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“Excellent stay.”

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Staybridge Suites London-Stratford City
Ranked #31 of 1,069 Hotels in London
Certificate of Excellence
Hungerford, United Kingdom
Level 4 Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Excellent stay.”
Reviewed 23 December 2013 via mobile

Even though this is an "extended stay" hotel, we stayed just one night and it was perfectly adequate.
They really have thought of everything. Super friendly staff, who went out of their way to be helpful in every way. From Nicolas at the front desk to Helen who made all the arrangements and all the other staff we met, they are a top team here.
A few niggles, like the a/c that turned the temperature up by itself in the middle of the night. Also the bed sheet was too small for the mattress it was on.
When reporting these matters to the front desk the next day, the staff were very apologetic and promised these would be dealt with as soon as possible.
The hotel location is very convenient for both central London and City Airport and definately a suitable alternative to staying in the centre of the city.
Also breakfast was good, though not the most elaborate buffet, but still a good selection. Also, the manager's cocktail hour was a nice surprise with free drinks and nibbles.
Recommended.

Stayed December 2013, travelled with family
Helpful?
3 Thank DoMeAFavour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Melbourne
Level 4 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 21 December 2013

Stayed in April for 8 nights, friendly staff, great room, location is very convenient besides a shopping centre and 3 mins walk to a tube, breakfast is simple. Laundry service is reasonable, Recommended!

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank ZoeNguyenMelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
birmingham
Level 4 Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 December 2013

Stayed 1 night in December 2013. Nice greeting at reception, was given upgrade but still a studio type room. Lovely evening reception ( free) and buffet breakfast. Great view of Olympic swimming pool. Very festive atmosphere with great friendly staff. If the price was £20 lower I would stay more often. Beware that because its a suite they sometimes don't have the 20% VAT included in the price - I got caught out and the expenses dept are non too happy.

  • Stayed December 2013, travelled solo
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Helpful?
1 Thank BirminghamMouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
norfolk
Level 4 Contributor
37 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 16 December 2013

Stayed here whilst visiting London, clean and tidy throughout with a good selection for breakfast, not a lot of the Olympic site to see at the moment, good for shopping as its within Westfield shopping centre and on the main train and tube lines for easy access in and out of London. Friendly staff too

Stayed December 2013, travelled as a couple
Helpful?
Thank vistee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
doncaster
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 December 2013

The rooms are fantastic, the view was great looking over the Olympic stadium and the staff were very helpful and friendly, thank you Debbie for looking after me every morning and at the meet and greet nights

  • Stayed October 2013
    • Value
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Helpful?
2 Thank stel1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
55 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 13 December 2013

Since I work abroad and do not have a home in London,
I prefer to stay in Staybridge suites Westfield because it offers value for money, good location and great service. If you are familiar with London it is a great choice rather than staying in central London since it takes under 30 minutes by tube to reach the west end. Nothing to complain about. Would recommend to anyone especially those staying a week or more.

  • Stayed November 2013
    • Value
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Helpful?
2 Thank alisasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 2 Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 December 2013

Stayed here during London 2012 for a whole month and I'm so glad I was able to. Perfect placement for the Olympic Park and Stratford.
The staff were always very attentive and pleasant, while the facilities were excellent.
Rooms are spacious and brilliantly equipped. The bathroom was superb.
It's a little out of town, but with the trains into the city so regular (and the high speed link available if you need it) it's a very comfortable place to stay.

Room Tip: The higher up, the better the view of London!
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  • Stayed August 2013, travelled on business
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Helpful?
2 Thank DavidEasson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites London-Stratford City

Property: Staybridge Suites London-Stratford City
Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #31 of 1,069 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Official Description (provided by the hotel):
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 
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