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“Great place, friendly staff & very comfortable rooms”

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Staybridge Suites London-Stratford City
Ranked #31 of 1,068 Hotels in London
Certificate of Excellence
London, United Kingdom
Level 6 Contributor
127 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 106 helpful votes
“Great place, friendly staff & very comfortable rooms”
Reviewed 23 April 2014

I did wonder what it would be like staying in a shopping centre but you soon forget this. The staff are exceptionally friendly and it's a very comfortable hotel. The beauty salon in the attached Holiday Inn does great deals too.

  • Stayed March 2014, travelled on business
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Helpful?
1 Thank Jane A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (344)
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English first
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 April 2014

I have stayed here since July 2013 on business and has basically turned into my second residence, I cannot fault the place one bit. The rooms are spacious, luxury and well equipped (air conditioning, Apple TV, WiFi, HD TV channels, dishwasher, washing and ironing facilities etc) and the beds extremely comfortable. The rooms are cleaned daily and towels changed etc. Excellent views from rooms facing Olympic Pack side and the balcony terrace on 12th floor. The breakfast is really good with a wide range of cereals, hot breakfast, fresh juices, fruit etc. There are 'managers social' events Tuesdays, Wednesdays and Thursday evenings where sometimes themed complimentary food and drink is provided. Staff are excellent, helpful, knowledgeable and very friendly which makes the stay a lot better.

Room Tip: Olympic pack side for the best views and it is quieter - opposed to being shopping centre side.
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  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Daniel T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 6 Contributor
451 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 194 helpful votes
Reviewed 21 April 2014

Excellent stay, great location for Westfield shopping centre, Olympic park or for connections to central London via Stratford station (DLR, tube, overground, etc).

Rooms are excellent suites with bathrooms and kitchens. Well equipped and comfortable.

The staff were very friendly and welcoming.

Free breakfast was good quality, with a good variety of items on offer.

All in all, excellent.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MAR-AM-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gretna
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 19 April 2014

In over thirty years of visiting London I have never enjoyed a stay in a hotel; with so many good reviews this hotel had a lot to live up to but my expectations were not high. So what happened?

Well, our stay exceeded all expectations; this is a great place to stay and no review could do it justice.

First, the location is great for shopping in the Westfield shopping centre, you’re right in the centre itself. The entrance to the building can be difficult to spot if you are unfamiliar with the centre but the helpful concierge staff soon had us in front of the reception on the 12th floor. The reception staff are very friendly and helpful; explaining everything we needed to know about our stay.

Our suite, a king size bedroom and separate living area, was spacious and well furnished, very clean and well laid out. The room had an Apple TV attached to the large LCD TV in the living room and there was another TV in the bedroom. The bathroom was large and well laid out. This was a great place to chillout and relax. I had the best night’s sleep I have ever had in any hotel; the bed was so comfy. We stayed over the weekend so the shopping centre was busy, even late at night, but the noise level was very quiet. The Internet connection in the room was good; we did pay the extra for the faster connection and access to our Netflix and Apple Match movies via the Apple TV; this is a great add-on service.

We used the on-site pantry for soft-drinks; all items added to our account without any fuss by the helpful staff and reasonably priced. The breakfast was a surprise; all food options are covered, hot, cold, healthy and just plain indulgent! Add to this a great view over the Olympic park and a sunny day and you have the recipe for a great start to the day.

The underground station is a 5 minute walk from the suites. Central London is 30 minutes away on the underground and the Excel Centre is 15 minutes on the DLR.

The suite prices reflect the quality of the suites; I considered them reasonable for a London hotel. Check-in and -out was fast and efficient, our account was accurate.

I cannot recommend this hotel enough. It is a credit to Stratford and London. I have until now associated visits to London with being ripped off, not any more. We will be returning later in the year. Bookmark this hotel for any visit to London.

Room Tip: Ask for a suite overlooking the Olympic Park.
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  • Stayed April 2014, travelled as a couple
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Helpful?
3 Thank gretnablues
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tel Aviv, Israel
Level 3 Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 19 April 2014

This is a great hotel with wonderful service and the location is just fantastic. across the road from a great shopping mall "Westfield" with the best of shops, cinema halls and a casino.
The location is also good for getting into the city with the underground central line.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Albert M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nottingham, United Kingdom
Level 6 Contributor
119 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 17 April 2014

Having stayed next door at Christmas in the sister Holiday Inn, this time we checked out the Staybridge Suites for the London Marathon. Without doubt both hotels compliment each other very well. Staff here are great from the moment you check in, all are very well trained, courteous, and obviously enjoy the jobs, which comes across in the first rate customer service. Check in staff were on the money, and special mention the two ladies doing breakfast on Sunday morning, who went out of their way to accommodate my early morning food needs as a participant in the marathon.

The Saturday night we ate burgers in the Holiday Inn, and they were still as good as those we enjoyed on our last trip. Rooms are good, shower hot and fast flowing, with fresh linens throughout. My daughters used the gym, and both said it was cool to work out overlooking the Olympic Park.

Overall, loved the hotel and a good base for local shopping in the Westfield Centre, as a base into central London with very good rain and tube links. Well down all.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sophielaura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sheffield, United Kingdom
Level 6 Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 14 April 2014 via mobile

Fantastic location with a great view over Olympic stadium and London. Really friendly staff where nothing is too much. High quality rooms and breakfast and good value. Seconds away from bars, restaurants and the casino.

Stayed April 2014, travelled solo
Helpful?
1 Thank RussS11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Staybridge Suites London-Stratford City

Property: Staybridge Suites London-Stratford City
Address: 10B Chestnut Plaza | Westfield-Stratford City, London E20 1GL, England
Phone Number:
Region: United Kingdom > England > London
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Kitchenette Room Service Suites Wheelchair access
Hotel Style:
Ranked #31 of 1,068 Hotels in London
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Staybridge Suites London-Stratford City 4*
Number of rooms: 162
Official Description (provided by the hotel):
Choose a relaxing home-from-home at Staybridge Suites London Stratford hotel, located in the Westfield Stratford City Shopping Centre and just a 5 minute walk from the 2012 Olympic Village.From the minute you step inside the bright, welcoming Lobby of Staybridge Suites London Stratford, you'll feel at home. Unwind by the contemporary fireplace in the Lounge or head to your smart Studio or 1-bedroom Suite. You'll find complimentary wireless Internet throughout.Staybridge Suites London Stratford is in the heart of Europe's largest shopping centre and is one of the onsite hotels for the 2012 Olympic Village. With only a 200 metre walk from Stratford Tube, Railway and DLR Stations, you are within minutes from London City, Canary Wharf, the O2 Arena and the ExCel Exhibition and Conference Centre.Most of Stratford's most exciting bars and restaurants are literally on your doorstep, but if you fancy a night in, the fully equipped kitchen in your Suite makes it easy to cook your own dinner. You'll find all the groceries you need at our 24-hour Pantry. Complimentary breakfast is served in our Hub Kitchen, while guests can network or mingle over complimentary drinks and snacks at our evening reception, held Tue-Thu. Guests can make use of our complimentary laundry room.After a long day, you can energize in the Fitness Centre or meet in the Den meeting room. Ask our team members about exploring the city of London, a few tube stops from home ... more   less 
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