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“good price and location” 4 of 5 bubbles
Review of Point A Hotel London, Liverpool Street

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Point A Hotel London, Liverpool Street
Ranked #359 of 1,089 Hotels in London
Certificate of Excellence
Wicklow, Wicklow, Ireland
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“good price and location”
4 of 5 bubbles Reviewed 20 February 2014

after reviews of this hotel i was a bit cautious about staying here but I'm glad i took the risk the hotel is everything it says it is its clean modern and reasonably priced the location is excellent close to the Tube station and right beside a gem of a market place .The staff are nice,friendly and helpfull I would have no prblem re-visiting

  • Stayed September 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Darren K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 21 February 2014
Dear Reviewer
Thank you for taking the time to post a review.
I am very pleased that you found the hotel to be convenient, clean, comfortable and good value for money as these are key aspects to the Tune brand. We appreciate that the transparency of our brand helped you make the decision to stay with us. I am sure your recommendations will be useful to other travellers coming to London on business or leisure trips.
We are looking forward to welcoming you back soon.
Kind Regards
Greta Hado – Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,179 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (376)
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English first
Glasgow, United Kingdom
Level Contributor
208 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
4 of 5 bubbles Reviewed 17 February 2014

There is nothing at all fancy about this hotel. The room is pretty much like student digs ! Its very clean though and the shower is great. There's a few hangers over the mirror in the room but no drawers to store anything so its only really useful for one night or two. The bed is comfortable and check in is quick. Check out is simply handing in your card cause there are no extras that you can charge to your account !!

The pub next door is pretty good and you are so close to Liverpool Street its brilliant if you have business there . When they say no frills they really mean it .

  • Stayed January 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Rhona139
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 18 February 2014
Dear Reviewer
Thank you for your review.
I am pleased to read you enjoyed your stay with us and were overall pleased with our Limited Service. Our concept is all about providing clean rooms, great customer service and convenient location at affordable prices and it was good to read we have managed to provide you with it.
We are definitely looking forward to welcoming you back once again!
Kind Regards
Greta Hado – Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, England
Level Contributor
109 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
5 of 5 bubbles Reviewed 17 February 2014

Good central location 5 minutes away from Liverpool Street Station within the trendy Shoreditch area and lots of eateries nearby.

I found smiling happy staff who seem genuinely happy within their jobs and clean modern lobby create an excellent first impression of the property. My double room without a window was light, clean and comfortable with good quality fixtures and fittings great for one person, but 2 would be a struggle. The bed with the excellent quality bedding was very comfortable. The hotel was very quiet on the first floor although I could hear a slight rumble of a train passing through. But this did not disturb my sleep in any way. The en suite shower room was great. I would definitely stay here again and recommend to others. There are no tea and coffee making facilities in the room, but these can be purchased from reception at a normal high street prices.

It should be noted, yes the hotel does charge extra for towels but you are provided with a big soft fluffy bath sheet, soap and shampoo for £2 per stay. Other chargeable extras are television, hair dryer and also daily room cleaning if you are there more than one night.

I would definitely stay in a Tune hotel again and I will definitely recommend the hotel chain to others.

Room Tip: Ask for rooms on a higher floor as you may be disturbed by the underground trains passing underneath...
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  • Stayed February 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Turmstrasse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 18 February 2014
Dear Reviewer
Thank you for highlighting our fantastic location, close to shops, bars and parks and great transport links to all attractions in London, which we feel is convenient for both business and pleasure. We always aim to offer value-for-money rooms and add-ons so it great to read that we have succeeded in this. Our rooms without windows allow guests to save a bit of extra money and are ideal for those who spend most of their visit to London out and about. Thank you also for your kind comments regarding the staff being very friendly - the team is indeed one of the greatest assets of the hotel and I am pleased we helped you have a great time in London.
We hope you will come and have another enjoyable stay with us soon.
Kind Regards
Greta Hado – Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
4 of 5 bubbles Reviewed 14 February 2014

The rooms here are very basic (bed, no table/chair, small bathroom) but they are very quiet (I had a great night's sleep) and the location is fantastic, especially for anyone travelling to Stansted (the bus stop is only a few mins walk away)

Be advised that you have to pay for *all* extras, this includes if you want to check in even a few minutes early - myself and about ten other travellers arrived at 2:50pm and were told we'd have to pay for those extra ten minutes, so we all waited. So if you're coming to this hotel, don't do so until after 3pm sharp!

  • Stayed January 2014, travelled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank MirandaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 18 February 2014
Dear Reviewer
Thank you for posting a review.
I am delighted that you enjoyed your stay with us and that the hotel met your requirements, as it proves our concept of providing basics for a good night’s sleep at an affordable price to be successful once again. As we operate at a daily high occupancy, we need the time between check-out and check-in to make sure all the rooms are ready by 3pm check-in time. I am really pleased that our central location with the airport links was so perfect for you trip.
We hope you will come back to stay with us again in the near future.
Kind Regards
Greta Hado – Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Darlington
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 10 February 2014

This is the second time I've stayed at Tune Hotel Liverpool Street - it was still great with clean, comfy rooms, good service and represented excellent value for money.
The rooms without windows are very small so if you're staying more than one night I'd recommend upgrading to one with a window, although it was perfectly fine for our one-nighter.
If you do stay, a must visit is Spitalfields Market which is just around the corner.

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank JoJo-07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 13 February 2014
Dear Reviewer
Thank you for taking the time to write a review.
We are so pleased that we pleasantly surprised you for your second stay with us. Our concept clearly states exactly what you have experienced, and it’s always a pleasure to hear from our guests that we deliver excellent value for money. We take pride in our high standards of cleanliness and always aim to exceed customers’ expectations.
We are all looking forward to welcoming you soon again next year.
Kind Regards
Greta Hado – Guest Services Supervisor
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southend-on-Sea, United Kingdom
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
5 of 5 bubbles Reviewed 10 February 2014

we only paid £50 for having a room without a window but this did not compromise on quality. it was only a quick pitstop but what excellent value for a friday night in the city. hotel is easy to find and only a short walk from Liverpool Street, brick lane and Spitalfields market, would certainly stay again for this price. the only problem is the missus thinks no window would stop you breathing!!!!

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank tom_overing
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, Guest Relations Manager at Point A Hotel London, Liverpool Street, responded to this review, 13 February 2014
Dear Reviewer
Thank you for writing a review.
It is great to read that you had a good stay and were able to take advantage of our great rates and prime central location. Our concept is based on the premise that people do not spend much time in their hotel rooms whilst staying in London, so we focus on providing comfortable beds for a good night’s sleep at an unbeatable value.
We look forward to your next visit in the near future.
Kind Regards
Greta Hado – Guest Services Supervisor
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Carlisle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 9 February 2014 via mobile

I was booked into this hotel for five nights but left after one night! I checked in on the Sunday night shattered after a long journey to London to find my hotel room was tiny, the bed literally took up the whole room! I had nowhere to put my clothes and ended up having to put them on the floor. The was four hangers in the room but they hung in front of the mirror so if you wanted to look in the mirror you had to take the clothes back off the hangers. I tried to get to sleep but the walls were so paper thin I could hear the guy next door snoring like he was right next to me. I went down to complain and was moved rooms to the front of the hotel right across from the pub where I could here everyone leaving (loudly), finally nodding off around half two I then heard the barrels being rolled down the street at ten to six accompanied by a couple of dogs! I checked out of this hotel at half seven and ended up wandering the streets looking for a new hotel to stay! This place may be ok for a place to crash after a heavy night out but to stay on a business trip or with my other half I definitely would not consider staying here.

Stayed February 2014, travelled on business
Helpful?
1 Thank Dunc155
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TuneLivSt, General Manager at Point A Hotel London, Liverpool Street, responded to this review, 17 February 2014
Dear Reviewer,
Thank you for your feedback, although it is disappointing to read of your dissatisfaction with the hotel. We operate a limited service concept with space-efficient rooms, which allows us to offer lower rates to our guests whilst not compromising on cleanliness, location or customer service, and we are very transparent about this on all booking channels so that expectations are set prior to the stay. However I realise the concept does not suit everybody and I note that your reservation was made on your behalf so therefore assume that you were not provided with the hotel details, and this is why you were refunded the remaining nights of your stay as a gesture of goodwill, since we were unable to find any further alternatives that met your satisfaction. As you will see from the other reviews, we do not often fail to meet our guests’ expectations and I apologise that you were not able to have a good experience with us.
Kind regards,
Elly Page – General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Point A Hotel London, Liverpool Street

Property: Point A Hotel London, Liverpool Street
Address: 13 - 15 Folgate Street, London E1 6BX, England (Formerly Tune Hotel - London, Liverpool Street)
Region: United Kingdom > England > London > Spitalfields , East End / East London
Amenities:
Beverage Selection Wheelchair access
Hotel Style:
Ranked #359 of 1,089 Hotels in London
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Point A Hotel London, Liverpool Street 2.5*
Number of rooms: 183
Official Description (provided by the hotel):
We are a Limited Service concept hotel, offering low rates to our guests but without compromising on comfort, cleanliness, security, convenience and guest service.We believe in letting our guests know exactly what you pay for, and offer the capability to design your stay via reasonably priced pay-as-you-use add-ons including Towels & toiletries, TV, Room safe, Wi-Fi etc. The room rates start at £35 for a double room and all rooms have an en-suite bathroom with power shower.Situated just 5 minutes from Liverpool Street station, the hotel has great transport connections to Stansted Airport as well as across London through the Central, Metropolitan, Circle and Hammersmith & City Underground lines.The hotel is also just around the corner from Spitalfields Market, Brick Lane and Shoreditch so has an abundance of shops, restaurants and bars in its proximity. ... more   less 
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