safe. On the day of our departure a member of staff came to our room at 10.30am (check out is 11am) and said "are you leaving today?" To which I replied yes, she then went on to say "can you hurry up and check out".. So after packing our things and heading to check out yet another rude receptionist was there who again wouldn't converse with us, at no point during our stay did we feel welcomed and no one asked us if we enjoyed our stay (which we did not!!) I would not recommend this hotel to anyone, it is in a good location but there are quite a few surrounding hotels that id look at first!!
- Official Description (provided by the hotel):
- Set in the heart of Bayswater, 15 miles to Heathrow Intl Airport; beautifully appointed guest rooms that are clean & comfortable. ... more less
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- Also Known As:
- Wedgewood Hotel London